Cooper Mountain Kennel

I had previously booked a stay here with no issue but I had my kitten here for less than a week recently and she came home with a pretty big gash under her chin that I didn't notice until we got home. I have to now take her to the vet for a check-up. Needless to say they will be hearing from me. Not happy about it at all.

They take great care of our dogs and we appreciate that each suite has a private outdoor area.

We had one of the best dog boarding experiences at CMK Pet Hotel. After being through several dog hotels and pet sitters, we can tell if our dog is happy and he is acting like at home just by looking at pictures now. They sent me a lot of pictures, and Teddy looked so happy in every one of them. We were little nervous about leaving Teddy because of the pandemic, but CMK staff went above and beyond to make sure Teddy was well cared for while we were gone. I highly recommend them, and I would definitely go back for our next trip.

I have boarded here for years but recently have had bad experiences with my dog and the new management. When I picked up my boxer 2 weeks ago he had scrapes on his elbows and knees from being on the concrete and urine stains all over his body. He smelled horrible and the management looked confused when I complained and then they offered to take him in and hose him off. What? Really? If you love your dogs and cats please do not under any circumstance take your animals to this facility.

I don't have any experience with places like this, but I will say the staff was very friendly, my kitten seemed well cared for, and they were easy to work with. When I wasn't able to receive the email photo updates they even found another way to provide me almost daily photos of my furr baby. It was frustrating when I thought they weren't sending updates, but they really went the extra mile to find a way that worked for me.

I don't know what they use for sanitizing, but I can say I was glad the smell my kitten and his belongings came back with didn't last too long after picking him up. (About a day) I would use them again if needed. My mother who is pretty hard to please was also happy with their services, and her cat also seemed well cared for.

I can't say enough great things about my recent experience at CMK! I have 2 large Great Pyrenees that greatly needed grooming. Their very long fur was quite matted from being outside all summer. Doug and Jessie were so kind and accommodating in my requests. Jessie worked on them ALL day and did an AMAZING job! She understood the particular grooming needs of the breed and double coat.

They took great precautions due to Covid and wore masks during bathing and grooming. An extra layer of comfort for me. I have never seen my dogs look so beautiful! Thank you for great service, wonderful patience in grooming my girls and for kindness to me! Awesome experience! Jan

This place will text/email you photos of your pup while you are away! It is a lot easier to leave my dog when I can see her having fun and playing at Cooper Mountain. My dog is happy when I drop her off and when I pick her up (almost doesn't want to leave). She seems to really like the owner and they are willing to follow her specific feeding instructions.

We've taken both of our dogs to Cooper Mountain on many occasions for both kenneling and grooming. Every time we show up, the dogs are excited to see the staff and to run into the back. The owner is very nice and very good to our pups, which is important to us. Shortly after we drop off our dogs they're already sending pictures of them playing and continue to send us pictures for the duration of the dogs' stay. They're very flexible and accommodating every time we call in and we're relieved to have found a good kennel for our pups when we're out of town. Highly recommended.

Our experience with Cooper Mountain Kennel has been incredibly positive. We have two big dogs that were rescues and they can be a real handful. I tried numerous kennels prior and it was miserable for the dogs and they often came back in really bad shape. A family member suggested Cooper Mountain and it's amazing how positive the difference is. My 90lb dog who had a pretty rough early life, doesn't do well with strangers, but he loves the staff there.

It was really surprising to see how he connected with staff. It's obvious how much they care about the well-being of the animals they care for. Before I had these dogs I never would have understood why it was important to find the right kennel, but this has made traveling so much easier; I wish I'd found them sooner. The staff even sends regular text/email photo updates, so we get to see them on walks or out in the yard. We have to drive a long ways to get to Cooper Mountain Kennel, but it is well worth the extra trip!