Bay Road Animal Hospital

Very caring & went several extra miles for my sick pet. Clean, organized & great follow through.

Drove all the way down for a small dog teeth cleaning and I was given a quote that was 2x the normal price at most vets. $850-$1200. You can get the same service done for half at other vets. I would have appreciated if they gave me the quote prior to me driving all the way down.

I have brought my dog here for many years of his life. I paid the premium price tag for what I thought to be premium care. In most cases, it was. This last time I brought my dog in, I showed a video to Dr. Tisdale of what seemed like a cough. I was informed of an unknown mass in his abdomen seen in an x-ray. I was told he needed an ultrasound and biopsy - that came with a big price tag.

That was not surprising compared to what came next. I was asked about my budget, which I understand.some people may have limited funds. I instructed the team to proceed with scheduling an ultrasound so we could find out more. Not knowing what was wrong, I could not make an informed decision on his care. Why wasn't a chest X-Ray ordered if he had a cough?

I was then offered end of life options and help to transition if needed. WHAT?! ARE YOU KIDDING ME?! We don't know what is wrong yet. why would I put my dog down? I took him for a second opinion at a different clinic where he was quickly diagnosed with Pneumonia. I paid a fraction of the cost for an ultrasound and biopsy and his medicine. He is doing much better thankfully.

I can't believe how quickly "end of life" options were discussed right after questioning my budget. Truth be told - there was no budget. I just can't believe after caring for my dog all these years - they reassured me it is ok to consider end of life transition. Why? I have the money. The dog isn't terminally ill or in pain. He had Pneumonia and experienced some weight loss.

He didn't need to be put down. I can't say Dr. Smith would have recommended this or missed Pneumonia but Dr. Tisdale let me down on this one in a big way. I also had my buddy waiting 4+ hours in the car. Not ok.

Just put my dog, Jessi, to sleep. The staff was amazing. Thank you so much. God Bless.

Helped a friend out really well at an affordable cost, thanks again!

We moved here recently and I chose Bay Road because it's so close to our new house. I have been very happy with the care they have given my dogs. I also have been very impressed with their covid protocols. I wish more businesses took the pandemic as seriously.

The veterinarian named Nichole is very helpful, skilled, and understanding! The place has a professional medical feel to which made me feel like my fur baby is in good hands. Take your animal here if you want a well organized specialed care.

I had been to 4 different vets last week and could not figure out what was wrong with my dog. Dr. Smith ran diagnostic tests and had her back to normal within 48 hours. He is very knowledgeable, reliable and responsive and I am so thankful that I have now found an amazing vet and team to take care of my pups.

The doctors and courteous and competent and the staff are willing to help. Most recently, the ladies who run the front of the shop spent two days helping me straighten out a mess created by a large online dog food company. Good people.

First time going to Bay Road animal hospital I felt that the best care was given to my canine counterpart. On the second visit I had a concern about a charge which was corrected quickly and satisfactory. We joined the healthy pets club too.

This is a great Veterinary Clinic. They take excellent care of our animals, are knowledgeable, and thorough. And they explain everything to doggie's parents!

I couldn't be happier with the care I receive from Bay Rd! I have all 3 parrots in with Dr. Smith. My only regret is not finding them sooner! Compassionate care and extremely expert in the scientific aspect, reasonably priced. Many years of experience makes a difference!

Our family have been bringing our fur babies to Dr. Smith for years now, and have never been disappointed. The care team here is absolutely amazing. They are kind, and very patient with us as owners trying to understand everything going on. The doctors take their time explaining everything to us as well as giving us options for treatments. It is always a sign of release to know that the front desk calls you back usually within an hour and are so helpful with scheduling to make sure the babies are up to date on shots. The grooming is also great. we have never had a problem and will continue to give our business to them.