A standing appointment for dog grooming means just that, it's standing, it's yours and no one can take it from you. Beginning this year any two no-shows or last minute cancellations will forfeit a clients standing appointment slot unless they are willing to pay for the missed appointment/s. Any non-standing appointment no-show or cancellation not cancelled 24 hours prior to the scheduled appointment will be charged an additional $25.00 on their next appointment.Late pick-up, a pick-up later than one (1) hour after you have been notified your dog is completed will result in a late pick up fee of $10.00.
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At Canine Design in Reno, care and comfort matter to us as much as it matters to you and your pets. We have the most qualified, highest experienced groomers with outstanding reputations at Canine Design. Each Groomers is a separate, independent business operating from our location and each groomer has been judged on their extremely high level of competence and quality of work in the field. When you're away, we don't want you to have the slightest worry - though we're sure your treasured companions will stay in your thoughts.
Are you concerned about Canine Influenza? You should be. There is some concern lately about the Canine Influenza "Dog Flu" virus currently spreading around the country. I have attached a link to help our customers understand just exactly what the Dog Flu is, how it's contracted and how to prevent and treat your dog.
Reviews (35)
Lauren B.
Mar 02, 2022
I sent the boyfriend to drop the dog at the groomer (a risky business if you've seen the tiktok, you know). Luckily, Rachel was a pro! Rachel grooms within Canine Designs with her family owned company Nevada Natural Dogs. We said we wanted Fig's teddy bear qualities accentuated and Rachel did an AMAZING JOB. The process was quick. Two hours in and out.
No puppy sitting sadly in a cage for 4 hours with a bunch of strangers before getting seen. Prices were extremely reasonable. Most importantly, my sweet girl is all blown and out and trimmed in a cute way. Finding a new groomer in a new city is scary. Rachel made it easy!
No puppy sitting sadly in a cage for 4 hours with a bunch of strangers before getting seen. Prices were extremely reasonable. Most importantly, my sweet girl is all blown and out and trimmed in a cute way. Finding a new groomer in a new city is scary. Rachel made it easy!
Kate M.
Jan 23, 2022
Karen H.
Jan 10, 2022
I've been taking my two dogs to Canine Design for about six years, and the service and care are excellent. Prior to this, I took my dogs to one of the "big box" pet stores for grooming and had a couple of bad experiences - nails trimmed too close and nicks to the skin, which left my dogs scared. I'm so glad we found Mindy at Canine Design. The service is personal, and I completely trust her with my pups.
Joanna B.
Nov 18, 2021
I have gone to many, many groomers in my life with my doodle and I've been disappointed over and over again. I found canine design in midtown and started seeing Rachel and it honestly changed my dogs life! Previous groomers have bruised him, burned him, cut him, left him with bleeding nails. I was at a low point trying to find a new groomer and even bought a grooming set to try to groom him myself. Rachel always does a great job. Ollie, my doodle, always leaves happy and healthy. I'm always told that he does a good job in the salon so it gives me peace knowing he is comfortable. Rachel always gets me in quickly, and grooms very fast. Ollie is usually done within a couple of hours and she texts me in time to go pick him up. I will go here for the rest of my time in Reno as long as Rachel is there!
Kelsey B.
Oct 09, 2021
Shelby B.
Sep 26, 2021
Miss Mia Martinez
Jun 17, 2021
Lisa G.
Jun 08, 2021
Tr W.
Jun 07, 2021
Tr Walker
Jun 06, 2021
Monica Song
May 28, 2021
I have been taking my dog here for grooming every month since moving to Reno. Rachel does an AMAZING job but I'm not a big reviewer so I haven't posted any. However, I have to leave a review at this time as this entire staff, especially Rachel, have shown their love for animals and compassion recently. I somehow ended up with a dog whose mom is not well and they have to be separated at this time.
The dog was a bit disheveled with long nails so I asked Rachel for a last minute grooming before the dog and his mom part ways. I even asked her all I need is a bath and maybe a nail trimming as it was a Friday and she was already booked. She not only graciously took him in, but trimmed his hair and made him look like a totally different fresh pup!
The staff also extended their best wishes on finding this dog his new home and told me that they'd help me finding him a loving home if I struggle with it. Well, luckily, he is going to a new loving home and will be looking fancy schmancy on his way to his new owner. It's also worth noting that my 1 year old dog loves this place. She's always jumping and so happy to go to her groom sessions.
The dog was a bit disheveled with long nails so I asked Rachel for a last minute grooming before the dog and his mom part ways. I even asked her all I need is a bath and maybe a nail trimming as it was a Friday and she was already booked. She not only graciously took him in, but trimmed his hair and made him look like a totally different fresh pup!
The staff also extended their best wishes on finding this dog his new home and told me that they'd help me finding him a loving home if I struggle with it. Well, luckily, he is going to a new loving home and will be looking fancy schmancy on his way to his new owner. It's also worth noting that my 1 year old dog loves this place. She's always jumping and so happy to go to her groom sessions.
