Doggie DaycareYour dog will be treated to a full day of running and playing with their barking buddies! That's what your dog looks forward to when they come to Catnip -n- Biscuits! Tons of playing! The exercise will help to control weight problems and give them an outlet for some of that pent up energy they get when just laying around at home all day waiting for you to get home. When the playful pups get tired from their full morning of romping with their friends, they get to relax with a two hour doggie nap time! During their mid day rest time, they will be treated to thick, comfy, soft pet beds to nap on and re-energize! Your pet will then be ready for an afternoon of playtime before heading home! Your precious pooch is sure to come home content and ready to spend quality time with you.
We will truly become your pet's favorite treat as they will let you know when you bring them in for their daily day care visit!
Luxury Theme Boarding Suites
Catnip -n- Biscuits offers luxury boarding suites for your pets! Every theme suite is equipped with a toddler bed and has thick, padded bedding for snuggly comfort. We provide fluffy throw rugs for dogs that prefer to lounge around on the floor. When your dog stays in one of our suites, they will enjoy being treated to a full day of romping in one of our fun play yards! This will help burn off energy and prevent boredom during their stay! TV's and DVD's are available in the suites too. Your pet will enjoy watching its own personal DVD's that you should bring along for them.
Pet parents can request a live webcam in their suite! Imagine being able to login and see what your pet is up to!
Kitty Condos
Cats may not want to visit us for day care, but they sure will want to come and stay in one of our luxury kitty condos! Our condos are in a private area of the facility, far away from all the dogs and doggie noises. Cats like quiet time to play and rest when they feel like it. Each pet will enjoy playing in our private cat play room with one of our staff! They will never share their playtime with another kitty so they don't have to worry about meeting the neighbors! It's the next best thing to being home with their favorite people! Catnip -n- Biscuits is dedicated to providing only the highest quality kitty care! Your feline will be purring with happiness when they stay with us!
Our standard boarding is top of the line! No cold concrete floors or lying around bored just waiting to go home! Standard boarding includes three daily walks and and when available, pets will get to play with one of our techs in one of the play yards. This will only be available when no day care dogs are in the yards. Gone are the days of putting your pet in a boarding cage and hoping for the best. You may also add full days of day care to your pet's overnight visits! They will love to romp in the play yards and then settle down for a good night's sleep, content and happy that you brought them to Catnip -n- Biscuits!
Go Home Baths
Every pet should have a nice warm bubble bath before coming home! All that playing may make your pet a bit scruffy and you will want them to be beautiful so you can cuddle and let them know how much you missed them! We use only top of the line shampoos and conditioners! Don't forget to ask for this little added on luxury for your pet!
All this and more is available for your pets comfort!
What could be better than bringing a happy pet home from a day of playing at Catnip -n- Biscuits? Knowing they were safe and secure all day long will bring you peace of mind!
Associations and certifications
- Certified Advanced Pet Care Technicians through Pet Care Services Association
Services
Traditional Doggie Daycare
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Your dog will be treated to a full day of running and playing with their barking buddies! That's what your dog looks forward to when they come to Catnip -n- Biscuits! Tons of playing! The exercise will help to control weight problems and give them an outlet for some of that pent up energy they get when just laying around at home all day. We allow your dog to have fun, then they take a much needed nap in their room. After nap, your pet will be ready for more playtime before heading home!
Luxury Suites
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Catnip -n- Biscuits offers luxury suites for your pets! Every suite is equipped with a top of the line Kuranda dog bed and soft, plush bedding for snuggly comfort.
When your dog stays in one of our luxury suites, they will enjoy being treated to a full day of romping in one of our fun play yards! This will help burn off energy and prevent boredom during their stay!
When your dog stays in one of our luxury suites, they will enjoy being treated to a full day of romping in one of our fun play yards! This will help burn off energy and prevent boredom during their stay!
Private Care
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This is an option for dogs who board but can't go in the day care group. They will have a private room alone or with other family dogs. The rooms feature raised beds, a blanket, three potty breaks per day and two meals per day (of their own food brought from home) . Your pet will have a comfortable, clean, and safe place to stay while you travel.
Reviews (29)
Ashley O.
Jun 06, 2022
Austin Wessel
Mar 31, 2022
Tim L.
Dec 21, 2021
Brooke Coleman
Nov 12, 2021
Rob C.
Oct 31, 2021
Kasey B.
Sep 12, 2021
Bailey S.
