Ideal pet doors provide convenience and comfort for you and the four-legged members of your family. From the perkiest pup to the classiest cat, Ideal Pet Products offers over 200 varieties of dog doors and cat doors that match the needs of your home as well as your pet's sense of adventure. From rough-weather doors for harsh climates to the electronic E-Z Pass door for the ultimate in neighborhood-critter deterrent, we're sure to have the Ideal Pet Door for your home.
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Ideal Pet Products has been on the cutting edge of high quality pet door design and manufacturing since 1979. Our goal is to provide freedom, care and protection to your four-legged family members - from the most frolicsome feline to the most playful pup! Your piece of mind is our top priority, and that comes with knowing that your pets are safe and comfortable.
The new and revised warranty that follows this disclaimer supersedes any and all previous warranties of whatever nature or description, whether express, implied or set by law. Any unexpired warranties shall now be governed by the terms of the new warranty for the duration of the existing warranty's unexpired term.
Customer may return items to Ideal Pet Products within 30 days of delivery for product refund (excluding shipping charges). Ideal Pet will also pay the return shipping cost(s) if the return is a result of our error (you received an incorrect or defective item, etc.). Write your order # on the package and return to: 24735 Avenue Rockefeller, Valencia, CA 91355.
Reviews (6)
Christopher Seidenglanz
May 13, 2022
Recently purchased and installed The "Wall Entry Pet Door" from Ideal Pet Products. The quality is exceptional and it was very easy to install. From start to finish it was a very pleasant experience. The gentleman that assisted with my questions was Tom, whom walked me through sizes, fitment, and all pre-purchase items I was curious about. The unit came very quick and was well packaged.
All instructions were clear and well detailed with photos. The unit fits well and my dogs love it. Within a day they're both using it. I would highly recommend this unit and company!
All instructions were clear and well detailed with photos. The unit fits well and my dogs love it. Within a day they're both using it. I would highly recommend this unit and company!
Laura Turrent
Jun 15, 2021
We have an old doggie door from this company. I just called to get a replacement door and they helped me figure out which one I needed. They were so nice and helpful, the replacement door was only $10. I have another brand doggie door on a different door that is brand new and the closing mechanism is so dumb it only closes from one side so because it snaps on so if the dogs go through from the other side they can just push it off easily. ideal pet products has much better doors because they slide closed so they can't be open from either side definitely recommend this company.
Paula Lawson
Feb 04, 2020
Great product. I too have a Ideal Pet Door for many, many years. Only last year did the door flap show signs of warp and the seal was thus compromised; so I ordered a new flap. Still had small issues which may be due to me not "seating" the replacement flap correctly. This year I decided it was time to replace the whole insert. Cost effective still. Beats buying a pricey entire new door. Give these people a try. You will be glad you did.
Ashlyn LittleD G.
Dec 29, 2019
So I bought a used patio dog door from someone and need info for some replacement parts! But was not sure what kind of door I had, so I sent a question over to there customer service team. A representative named Janice Long reached out to me very quickly. She was so helpful, went above and beyond to help me figure out what type of door I had! If you look up great customer service Janice Longs name should pop up!
Thank you so much Janice for all that you did to help me, you are truly amazing and I can never thank you enough! This company not only has great products but even better people who work for them!
Thank you so much Janice for all that you did to help me, you are truly amazing and I can never thank you enough! This company not only has great products but even better people who work for them!
Sheep Dog
Dec 28, 2019
I ordered a replacement flap and door for my doggie door, and when I called to see if it could be delivered before we moved, they made sure it went out the same day, and it got to us the day before we moved. What awesome customer service and care. Thank you so much for making our move worry free concerning our pets. We really appreciate it!
Ron Fife
Dec 26, 2017
Bought Ideal Pet Product pet door over 20 years ago and it served it's purpose fabulously! Yes, after 20 years, the flap got a little torn. Today, bought replacement, after 20 years, mind you, for less than $70, and it fit perfectly! Expecting 20 more years of grear protection and service for our dogs and us! Can't say enough how we've been satisfied with these pet doors!
