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Our mission is to treat our clients' pets as though they were our own, and to treat our clients as we would treat our families. Being of service to our clients and patients is the heart of our practice and the reason we are here. At all times our clients and patients will be treated with respect, dignity and compassion. At this site, you will find information about our practice philosophy, our services, helpful forms to assist you and an extensive Pet Medical Library for you to search for additional information.
Services
Arbor Ridge Pet Clinic is a well-established, full-service, small animal veterinary hospital providing comprehensive medical, surgical and dental care. Arbor Ridge Pet Clinic was founded in 1980 and continues to provide cutting edge, compassionate and comprehensive care for dogs, cats, and exotic pets in the Madison area.
Diagnostic and Therapeutic Services: Our hospital is equipped to provide diagnostic and therapeutic services to care for your pet's complete health care needs. Radiology (X-Rays): Arbor Ridge Pet Clinic has digital x-rays for both body and dental radiography offering state of the art x-rays and care for your pets.
Sometimes, pets develop troublesome skin problems, experiencing itching, irritation, lesions, and hair loss. These problems can be treated with a number of methods to help pets maintain healthy skin and prevent potential dermatology issues from occurring. At Arbor Ridge Pet Clinic in Fitchburg, WI, we provide a wide range of treatment options for pet skincare.
Sometimes, pets are troubled by chronic problems such as itchy skin, rash, and frequent ear infections. These can be stubborn conditions that require closer investigation to find out the underlying issue. At Arbor Ridge Pet Clinic in Fitchburg WI, we provide an intensive investigation into the causes of itchy skin and ear infections and offer effective treatments for these troublesome symptoms.
Reviews (10)
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Kristin Evans
Mar 15, 2022
Dr. Hook has been my primary vet for over 20 years and I'd never go anywhere else. He's always treated my pets as if they were his own. When I had to euthanize my 21 year old cat several years ago, he came in on his weekend off to be there for us. He is kind, gentle and is always focused on the best care. Now that my sweet pup is at the end of her life, he is still there helping guide us in making the best decisions to make the end of her life the best it can be.

I've always felt lucky to have him as a vet! I don't understand the complaints about cost, Dr. Hook's staff has always provided a detailed cost analysis *before* any treatment and explained everything. If you want a vet who will treat your pets like family, look no further.
Cindy Cotter
Feb 21, 2022
This was my first visit to this vet with one of my cats. Staff were very friendly and answered all of my questions. The only reason why I didn't give them 5 stars is because my cat was sick for 2 days after his shots. He was very lethargic and wouldn't eat. I've never seen my cat like this after shots before. Maybe it was the manufacturer of the shot, I don't know but it was sad to see my kitty so sick.
Melissa Taing
Jan 12, 2022
Your local, friendly experts on small and exotic pets! Love their positive attitude when working with the animals. My guinea pig is always in and out and thoroughly checked up on
Alyssa S.
Sep 08, 2021
We have loved Arbor Ridge Pet Clinic for 3 years now. Our dog has allergies and Arbor Ridge has taken great care of him. The staff is friendly and understanding. Manager Kenny is always so kind and makes scheduling easy. Jenn is our (and our dog's) favorite person. Her interactions with our dog make our visits stress-free. She seems to know just what to do to make our dog feel more comfortable.

She has a special touch with animals and truly cares. Shawn is the perfect vet for us. We love Shawn's honesty and care. He provides concise and accurate assessments and recommendations, we appreciate that Shawn approaches us in a nonjudgmental way and doesn't try pressure us into doing things. All around Arbor Ridge has a wonderful staff and we will keep coming back. Thanks ya'll, you rock! Alyssa, Emily, and Jackson
Elaine Klein
Jul 08, 2021
Even though our regular vet is located in another town, we have benefited from the convenience of this nearby clinic that stocks the Rx diet our cat needs. It's no problem getting the Rx filled as long as we have the paperwork. With this in mind, we also decided to go for the convenience factor and schedule a nail trim for our very anxious dog, since she struggles with long car rides.