Apr 08, 2021
I think they're great. I use them for my boarding of my dog and cat as well as daycare for my dog. They are very transparent about their pricing and I really like that they do evaluations. It makes me feel safer knowing my dog is with other dogs that aren't aggressive. When my cat was boarded over thanksgiving she even got a special thanksgiving meal and I was told how much of a love bug she is. Everyone I have met has been very friendly and obviously cares about the animals in their care!
Patricia P.
Apr 07, 2021
Based on my experience with this facility and the lack of taking responsibility, I would not recommend using them for your pet. I traveled out of state, and therefore tried to keep informed as to how my dogs were doing. I was given positive feedback. A day later, I was told one of my dogs had an eye infection but it was not that bad. They said they would give me an update on the following day.
It was difficult getting in touch with them and the cameras never worked during the stay. I left two messages and received a call back mid morning. Again no indication was given that the infection was worth a trip to the vet. I was on my way back and was getting anxious as this dog never had allergies or eye infections before. Once there, I was shocked to see her eyes were very swollen and very red.
Her eyes looked upward they were so swollen. It was obvious she needed immediate medical care. I was disgusted with the caretaker's apologies and loaded the dogs into the car for a rush trip to the ER vet. This facility took no blame for their lack of care. In fact the owner said even though a patron signs the medical release form to take your pet to a vet, you have to tell them to do so.
Be aware. You are entrusting your pet to the "medical" opinions of caretakers that work there in the back. The owner would not pay for the over $100 vet bill. I'll never go back.
It was difficult getting in touch with them and the cameras never worked during the stay. I left two messages and received a call back mid morning. Again no indication was given that the infection was worth a trip to the vet. I was on my way back and was getting anxious as this dog never had allergies or eye infections before. Once there, I was shocked to see her eyes were very swollen and very red.
Her eyes looked upward they were so swollen. It was obvious she needed immediate medical care. I was disgusted with the caretaker's apologies and loaded the dogs into the car for a rush trip to the ER vet. This facility took no blame for their lack of care. In fact the owner said even though a patron signs the medical release form to take your pet to a vet, you have to tell them to do so.
Be aware. You are entrusting your pet to the "medical" opinions of caretakers that work there in the back. The owner would not pay for the over $100 vet bill. I'll never go back.
Lori Mccampbell
Jan 24, 2021
I have boarded my baby in many places over the years. She is a senior with severe cataracts and anxiety at bed time. She was in a private suite, walked regularly, and she was very happy and calm when she arrived and just as happy when she was picked up. She so well cared for! I will certainly be using Catnip N Biscuits for all of our boarding needs in the future!
Logan Baker
Dec 08, 2020
Rutabaga
Nov 19, 2020
My dog really likes coming to daycare here. I was a little nervous at first because he is an older guy, but they found a playgroup where he fits right in! I especially love looking at the webcams and seeing my dog. All the staff are very friendly and always tell me about my dog's day! I will be bringing my dog here for a long time!
Rick Bartlett
Nov 19, 2020
Craig T.
Jun 27, 2020
Jessica S.
Feb 03, 2020
Just picked up my BFF from a 5-night stay. He is in great spirits and totally tuckered our so it seems like he had a great time! All in all I would say that I had a good experience with this business and will use them again. The total for my dogs 5-night stay plus temperament test was $330. There was confusion at the start of my reservation about a deposit.
Online it said a deposit was required so I called ahead of time to list my CC on file but when I called was told there was no deposit. Also online said that my dog would need a temperament test pre-visit but when I called they said they would just do it when I dropped him off (that was a big plus). When I did arrive to drop my baby off the gentleman at the reception asked for both a deposit and if my dog had had his temperament test.
I was kind of dumbfounded because I had specifically called ahead of time to ensure I had all my facts correct. He and another employee went back and forth for a bit but then it was decided that since they had my CC on file all would work out. The gentleman was also a bit preturbed that I hadn't pre-measured my dogs food in individual baggies (I had no idea I was supposed to or else I would have. to be fair, I could have overlooked that policy).
The other lady who seemed much more hospitable told me not to worry about it, she was very sweet. I called and checked on Boone twice and they were pretty great about giving me an update. My only improvement/suggestion would be to ensure that all employees are informed about all the policies so that customers get the correct info, to make sure the rooms are cleaned well pre-visit (his was still was dirty when we arrived but they cleaned it right away). I really liked the personalized report when we came to get him, that was really great to have.
