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Dogs Rule Resort Dogs Rule Resort is an all-inclusive Doggie Daycare, Boarding and Grooming facility located in Carrollton, TX. Our mission is to give dogs happy experiences in a safe, clean environment, full of play and love while providing owners convenience and peace of mind through superior service, exceptional care and products of the highest quality. At Dogs Rule Resort we are committed to providing your dog safe and comfortable accommodations while they are away from home. You can even check on your little angel via our webcam services!
Services
I love dogs and have worked with them in various environments over the years, from veterinarian clinics and managing a large pet store to working at the San Antonio Zoo. Until Dogs Rule Resort opened I felt every job in the animal industry was a depressing line of sick or caged animals and unhealthy puppies.
Tired from your busy and hectic day? Bring your dog to daycare for an action-packed day of playing, running, swimming and, of course, an occasional doggy nap! No more guilt about leaving your dog alone all day or skipping that evening walk. Dogs are grouped by size and play style. All dogs must be spayed/neutered to participate in doggie daycare.
Reviews (32)
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Robert Davis
Jun 21, 2022
We have been using this awesome place for approximately 3 years and are VERY pleased. The Staff have always been nice, caring, and will always go out of their way to care for your furry friends. Please do not judge a book by the cover-judge it by your furry companions demeanor and happiness when they enter and expertly handled by the staff. Even though Cooper has a "bob" tail it is very evident that he is happy to be there. we have used both the Doggie Day Care and Boarding Services and have no reservation about recommending this Service to our closest friends and friends. Robert
Craig Modrzynski
Jun 07, 2022
Great staff and they have cameras so you can see your pup play
Victor Villegas
May 13, 2022
We love this place! They take such great care of our fur babies and have gone above and beyond when one of our doggies got sick during a stay. The staff is super friendly and treat our pups like they are their own.
Sam Walker
Jan 23, 2022
After picking up my dogs, I had to spend A LOT, I mean an obscene amount of money, in vet bills otherwise my dog was going to die. I will not be bringing my animals anywhere near this place again.
Adam
Dec 12, 2021
Not sure where to even start. PLEASE check out the pictures below. I wish I would have read the reviews before I boarded my dog here. Susanne is a pitiful excuse of a business owner. If you want to avoid $550 vet bills, I would HIGHLY recommend you stay far far away from this place. I was called and told my dog was in a group of several dogs that were playing to "rough." Come to find out, after seeing the vet, it was confirmed that this incident involved an actual dog bite.

Not sure what kind of "rough" play they allow here but this obviously got out of hand. They can honestly not tell me exactly what happened and the owner Susanne will not call me. She is strictly going through the GM (Elizabeth) to try and bargain not covering the vet bill for me. How nice of them to not charge me the boarding fee! I know one thing, I will never recommend this place to any dog owner and please take this into consideration before boarding your dog here. 10 Staples later and $550 in vet bills, here we are!
Heather McCullough
Nov 11, 2021
I have been coming here since my 14 year old Frenchie was born. They are always welcoming, treat the pups as they are there's. Dawn was my 14 year old Frenchies favorite person. Sometimes she would let him come up and sit with her at the desk. I have never had a problem with my 3, even with meds, special diets or disabilities. They are your go to for sure!
Eddie D.
Nov 05, 2021
The real veterans of doggy day care. Best place to take your pups!
Lynn Weinstein Paulvin
Oct 30, 2021
I started with Dogs Rule in August and continue to use them. All the staff make sure that the dogs are happy and safe. Marty, my golden doodle runs the door when I take him to daycare. If you need a groom for your furry friend April is terrific! I have investigated and tried many places but found April to be the best.
Don Julio
Oct 26, 2021
Awesome place. Your fury family member will be in good hands here.
Jonathan Luong
Aug 28, 2021
Save yourself headache and heartache and go else where. We picked up or dogs from being boarded and could tell something was off. One of our dogs was in pain. His hair was all matted and very yellow. He's a very white dog and typically groomed. It seems as if they let him sit in urine and dry in it. He had the biggest hotspot under his tail and near his butt area.

