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Rochester's first and still only exclusive, all inclusive, premier bird store is now 32 years young. All birds all the time, nothing else. We realize that there are plenty of other places that you could be doing your shopping for your bird, so we will continue to bring you the latest in bird stuff, have what you need, when you need it, at a fair price. I try to keep the store packed with all kinds of things, whether you're a seasoned bird keeper or a first timer to the store, you should be overwhelmed when coming in.
Services
Just in 6/21, White Bellied Caique, Just in 6/17, 12 Cockatiels, 6/16, 2 Black Capped Conures, 1 Dilute Green Cheeked Conure. We do not sell unweaned babies as there is too much of a risk involved with handfeeding, any responsible bird store won't sell unweaned birds, please don't ask.
What we do at Birds Unlimited may be time consuming but after 28 years we know what works. Through networking and various contacts we also see how other stores go about raising birds and we still think we know how to do it better than most. Nearly all of our smaller birds are locally raised while most of our larger species come from down South or the Mid West.
If you want to come to Birds Unlimited, we'll get you here, hopefully this will provide you with an accurate description of getting you to our store. Now if you're coming from out of town you won't have to call, just print them out, hop in your car, gas up and go. GPS alert: If you're using a GPS device, it will send you to the restaurant down the road and on the opposite side than what we are on. If you're in the mood for some Italian food you may like this but Birds Unlimited is up the road about 300 yards on the other side.
In case of an emergency, do not email me and wait for a response, call a veterinarian as soon as possible. If you think there's something wrong with your pet, there probably is, get help, don't wait. Don't call me and say "my bird looks puffy" call a vet. Once you get your vet appointment then call me for support if you'd like.
Reviews (17)
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Priscilla Ford
Jun 18, 2022
I got my blue Quaker from here and the experience was wonderful! Super knowledgeable and friendly staff and the owner is wonderful as well! Large selection of toys and cages accessories!
Donovan Williams
Jun 12, 2022
By far the best and most knowledgeable of the bird joints I have been to. It's obvious they love the birds here. It matters.
Hayden Robrahn
May 30, 2022
Just moved to Rochester from out of state and was happy to see there's a bird store here! Actually far nicer than the one I used to go to near Boston. They had plenty of toys, cages, and supplies for larger parrots and parakeets. Unfortunately they didn't have as much for Conure-sized parrots, but still better than what you'd find at a petco. Great prices too!
J. Hauer
May 20, 2022
Staff are always helpful and knowledgeable. The ONLY place I trust to get quality of birds, equipment, toys and food.
Heather Hoodak
Mar 07, 2022
I have the best bird "Jude" that I purchased from Birds Unlimited. I picked him out when he was very young and visited him several times a week until he was ready to come home. Being a new bird mom, I had tons of questions. I would like to thank all the staff at Birds Unlimited, especially Dallas, who took the time to answer all those questions, educate me and took great care of little Jude until I could bring him home. He's awesome. Thank you Birds Unlimited. And thank you Dallas.
Katherine Pastene
Feb 14, 2022
Paul single-handedly saved our African Grey. We couldn't get into a vet for 2 days and he gave us the supplies and knowledge to keep her safe until we could seek medical care. He is always so kind, helpful, and friendly and trains his staff to be the same. The store is clean and well-stocked. We are lucky to have such a fantastic resource in our town!
Beefers
Feb 08, 2022
Paul is always very responsive and informative. I waited two years to buy a daughter the right bird for her emailing Paul along the way. We now have purchased 2 cockatiels, a sun conure and a lover bird
Kirsten Enderlin
Jan 26, 2022
The staff was great and very patient as we were looking for something specific! We got our baby Quaker and cannot be happier! Thank you!
Lisa Wyble
Mar 21, 2021
This is Birb Panxiety, best caique ever! ALL BIRD KNOWLEDGE HERE! Good foods, treats, cages, accessories, toys. Big store, friendly staff, a couple free grooming a year when you buy from here!
Albert H.
Aug 11, 2020
Excellent knowledgeable team. If you are going to Adopt a bird this is the best place in the state if not the country. They will make sure your baby has the best start on life. They have been happy to answer any questions and help with recommendations on food and toys. They have a wide variety of supplies as well.
Bonnie B.
Jul 17, 2020
Wow! This place is amazing. Made the drive from Buffalo to buy a bird we found online. Store was closed because of covid-19 but opened for pick up. Very knowledgeable employee let just my family into the store to pick up our new bird and supplies. All which are reasonably priced. The store is beautiful, I'm happy to find out they reopened to everyone just this week.