Online it said a deposit was required so I called ahead of time to list my CC on file but when I called was told there was no deposit. Also online said that my dog would need a temperament test pre-visit but when I called they said they would just do it when I dropped him off (that was a big plus). When I did arrive to drop my baby off the gentleman at the reception asked for both a deposit and if my dog had had his temperament test.
I was kind of dumbfounded because I had specifically called ahead of time to ensure I had all my facts correct. He and another employee went back and forth for a bit but then it was decided that since they had my CC on file all would work out. The gentleman was also a bit preturbed that I hadn't pre-measured my dogs food in individual baggies (I had no idea I was supposed to or else I would have. to be fair, I could have overlooked that policy).
The other lady who seemed much more hospitable told me not to worry about it, she was very sweet. I called and checked on Boone twice and they were pretty great about giving me an update. My only improvement/suggestion would be to ensure that all employees are informed about all the policies so that customers get the correct info, to make sure the rooms are cleaned well pre-visit (his was still was dirty when we arrived but they cleaned it right away). I really liked the personalized report when we came to get him, that was really great to have.
Charlotte R.
Jan 24, 2020
No joke, I'm a pet sitter and they gave me the INCORRECT CAT. then they had no idea which cat was in what kennel or had what carrier, etc. took about 20-30 minutes to figure out and I almost took home someone else's pet. This needs to be investigated and fixed before its a bigger problem. They did not ask for ID or even who I was, and just gave me the animals with their stuff. I wasn't the person who dropped them off. I would never send my pets here and neither should you.
Sara F.
Jan 23, 2020
Wow! I was looking for doggy daycare for my puppy. Similar to the other negative reviewers, I found the staff to be unprofessional and rude when speaking to them on the phone. I then checked Yelp to read what others are saying. After reading the owners/managers response to her customers, it's clear that this is an unprofessional business. I can't believe how condescending and rude she is to her customers on a public forum.
She needs to take a few customer service courses. Terrible! I do not recommend this place. If they publicly speak to their clients like this, imagine how they treat your precious pet while under their care. No way! They won't stay in business long.
She needs to take a few customer service courses. Terrible! I do not recommend this place. If they publicly speak to their clients like this, imagine how they treat your precious pet while under their care. No way! They won't stay in business long.
Zaya Helen
Dec 25, 2019
I had an unexpected family emergency and was frantically looking for a place to board my dog since I needed to fly home. After calling several places I finally found catnip and biscuits who were able to board my pupper. They were so kind and understanding and took great care of my dog! Helped give her her meds, gave her extra food when I couldn't get back the day I was supposed to pick her up.
They were extremely flexible, understanding and my dog was happy as could be when I picked her up! I highly recommend this place for any dog or cat owner. Sending a big thank you to the staff of catnip and biscuits!
They were extremely flexible, understanding and my dog was happy as could be when I picked her up! I highly recommend this place for any dog or cat owner. Sending a big thank you to the staff of catnip and biscuits!
Janet Garner
Apr 14, 2019
My Labrador, Bebe has been going to Catnip-n-Biscuits since 2016. I started taking her once a week for socialization with other dogs so she would not be an aggressive dog. She enjoys playing ball with the staff and getting in the pool. The staff are all friendly and seem to enjoy playing with all the dogs. Having Bebe go there once a week has made it easier for me to to board her there when we go on vacation. She knows the staff and loves going there and I am comfortable knowing she is getting good care.
Shawna S.
Apr 19, 2018
We are full-time RVers traveling through Savannah. Our RV needed service and they kept it longer than expected, so Catnip N Biscuits took care of our two cats for us until our home was ours again. They got an adjoining suite and a room to roam in, and were given lots of lovin' by the staff. There's even a webcam you can check on them remotely if you like.
When we arrived to pick them up they were calm and content. The staff was accommodating to our last-minute arrival and unpredictable scheduling and the price was fair. Would not hesitate to use their services if we find ourselves in Savannah again.
When we arrived to pick them up they were calm and content. The staff was accommodating to our last-minute arrival and unpredictable scheduling and the price was fair. Would not hesitate to use their services if we find ourselves in Savannah again.
J. S.
Sep 25, 2017
Pretty appalled by their customer service. Inquired about getting my dog evaluation to stay in their overnight care while we're on our wedding/honeymoon. I liked the idea of having webcams and comfortable beds available for the dogs while we're away. Knowing they'd need med records ahead of time, I was sure to contact the vet for those. Turns out their "evaluation" hours are at 9am and 9:30am.