That was not there before. He won't eat. We took him to the vet where they told us it was infected. This is so neglectful. We know we're not going to get back a clean dog after boarding, but we most definitely expect our dogs to be taken care of. Dog being picked up all matted with urine and an infection is not that.
Craig Hall
Aug 02, 2021
My dogs did great by Dogs Rule Resort. They both had issues by other pet hotels and daycare facilities, but it seems this place is the right fit for them. Highly recommend this place to anybody who's dogs are having issues by other facilities.
Belle S.
Jul 17, 2021
My pups love coming here. Long time customer, friendly & attentive staff.
Elizabeth Fouts
May 15, 2021
I love to see the staff that love on these dogs like their own! It has been an honor to be apart of the DRR family!
Angela Gerling McCarthy
Mar 31, 2021
Dogs Rule did an amazing grooming job on our sweet goldendoodle! Quick booking, courteous phone call to discuss her grooming, and excellent results!
Jake R.
Nov 27, 2020
The pricing isn't justified. There are many cheaper options. I hope the prices lower so we can come back.
Maurice F.
Aug 14, 2020
Love the cameras. They seem to take pretty good care of the dogs. The staff is helpful and takes good care of them on camera. But, talking to Dawn often escalates into an episode of Monty Python's Argument Clinic. I'll agree with her on something and she takes an argumentive stance and won't let it go. We take our own dogs around the corner. But, we have to deal with this facility when friend's are out of town.
Ilan F.
Oct 18, 2019
This place is amazing for pets! Our dog Charli stays there at least once a month. The staff is incredibly friendly, they always accommodate any special request, and best of all my dog always comes home clean, happy, and tired. This is the best boarding facility primarily due to the fact that they let the dogs play all day long and everyone works there loves animals. I highly recommend you give them a try.
Misty L.
Aug 18, 2019
The only reason I'm giving three stars instead of five, is they really need to work on communication. When my dogs get bitten and jumped on by other dogs, I'd like a phone call! I wondered why my dog was waiting by the door, I assumed she was ready to go back outside. I pick her up and they tell me she was bitten by another dog! Other than that, staff seems great. We adore Dawn. I appreciate the dog cameras!
Michael J.
Jul 04, 2019
Love the people and fantastic, consistent service. They really care and are all about loving dogs! Dawn is truly a pleasure. We absolutely love this place and would never consider any place else for our Max. Thank you! Michael.
Halli H.
Nov 18, 2018
Use to come here all the time but moved away to Allen/MCKinney. When I decided to go out of town, I immediately called Dogs Rule to watch my pups. I was Excited they had room. I love watching my babies on camera when they are outside. My little one is getting spoiled by the dog attendee holding her all the time (which is fine with me). I wish I could see them when they are inside and in the kennels. I know they are being well taken care of. Thank you Dogs Rule!
Tara K.
Oct 04, 2018
We boarded our 2 dogs here for a couple of days while we were out of town, and being new to TX, we took a gamble on going with Dogs Rule because of all of the positive Yelp reviews. I must say, DR was pretty good. The beginning was a bit rocky. We filled out the form online and Dawn soon after emailed us. I felt like I had to ask A LOT of questions, many of which either weren't answered on the website or were a bit vague online. Dawn answered them, but I wish that info was already provided.

Every 'dog resort' does things differently and I think that was forgotten at times. Nonetheless, we were squared away for our pups' arrival. Drop off was ridiculously quick. Within minutes of entering, our dogs were already being ushered away to get acquainted with their new environment -- it all happened so fast I don't think I even realized I handed over the leashes!

I really loved that Dawn took the time to jot down feeding instructions for both dogs, behavioral quirks, etc. It made me feel assured that they were going to be okay in someone else's hands. The cameras were a wonderful bonus. Of course, my dogs would sit just within the cameras' blind spots so I could only see their ears at times, but they seemed to enjoy themselves.

One thing I didn't like, however, was the quantity of dogs in 1 area. I counted upwards of 20 maybe 25 dogs in one of the playpens that looked (again, looked!) suitable for a max of 8 dogs. There wasn't space to run, lounge around, etc. They were a bit crammed -- at least on the small/medium dog side. Pickup was a breeze; no complaints there.

My dogs seemed tired and happy to be home. I will note that they were quite itchy for a few days afterwards. We immediately gave them baths when we got home because they felt a bit grungy, but even after, I noticed a bit of scratching behind the ear that wasn't as frequent as before we dropped them off. They're both on flea preventatives, so I don't know what was up with that. Again, a few days later, they stopped scratching. Overall, I think this is a great facility run by people who truly love and care about animals. But, I think in the future, we'll look for something with a larger play area for our pups -- our personal preference.
Tarynn A.
Jun 23, 2018
Recently started bringing my dog kid Mr. Parker - He loves it! He is just as happy when I pick him up as when I drop him off! It's great to have dog lovers running the facility- just genuinely great loving people.
Eric L.
Mar 31, 2018
Dawn and Courtney, along with the rest of the staff, do a fantastic job at DogsRuleResort. We have been taking our rescue dog, Bella, there for about a year both for daycare (2-3 days/week) and boarding (3-4 times/year). She looks very forward to the treat she gets at the end of each day of daycare and playing with her good friends out on the playground.

