All Creatures Animal Hospital - Sandra Murrell

What a great animal hospital. Especially for exotic animals! Thankful to have their services!

Doc Mary is the best, she makes sure that both we and our pets are comfortable and well informed the entire time.

Just wanted a trimming for my large breed bird. They wanted an exam done. I wasn't asking to set up a veterinarian for my animal, just needed a simple service provided. They also asked me to kennel my almost 5 foot long bird to be brought in. I went and bought a dremel and trimmed his beak myself. I now do that as a side gig. 2 stars, I'm making money now trimming bird beaks because they annoyed me enough to do it myself.

The vet techs and vets were nice and cared for my kitten well during the visit, but I wish they were more upfront about their pricing, especially for supplements they pushed on me that I could have bought outside for much cheaper. The front desk staff were also very short with me and I wished I was given the option to look over the invoice before they just stated a price at me and expected me to hand over payment. No one was overtly rude, but it's not always easy to just brush off a pricey vet bill.

I deleted my old review and had to update it after the experiences I've had since that review. My cat got ear mites after I brought her to All Creatures, and then they decided to gaslight me about it. That cat then gave them to my other cat and I've taken them both to other vets and confirmed, it was ear mites. There is no other place they could have gotten them from than All Creatures (my cats are indoor, don't interact with any other pets, and have never had this issue until shortly after I took one for a check up at All Creatures).

I never took my cats back again but decided they were probably still okay for my guines pigs. Well, last time I was there with my guinea pigs, I was told that I could bring them in whenever to get their nails clipped for $16 and didn't need to also have a check up, but apparently that's no longer true, so if I want to get their nails clipped, it's $76 each, wow. I will never be back again with any of my pets, so disappointed. Some of their staff is very rude too, but thats just a small portion of their issues.

The staff is professional and knowledgeable. The office is clean and well organized. They have a good COVID-19 protocol to keep people and pets safe. Prices are reasonable. If you don't know where you're going it can be hard to find the first time. They have plenty of parking.

I contacted All Creatures Animal Hospital about seeing my rabbit after an accident, and they kindly let me know they were all booked today, and that my best bet would be to call U of I. A few hours later I received a call from All Creatures Animal Hospital and the receptionist said she had kept my number just in case of a cancellation, and that they did have an opening for us this afternoon!

How amazing is that? We received the most thorough exam from the friendliest staff/doctor and are so thankful for their their expertise and compassion. Thank you so much for taking care of "Bun" today!

Both our family and all of our pets LOVE All Creatures Animal Hospital! We have two dogs, a aging cat with a thyroid condition, and a bunny and they all receive the absolute best care I could imagine, provided with sincere love and affection by the staff and doctors, when we take them to All Creatures! I've had pets all my life, and have had experience with Vets all over the Mid-West and Florida. However, I've never found an animal hospital that I trust (and my animals love to visit! Truthfully, they do!) as much as All Creatures.

We will be customers for life with every pet we might ever have (especially since they do treat exotics and very few vets in this area do - but truthfully that is just a bonus).

I brought my dachshund In because she was acting weird. Turns out she needed surgery and meds ASAP! I honestly think this place saved her life. They kept in great contact with me and treated my pup perfectly! Thank you so much.

The veterinarian was so helpful in letting me know what to do to make it a more healthy situation for my bearded dragon. They were kind and extremely knowledgeable about everything! I HIGHLY recommend them!