I was taking her in at 9:36am and they couldn't accommodate that. Looks like we'll be taking our dog to a place that is willing to accommodate a difference of 6 minutes in drop off time. Oh and our dog is 50lbs which puts her apparently in the "large category 50-90lbs" therefore extra $$ for her to stay. The woman on the phone was so rude and unprofessional. Yikes. You'd be nuts to send your animal here.
I was taking her in at 9:36am and they couldn't accommodate that. Looks like we'll be taking our dog to a place that is willing to accommodate a difference of 6 minutes in drop off time. Oh and our dog is 50lbs which puts her apparently in the "large category 50-90lbs" therefore extra $$ for her to stay. The woman on the phone was so rude and unprofessional. Yikes. You'd be nuts to send your animal here.
Nanci M.
Aug 10, 2017
Was looking at boarding my dogs for 2 day so I stopped by to take a tour but was rudely told I had to make an appointment. I worked in kennel and daycares for over 10 years and nowhere I ever worked did we require people make appointments to come take a tour that's ridiculous what are they trying to hide.
Dan R.
Jul 20, 2017
I've used Catnip N Biscuits for boarding and daycare or my dog for about 10 months. No issues with the facility or the staff. I think they treated my dog well and he seemed to enjoy being there. The owner decided that my dog couldn't continue in daycare because he was apparently not playing nice with some of the other dogs. I had purchased a daycare package and only used half of it.
I was told they don't give refunds so the owner basically stole 50% of what I paid. She offered no options, like services or products to make up for it. I would have been happy with that. Beware!
I was told they don't give refunds so the owner basically stole 50% of what I paid. She offered no options, like services or products to make up for it. I would have been happy with that. Beware!
Deborah P.
Mar 07, 2017
William Costa
Nov 23, 2016
Catnip-n-Biscuits is a excellent boarding/day care service. I'm impressed with there screening of the pets, e.g. that all vaccines are current and the dogs are not aggressive. The staff is professional and caring. I never have had any doubts that my cat and dog are receiving safe care. During hurricane Matthew my cat was at Catnip-n-Biscuits and the staff ensured that he was safe and cared for. It's first class.
Valarie Kite
Nov 20, 2016
My puppy son, George has been going to Catnip-n-Biscuits at least once a week for the past four months. George and I both love the facility and he is so happy to get there in the morning that he can hardly wait to break free of me to play with all of his friends. They have a thorough assessment process for determining if your dog's temperament is right for their social environment, which made me feel safe leaving George in their care, plus there are webcams where I can watch my baby play. George always looks forward to daycare day, and I love having a happy and tired puppy when I pick him up in the afternoon. I recommend Catnip-n-Biscuits to all pet owners who need a safe, loving, playful space for their furry children.
Elita L.
Jul 15, 2016
The best costumer service ever! They are very helpful, polite and friendly. I am highly recommend everyone to try this place out. I board my 2 puppies while we were visiting my friends, they took very good care for them and ever did grooming and same time so i saved my time and extra stress for my Yorkie and Poodle. Prices are very reasonable. So far its the best place that i found.
Kalin A.
Jun 21, 2016
I have had about a year long relationship boarding my dog there. No complains in terms how they treat the pets. Customer service for the human owners however is a different issue. Very often rude, extremely unhelpful and not friendly at all. I am sorry but if I am spending $60 a day to board my dog I would like to be treated at least semi decent. I do believe that it all comes from the owner's attitude. There are plenty of boarding places in Savannah, this one is not worth it.
Lisa H.
Nov 23, 2015
I brought my dog to be boarded at catnip-n-biscuits over the weekend as my usual place was booked and this place was not, even with short notice around the holiday. When I walked in to drop my dog and again to pickup there was not warmth or rapport. The staff greeted me but without a smile. When I dropped him the staff announced I needed to bring food to them or they would go buy food and charge me a $20 fee for getting the food.
This was not disclosed in the multiple conversations I had with Courtney while setting up the reservation. I told her this and she shrugged. On pickup the dog was supposed to be bathed and groomed. The groomer called and told me my dog was ready for pickup. I came to pickup and found he was groomed exactly opposite of my verbal and written instructions and opposite of what a typical cut is for the breed (springer, shave the body/head, leave the fringe).
I asked why he was cut opposite of what I had written down. The girl who brought my dog out went to get the groomer to answer. The groomer, Jenna came out inflamed and aggravated. She raised her voice at me, she was angry that she did not know about the written instructions. She was just generally angry and aggressive. She royally messed up my dogs cut, offered no apology for the misunderstanding and finished by yelling "don't come back" as I walked out. She did refund my payment. Hair regrows, my goodwill towards this company will not.
