Grooming fees are charged hourly. Fees will depend roughly on how much time is needed to give your pet the perfect groom and whether one or more groomers are needed to complete the groom. Difficult dogs/cats. We reserve the right to not groom any animal that we consider a danger to ourselves or other animals in the salon. The owner will be required to pick the animal up immediately. Heads and Tails Professional Dog Grooming opened it's doors in November of 1982 on the corner of Rt 11 and Rt 31 in Cicero, NY and have been loving Central New York pets ever since.
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Kris has been in the pet grooming industry for over 20 years and has been with Heads and Tails for 10 of those. She has become an excellent groomer and her dematting and deshedding skills offer an alternative to having to shave your double coated breeds. Kris is most passionate about her work with dogs that are difficult to handle whether it is an issue with fear, anxiety or have previously labeled "biter".
After a certain number of kept appointments a 10% discount will be applied. Example; Your pet is scheduled to come every 4 weeks, on the 4th visit a 10% discount will be applied to that bill. You are allowed to change your dates which is why they will be printed out for the entire year. We realize events and circumstances happen and as long as changes are made at least 24 hours in advance it won't be an issue.
Reviews (12)
Anita Cimino
Dec 23, 2021
Timothy Friot
Jun 22, 2021
Christina Meggesto
Jun 13, 2021
Susan Pagano
Dec 10, 2020
Justin Higgins
Dec 09, 2020
Dominie J. Derby
Dec 04, 2020
Tracy Mattice
Apr 23, 2020
First time for my man Grayson. We could not be happier with his cut. Professional what a great look.the staff was exceptional. They really care about your pet. I will be coming back every 6 weeks for the guy to get his spa treatment. He was relaxed and enjoyed his time there. Have been to 3 other places in his 3 years. By far the best.
Chris Goldman
Feb 23, 2020
Tim Walker
Oct 30, 2019
Baron Vonbron
Dec 05, 2018
Kimberly Szyklinski
May 04, 2017
Roger Caiazza
Jan 17, 2015
Be sure that you set a time to pick up your dog or he will be stuck in a cage for seven hours without water (presuming that is why he ran to the water bowl and drank it dry when he got home) or getting a chance to go out and do his business. throw in the fact that his cut was not what we wanted I cannot say it was a good experience