They are very patient with all the dogs, especially our rambunctious Pyrenees. You can tell that the staff really love each of the dogs. Dawn even has nicknames for a lot of the dogs that frequent. I would highly reccomend DogsRule for anyone looking for a new doggie daycare or boarding facility.
G. Gordon L.
Jul 19, 2017
Great place to leave your dogs. I board my dogs here when I'm out of town so they can play all day. Friendly staff & clean facilities.
Amanda Dehnert
Dec 27, 2016
Dogs Rule Resort is THE BEST place for boarding or dog day care. Dawn at the front desk takes care of me and my two babies. I think she likes my dogs more than me, but that is totally OK.;) This is why I bring them there. Dogs Rule Resort is like (or actually even better than) leaving my pups with a family member.
Peter L.
Nov 09, 2016
I have been bringing Sheba here for years and she LOVES it. Sheba jumps put of my car and runs to the front door. I have boarded her here many times and when I pick her up and get her home, she is relaxed and not stressed from us being gone. Thanks Dawn and your staff!
Tim B.
Sep 28, 2016
Such a great place to take my boy! I've checked out several other doggy daycare facilities in the area and Billy and I haven't received the same reception. Big thank you to the staff for taking care of us. Picked him up today and it looks like they put in some new turf. top notch facility and care.
Brittany M.
Sep 24, 2016
We have been looking to try out daycare for our puppy so she isn't locked up all day while we are at work. I wish I could tell you how the treated her but we never got the chance. First whoever i spoke to on the phone was rude and that should have been my first sign but my husband said lets go try it out. We show up and NO ONE greets us. We say hello, walk around, and still no one. but what makes it more frustrating is that they saw us pull up!

The place was run down and smelled nasty too. My puppy is very loving, we take her to the dog park, she plays with other people and she didn't seem herself as soon as we walked in. She started scratching at the door to leave. WHICH SHE NEVER DOES ANYWHERE.
Rachel B.
Aug 14, 2016
I can't say enough good things about this place. My dog doesn't really play with other dogs, he'd rather play with people. The people here always do such a nice job ticketing him out. I love that they are open on Sunday so we can pick him up after a weekend away and not wait till Monday when we have kids, work, school, etc.
Kathy B.
May 25, 2016
Long overdue but we have been taking our dogs here for about 2 years and love it! We have used several other places in the metroplex, from Irving to Carrollton to Frisco, and this is the best place. Everyone is super nice, knows us all by name and our pups are always exhausted when they come home. They are dying to get there when we go and they are bouncy and happy when we pick them up.

I have to also say that I read the reviews below before posting and although there are some negative comments, every place will have them, there's not another place I trust more than the folks here to watch over them with care and love. 5 wet kisses all the way around from us!
Jessica H.
Sep 26, 2014
On our first visit to dogs rule resort my 6month old 50lb chocolate lab was worn out &I loved that I could check up on her with the webcams they have set up online. Once I took her home she went right to sleep but I had noticed a little rash above her right eye, it looked red and inflamed and like she had been scratching. Not thinking anything of it I took my dog back a few days later.

I let the people at the front desk know about the spot on her eye and my worries they said they would clean it and keep an eye on it. Since it was a Friday they had a special for bubble baths so I decide my pup could use one. Once I picked her up 6 hours later she was happy as can be but as the night progressed she became lethargic and her left eye had become extremely swollen, then she started throwing up multiple times.

That was one of the worst nights of my life. We called dogs rule resort a few days later and they said there was a bug going around the prior week and she could have caught it and we would need to just wait it out, or she could have gotten stung by a bee when playing outside. I understand none of this could have been prevented but after 2 trips and having her come home with the rash leading to the allergic reaction and stomach bug. We will not be going back.
Melissa M.
Mar 31, 2014
I had to rate this place with one star to post my review, but I would give it a negative 5 stars if I could. I had a horrible experience while boarding my dog at Dog's Rule. I was contacted by the groomer to tell me that she had found that my dog had a puncture womb on his neck. They offered to take him to the vet; but, I immediately drove home from Austin to see about his welfare since they explained that it was not life threatening.

Upon arrival, I learned that he had been bitten in the soft part of his throat. And to make matters worse, it was a medium to large dog bite. My dog was only 15 pounds, so I am not sure why he would have been exposed to a larger or more aggressive dog. And, how did he received such a violent and serious injury to his neck without anyone observing it.

I learned from my vet that it was a very serious womb, and it cost me over $400 to treat it. I was very lucky that the other dog did not tear the artery which would have been fatal. I immediately called the GM Dawn who was very sympathetic; however, they were never able to explain how or why it happened. No one of their staff saw my dog being attacked.

And worst of all, they never offered to pay for my vet expense OR refund me my boarding. How scary and disappointing that I could not trust my dog to be safe while in their care. And that they had such little concern for me as a customer.