This was not disclosed in the multiple conversations I had with Courtney while setting up the reservation. I told her this and she shrugged. On pickup the dog was supposed to be bathed and groomed. The groomer called and told me my dog was ready for pickup. I came to pickup and found he was groomed exactly opposite of my verbal and written instructions and opposite of what a typical cut is for the breed (springer, shave the body/head, leave the fringe).
I asked why he was cut opposite of what I had written down. The girl who brought my dog out went to get the groomer to answer. The groomer, Jenna came out inflamed and aggravated. She raised her voice at me, she was angry that she did not know about the written instructions. She was just generally angry and aggressive. She royally messed up my dogs cut, offered no apology for the misunderstanding and finished by yelling "don't come back" as I walked out. She did refund my payment. Hair regrows, my goodwill towards this company will not.
Michelle D.
Oct 20, 2014
Just picked up my dog from here - it was her second grooming session here. I have to agree with other posters that the front desk staff is not the most friendly or attentive. they are just sort of there and if you wait to be waited on then you'll stand there for quite some time before someone helps you. The groomer is very nice and if I were to return it would only be because of her. However, with that being said. this was my dogs second groom here and I was asked to drop her off between 8am and 9am.
I dropped her off at 9am. was checked in only after waiting at least 15 minutes while one employee helped a customer and two other employees just seemed to sit at the desks located behind the checkin counter staring at their computer screens. with no acknowledgement of waiting customers. no good morning. no f'off. nothing. oh and there was one employee who was watching a TV on the left side of the checkin area who seemed to be taking a video-traning class on how to care for animals in a daycare setting. so self-guided training at best. probably not the best training.
I was called by the facility just after 3:30pm and told I could pick up my dog. I picked her up around 4:15pm. and I noticed when the groomer brought her out that her back legs seemed a bit damp. the groomer had commented that she didn't like her legs brushed so I assumed that maybe they had just not brushed out her back legs. After getting into my car and driving out onto Skidaway I noticed the smell of urine.
I reached over and touched my dogs back legs. and both of her hind legs and her bottom and belly were soaked in urine. Now. I would expect this from say. PetSMart. but they only keep your dogs under 2-3 hours so typically no need to walk the dog for potty breaks. however, when my dog is there from 9am-4pm I would expect her to be allowed to go potty somewhere other than on her freshly groomed coat. what's the point in the groom at this point?
I did call the facility back and spoke with a young lady who answered the phone and she was cordial when I explained that I had just left and that my dog's rear end and legs and belly were soaked in urine. she indicated that they typically DO take the dogs out for a walk to ensure this doesn't happen but she said obviously today that didn't happen. she apologized and that was it.
I would have at least liked to have been offered a complimentary bath and brush. After all. I had to come home and bathe my poor dog again. so the $54 groom I had that day was pretty much a waste.
I dropped her off at 9am. was checked in only after waiting at least 15 minutes while one employee helped a customer and two other employees just seemed to sit at the desks located behind the checkin counter staring at their computer screens. with no acknowledgement of waiting customers. no good morning. no f'off. nothing. oh and there was one employee who was watching a TV on the left side of the checkin area who seemed to be taking a video-traning class on how to care for animals in a daycare setting. so self-guided training at best. probably not the best training.
I was called by the facility just after 3:30pm and told I could pick up my dog. I picked her up around 4:15pm. and I noticed when the groomer brought her out that her back legs seemed a bit damp. the groomer had commented that she didn't like her legs brushed so I assumed that maybe they had just not brushed out her back legs. After getting into my car and driving out onto Skidaway I noticed the smell of urine.
I reached over and touched my dogs back legs. and both of her hind legs and her bottom and belly were soaked in urine. Now. I would expect this from say. PetSMart. but they only keep your dogs under 2-3 hours so typically no need to walk the dog for potty breaks. however, when my dog is there from 9am-4pm I would expect her to be allowed to go potty somewhere other than on her freshly groomed coat. what's the point in the groom at this point?
I did call the facility back and spoke with a young lady who answered the phone and she was cordial when I explained that I had just left and that my dog's rear end and legs and belly were soaked in urine. she indicated that they typically DO take the dogs out for a walk to ensure this doesn't happen but she said obviously today that didn't happen. she apologized and that was it.
I would have at least liked to have been offered a complimentary bath and brush. After all. I had to come home and bathe my poor dog again. so the $54 groom I had that day was pretty much a waste.