Madison Mellard
May 24, 2021
Rachel is absolutely incredible! We have three Australian shepherds and most groomers won't even call us back when they find out we have 3. Rachel called back quickly and took them all to be groomed in the same day! That is a grooming professional! She did a wonderful job with their cut and they all came out VERY happy. We were nervous finding a new groomer after moving here from Georgia, but we are thrilled to have found Rachel! 10/10, 5 star, would absolutely recommend!
K. M.
May 01, 2021
I would like to share that the experience I posted previously was not a person within the Canine Design Midtown but rather an individual who rents space from them. After we were able to take things offline we were able to clear the air and get things taken care of. In conclusion: it's never too late to do the right thing and the right thing has been done.
Jay Pierce
Apr 24, 2021
Some of you may have noticed a one star rating on our reviews in Google. The individuals involved are dishonest. It's okay to leave a review but when you have friends write fake reviews, well that just shows lack of character. Those of us that know us, know the review is a lie and the one star didn't even come into our business nor have they ever had any dealing with our business. We thank you all for your continued patronage and referrals. Thank you.
Kelsey Shanks
Apr 19, 2021
We couldn't have asked for a better groomer than Melinda! She always took the best care of our skittish golden retriever, Cali. My dog has since passed, but she always walked right into Canine Design like she loved and owned the place. She loved Melinda too. It's a beautiful space and always well run.
Kerri B.
Apr 13, 2021
I would give negative stars if I could. I cannot believe the owner of this establishment and get complete lack of customers service skills. My husband made our appointment with a groomer named Rachel using her personal phone number he received from a client of his about a month ago. Our appointment was 4/10. On 4/8 we found our boy had Prostate Cancer which was heartbreaking news.
Wet kept his appointment because he always had a little extra swagger after getting a hair cut. When I arrived - I was late, I had never been there Google maps took me through Wells and it held us up, I immediately apologized to the woman checking us in who said "you've just pushed our whole day back but it's whatever." Not something I'd ever say to a customer but I let go - I was late.
I told her about his very recent diagnosis and she explained they would not groom a dog with any illness so I said we would cancel his appointment. This women who was not the groomer, not the woman my husband had been corresponding with you me she'd have to charge me for the appointment because I wasted their time. Again- as someone who's worked a customer centered job for YEARS I would've never done that to someone who just found out their dog had cancer, so I wrote them a review on Google to explain my experience.
The owner met my review with a response that not only referenced am entirely different situation but blamed me for being dishonest stating I knew of his cancer at the time of his appointment (which is completely false) she also stated that she has phone records of my appointment time which is interesting because we made our appointment directly through the groomers PERSONAL cell phone. Further, when faced with the fact that she responded so rudely about the wrong situation instead of taking a beat and doing the right thing and apologizing she's continued to berate me on Google.
I will never support a business who treats customers this way. I will tell everyone I meet about this experience and hope that the owner makes some serious changes to the way she treats people.
Wet kept his appointment because he always had a little extra swagger after getting a hair cut. When I arrived - I was late, I had never been there Google maps took me through Wells and it held us up, I immediately apologized to the woman checking us in who said "you've just pushed our whole day back but it's whatever." Not something I'd ever say to a customer but I let go - I was late.
I told her about his very recent diagnosis and she explained they would not groom a dog with any illness so I said we would cancel his appointment. This women who was not the groomer, not the woman my husband had been corresponding with you me she'd have to charge me for the appointment because I wasted their time. Again- as someone who's worked a customer centered job for YEARS I would've never done that to someone who just found out their dog had cancer, so I wrote them a review on Google to explain my experience.
The owner met my review with a response that not only referenced am entirely different situation but blamed me for being dishonest stating I knew of his cancer at the time of his appointment (which is completely false) she also stated that she has phone records of my appointment time which is interesting because we made our appointment directly through the groomers PERSONAL cell phone. Further, when faced with the fact that she responded so rudely about the wrong situation instead of taking a beat and doing the right thing and apologizing she's continued to berate me on Google.
I will never support a business who treats customers this way. I will tell everyone I meet about this experience and hope that the owner makes some serious changes to the way she treats people.
Carli DeCapito
Feb 24, 2021
Rachel who owns Nevada Natural Dogs inside of Canine Design Midtown does a fantastic job! Rachel is really nice and listens to what you want. My dog is a coton de tulear and Rachel always does a fabulous job with her shaping. My dog is always happy after as well. I don't see myself going anywhere else.
Les Z.
Feb 03, 2021
Ali W.
Feb 02, 2021
Rachel did an amazing job on my 6mo Labradoodle. I asked for a teddy bear cut and that's exactly what I got. My puppy is pretty rambunctious but she was able to give her a full groom for her first time - I was very impressed and will return! Rachel was masked and met me in the parking lot for drop off and pick up.