The doc's exam (required to provide a health record prior to other services) was smooth and professional, despite working with a fearful, bitey dog - the tech was a pro, too, and kindly and securely held our dog so the trimming was done before I knew it. It was tense for everyone involved (muzzles and snarls are stressful) but they handled it well. We are all very appreciative of their patience and skill (with us and with our doggo)!
Carmen Ocampo
Mar 24, 2021
We brought home a new puppy. Because of COVID, most places are not taking new clients, and I was desperate because of my puppy's soft stools. I was seen here, and the experience was fantastic, Dr. Hook took the time to make my pup at ease and he was kind and gave me many tips. The techs were the sweetest humans and even made taking a puppy's temperature a comfortable experience. I'm so happy, I feel like our newest family member has found his medical team.
Tamre Rotar
Feb 21, 2021
Although I don't normally write online reviews, I wanted to thank Arbor Ridge Pet Clinic for how they have operated their clinic throughout COVID-19. As many Veterinarian offices have only been doing curbside visits, Dr. Hook and his staff have allowed owners to accompany their pets into the clinic for office visits. My pets are family members and I'm so glad that our visits to Arbor Ridge have been able to be in person.

Everyone at Arbor Ridge is wonderful in how they care for and interact with my pets, and being able to be with my pets during office visits, I feel, helps them and gives me the chance to talk with and show Dr. Hook why we are visiting the clinic. Also, since I'm posting, I wanted to give an overall review. I first came to Arbor Ridge several years ago when my White Front Parrot needed blood work.

My parrots Vet at the time wouldn't take blood or do the testing, referring me to the UW where they would have sedated him to take blood. Not many Vets do exotics and even fewer will take blood without sedating the bird. Dr. Hook has been great in taking the blood and doing in house testing for my now 34 year parrot. Then about 2-1/2 years ago I added a Bernedoodle puppy to the mix and decided to have Dr. Hook be his Doctor too.

I've never seen a dog so excited to visit a Veterinarian and too me that speaks volumes, as I believe dogs are pretty good judges of character.plus the treats and butt scratches don't hurt either. I also appreciate that any tests we've had to have done, have been done in house, which means results are available fast and treatment can be started that much faster.

I've never felt pressured to have testing done, and rely on Dr. Hooks professional guidance in determining the right course of action for my pets. Dr. Hook is also very responsive to any emails I send him. If I had to list a complaint, the only one would be that often times it is difficult to get an appointment on short notice, but honestly the staff is incredible in trying to work us in if something opens up.

I'm lucky enough to have the ability to be able to get to the clinic on short notice if necessary, so I truly appreciate their efforts. This may seem like an over-the-top glowing review, but I do believe Dr. Hook and his staff deserve a thumbs up for the work they do in caring, not only for my pets, but for all their client's pets. Thanks.
Greg Thoemke
Nov 24, 2020
First and foremost -- they allow you to accompany your animals into the exam rooms during this coronavirus time. Staff is friendly, efficient, knowledgeable and prompt. Doctor Hook is unrushed, knowledgeable, friendly and professional. Prices are reasonable. They advise, but they dont push services.
Jessica Blackburn
Jan 12, 2020
The staff has been absolutely wonderful with my little girls (I have a young dumbo rat and fancy rat). My girls have been improving greatly since seeing Dr. Hook for their pneumonia and starting antibiotics. Both Dr. Hook and the vet techs, Stephen and Jennifer, have been so gentle and caring with my rats. It's an amazing feeling to have a vet clinic I can trust with my tiny -exotic- furbabies.

I had been so worried for Lyra's health condition when I brought her in to Arbor Ridge but they've all made me feel reassured and comfortable. I couldn't be happier with our experience. Definitely recommend!
L. S.
Feb 20, 2018
We originally came to Arbor Ridge Pet Clinic 8 years ago seeking care for our guinea pigs (as it is hard to find vets for exotics), and they have also treated our cats. We have always been very happy with the care our all of pets have received. Sure, not all procedures are comfortable for pets (that's just reality), but Dr. Hook and his staff are always as gentle as possible, talking to our pets and holding them like we would. Dr. Hook is an excellent vet and always explains his diagnoses and prognoses clearly and compassionately.

We recently had to make some difficult decisions when one of our aging cats was nearing the end of her life, and I truly felt that Dr. Hook was advising us based on his experiences as a fellow pet owner. He helped us choose a treatment that would be in the best interest of our cat and her quality of life, rather than the most expensive option (knowing that it would have been very hard on her and wouldn't have changed the prognosis).

When we ultimately had to make the hard choice to put her down, they were extremely kind and caring. Yes, of course no one wants to think about what comes after and how much it will cost, but again, that's just reality. That said, we absolutely did not feel like we were pressured or rushed at any point, and they made sure we were making the choices that were right for us.

Some people have complained about cost, but we have never felt like they are just trying to get money from us. When it comes to good care for your pets, you absolutely get what you pay for, and they are worth every penny!