Our bird is amazing! Hand feed as a baby by this store made him just the sweetest thing. The selection of bird toys here is also amazing. Now that the store has reopened we will be stopping in. Can't wait to explore and see all the birds!
Bella B.
Jun 22, 2020
I just got a new bird from this place and I couldn't be happier. I've wanted a bird all my life and my new friends is just perfect. The store is super neat and has plenty to look at. So many birds, toys, food and much much more. The workers where very helpful and explained everything to us about what our bird would need. I would highly recommend making the drive to this place for a bird.
Cooper D.
Dec 09, 2019
It's a real nice place with lots of well priced birds and toys 5 stars. I bought a hand fed blue Quaker for $500 wich is a good price for that bird at "exotic pet birds inc" they charge $550 so yeah.
Kathy B.
Sep 02, 2018
You will get educated answers from birds unlimited. They take their time weaning birds. They let them decide. They eat a healthy diet. They are socialized. They have their time outs on play stands. They are not crammed into tiny cages. Birdsunlimited offers a wide variety of food and toys. The store has rules. They are for the protection of babies. This ensures all birds stay healthy. This should be the only place to buy birds.
Scott Brown
Apr 02, 2018
There is no better place to go for exotic birds. Paul and his staff know the ins and outs of owning and raising birds. All birds are hand raised by Paul. There is literally nothing this guy doesn't know about the care of birds. They also carry bird cages, playgrounds, food and more. Don't buy until you give them a try.
Joel D.
Sep 22, 2012
I visited Birds Unlimited in August to pick out my first parrot. We were impressed with the knowledge of birds imparted by the staff, especially Paul, the proprietor. He's lived and breathed birds for decades, even so far as to have been the president of the local bird club. The staff helped us pick out a hybrid conure (Green Cheeks and something else) who has proven to be healthy, mostly-family-friendly and very affectionate.

The store was clean, and the birds cages especially so. It has a number of cages, lots of foods, and a plethora of toys to choose from. We were able to purchase literally everything we needed to be first-time parrot parents. As an added bonus, Paul offers three, free groomings (by appointment) a year for birds purchased at his store, and they include flight feather, nail, and beak maintenance. Paul and company offer post-sale support for bird n00bs like us - we're welcome to call with any questions and/or concerns as they come up. Overall, Birds Unlimited is truly an asset to bird lovers local to Rochester, NY.
Heather B.
Feb 27, 2008
I lived in Ithaca nearly two years before I was able to visit Birds Unlimited (the two hour drive from Ithaca wasn't justifiable to my husband). Fortunately, I was finally able to visit and investigate the premises. The birds all live in clean cages, though most aren't suitable in size for the birds they house (there were two cockatoos in a cage suitable for a conure). Birds Unltd. stocks a sizable amount of Roudybush pellets and has a wall full of toys.

They also sell cages, playstands, books, and a variety of other items. A few months after my first visit, my SO surprised me with a Cinnamon Green Cheek conure baby from the store. My personal preference is to rescue abandoned or abused parrots, so finding a baby from a specialty store wasn't the most pleasant surprise, but we made do. Although Miso came with a free visit to a vet in Rochester, we took her to see my avian vet in Ithaca and Miso was pronounced healthy with clean gram stain and clear bloodwork. She's a gorgeous, healthy baby, but extremely hand-shy, fearful, and untame.

After she went through quarantine, we introduced her to her new best friend, GCC Bonzai!, and they've been cage mates ever since. Miso is great with Bonzai!, but completely fearful of humans. I wouldn't have been pleased had she been given to me as MY pet; when I told my SO I'd hope to find a friend for Bonzai! one day, that is precisely what I had in mind, and Miso is a great companion for her - just not for me, and I'm afraid that a different owner may not have been very happy had they brought Miso home =\