Morgan M.
Jan 15, 2021
Gayle C.
Dec 18, 2020
Great place. I am newer to the area and was having a hard time finding a place for my dog. Canine design was able to take her and trim her nails and give her a bath. They had her done in about 1 hr and called me when she was done so i could come back and get her. They are very nice and accommodating.
Carli D.
Dec 15, 2020
I go to Rachel H. who is in charge of Nevada Natural Dogs inside Canine Design Midtown. Rachel does an amazing job taking care of my pup and you can tell she cares about her clients. I've gone to Rachel twice now and I don't anticipate going elsewhere. When my pup got sick and we had to cancel our visit last minute, Rachel was kind enough to waive part of the cancellation fee. I was also happy she has experience with coton de tulears, as their coat can be difficult to work with. She does a great job making my pup look like an actual teddy bear.
Mary W.
Dec 09, 2020
Crystal B.
Dec 02, 2020
Inko L.
Sep 12, 2020
Michelle Pavelek
Jun 16, 2020
Eryne is AMAZING! I adopted three, sometimes skittish, shelter dogs from CRCS rescue and I was so nervous to leave them with a groomer. Eryne was comfortable and confident right from the start. She always finds away to fit all three in for an appointment, and she does a wonderful job. The dogs look forward to our visits. I highly recommend Eryne and Canine Design!
Mallory Guyton
Apr 26, 2020
What a good experience! I came to them as an accidental walk in (after a mix up I had with another grooming place) and they were able to accommodate my dog right away. She is a shelter pup who is terrified of everything, and I could tell they did everything to make her feel comfortable and cared for. All the groomers are so polite and kind. My dog looks great, and my anxiety about getting her groomed in the future has totally been eased by this place. Will definitely be bringing my dog back :-)
Camilla Jorst
Apr 11, 2020
This is absolutely my favorite groomer in Reno. I have a skittish shelter pup, and Amber takes her time with my dog in order to make her feel comfortable. Every time I've gone my dog has looked perfect when she came back, and it's very reasonably priced! I highly highly recommend this place to anybody in town.
Cynthia C.
Nov 15, 2019
Not Recommended. Upon asking about the grooming of two under 10 pound poodles, wanting only the bodies done, nothing more based on their photo's shown, they do not know how to groom a poodles top knot. Groomer stated they would still charge $45 per dog regardless that they only had to shave a 1/2 inch body cut. Stated we will only do full grooms. Not professional in regards to what a customer wants.
Dee P.
Oct 17, 2019
Kristin R.
Mar 25, 2019
Excellent facility! Beautiful and clean area for the dogs. Very friendly staff that answers the phone! Pup needed a nail trim and I brought him down. The lady used the grinder and didn't charge me because he didn't really need it. She showed me what it would look like when he needs it and say on the floor with pup to make him feel more comfortable. Will 100% come back for other services! Love this place that is easy located in midtown!
Phoebe Y.
Feb 27, 2019
Cathryn Noble
Feb 17, 2019
Serena L.
Oct 24, 2018
Canine Design is my favorite groomer in town! This place is located in the Panda 1 shopping center, same shopping center as Tokyo Sushi. I always go to Amber, who does an amazing job with my large golden, Benji. Benji does NOT like baths, despite being a water dog and loving swimming. Amber is very patient and does a thorough job with him each time, and even trims his hair on his paws, genital area, and cleans his ears and slight matting behind his ears!
I will always go to her, because I have not been anywhere else as great as this place. The prices are amazing also! It is a great deal for all that they do. Amber is usually booked out a couple weeks, so make your appointment in advance! I always have a wonderful experience here and love seeing my Benji nice and clean!
I will always go to her, because I have not been anywhere else as great as this place. The prices are amazing also! It is a great deal for all that they do. Amber is usually booked out a couple weeks, so make your appointment in advance! I always have a wonderful experience here and love seeing my Benji nice and clean!
Jana B.
Oct 12, 2018
So my dogs hair was in desperate need of a groom considering my summer chop jobs to get them by.both dogs. Amber did a GREAT job. My husband dropped them off and he was pleased with the staff and Amber was very nice. He loved the set up and design of the shop and I completely agree. When I arrived to pick the dogs up, 2 hours for both dogs, which I feel like was appropriate timing, I was pleased with the atmosphere.
Very well kept and love the decor. The women working were all very nice. And my dogs look and smell fantastic! I would definitely recommend them! They also have parking for drop off and pick up which is so convenient! I also love the no pee and poop zone signs in the parking lot. Overall a great experience and my dogs were happy campers!
Very well kept and love the decor. The women working were all very nice. And my dogs look and smell fantastic! I would definitely recommend them! They also have parking for drop off and pick up which is so convenient! I also love the no pee and poop zone signs in the parking lot. Overall a great experience and my dogs were happy campers!