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Ingleside Animal Hospital - Jill Lang Serving the Arcadia area for over 57 years, Ingleside Animal Hospital is dedicated to providing high-quality veterinary care to patients in an atmosphere of compassion and excellence. An American Animal Hospital Association (AAHA) accredited hospital since 1959, we continue to raise the bar when it comes to veterinary health care. Our team of veterinarians pride themselves on progressive methods and attentive client communication. Located in the Arcadia area of Phoenix and serving the communities of Scottsdale, Tempe, Paradise Valley, and the entire Phoenix metro area, Ingleside Animal Hospital treats nearly every animal family member-dogs, cats, pocket pets, rabbits, ferrets, turtles, reptiles, and birds.
Services
As an established veterinary practice in operation for more than 50 years, Ingleside Animal Hospital is not content to rest on our reputation. Instead, we choose to constantly reinvent ourselves-by innovating and providing our clients with the most advanced veterinary care. We enjoy a clientele of long-standing friends and patients, but we also welcome new clients and patients every day.
At Ingleside Animal Hospital, we believe that your pet is a part of the family, yours and ours. That is why we have made it our mission to provide comprehensive and compassionate veterinary care and that is in the best interests of you and your furriest family member. If you are in the Phoenix area, and are looking for a caring veterinary team to help make sure your pet remains in good health, we are nearby and ready to help. In addition to our complete medical, surgical and emergency care facilities, we also offer a wide variety of non-medical pet care services.
Dr. Serbin is the Medical Director and owner of Ingleside Animal Hospital. Since assuming leadership of Ingleside Animal Hospital, Dr. Serbin has consistently strived to advance the quality and scope of the services the hospital is able to offer its clients. He is committed to providing state-of-the-art, compassionate, and individualized care to every patient, and to be sure that all pet.
Abby has been wanting to get into this field for a long time. Even though she has been with us for less than a year she says that she feels like she is in the right industry. Being a Client Service Representative has made her realize that she has a passion for Ingleside and that she wants to pursue working even more with the animals and grow with Ingleside as a Kennel Assistant and a.
Reviews (37)
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Alexis Brouse
Jun 09, 2022
Ingleside Anima Hospital is AMAZING. Best vet I have ever been to. The front office staff is so hard working. Somehow they can greet you with a friendly hello and smile, while answering the phone, and checking out patients. I don't know how they do it all! The back office staff is always so excited to see my two pups. They manage my hyper dogs very well, gently but firm.

They will sit on the floor with your dog. Truly they treat your dogs like one of their own. One of my pups actually likes coming to the vet to see the technicians for her blood draws! Never have I had any of my dogs pull me into the vet. Dr. Sciacca has been our main vet and again, she is amazing. She is so smart, kind, and explains everything in a way I can understand.

I have never felt rushed in our appointments. Last thing, they ALWAYS call when they say they will. If Dr. Sciacca is not available for whatever reason, another vet will call to follow up with you. The teamwork is extraordinary.
Aryiel Roberts
Apr 26, 2022
Dr. Klein is amazing! She and the rest of the staff were so patient and gentle with my unruly/angry kitty who does NOT enjoy the Vet's office. Thank you for taking care of my babies!
Brijesh P.
Apr 25, 2022
DO NOT BOARD YOUR PET THERE! Absolute worst place to board your pet my pet had a clean bill of health from them on March 11th. Placed my dog for placement on my April 15 three days after she was in there I get a phone call that my dog fell from the kennel 36 hours after picking her up the dog is DEAD and Dr. Kevorkian/ Serbin doesn't even want to take any responsibility he should be utterly ashamed he's trying to say she had liver failure and kidney failure she was doing perfectly fine when she walked in there when we picked her up she couldn't even stand up she didn't eat drink bark or do anything for the next 36 hours and once again she's gone Ingelside claims that she was able to open the cage/kennel herself and escape what a bogus story they don't even have an incident report or not even required to fill out incident reports this one is going to court. I've already contacted the media.

I will see Dr. Kevorkian/ Serbin in court! oh and not to mention they sent us home with a $1300.00 plus bill that day. What an utterly disgraceful place to do business with, they are absolutely heartless even Kimberly Davis herself!
Muffy B.
Apr 13, 2022
I've brought all my pets to Dr. Serbin's facility since 2002, and wouldn't go anywhere else. I highly recommend their thoroughness and well-thought out treatment plans.
Glenn B.
Mar 30, 2022
We went to this vet for many years and found them to be generally good in treatment but super expensive at every turn. Whenever we had an emergency with a pet and needed immediate help, we were always met with an initial indication that they were overbooked and couldn't get us in at all despite being long time customers. What good is having a regular vet if they cannot see you when one is upset about a pets condition and a vet is needed most?
Ameri Trans
Feb 26, 2022
This place was fantastic w my office pet. I will also be bringing our tortoise here. They are not expensive either. They work w your budget
Mary A. N.
Feb 21, 2022
Took my Sheltie to Ingleside for Grooming. Called to ask if a replacement for previous Groomer. Office Manager told me. The two groomer 's I have done many Sheltie having the know how. Our price have gone up a bit. Can I make a appointment. Explained to the Groomer how I wanted my dog groomed. When I went to pick him up his coat was shiny and fluffy. Asked to cut the hind legs short and trim the front and back.do a all around trim.

The only thing that was accomplished was a bath. $ 85.00 charge. Called Office Manager said take pictures and email them to me. Most Groomers would have said bring the dog back. Not this place. Greedy money hungry business. Should have paid with a debit card, paid cash. The Office Manager said you need not bring your dog back.
Terri Trevino
Feb 20, 2022
Everyone here is awesome! Brought our pregnant bully here for a check up and we received excellent treatment. This is our new vet for her from now on :
Jamie O.
Feb 11, 2022
I recently had an issue with my 16 yr old chihuahua. Out of nowhere she rapidly started going downhill and we thought it might have been her time but we were blessed to have Dr. Sciacca oversee her care. She was so thorough with her and checked in to give me updates on bloodwork or findings so that we could navigate our next decisions. After several days, our senior pup started to get better and has made an almost full recovery. I truly feel that if I had gone anywhere else than Ingleside, my litte girl might not be here.
Julia Cyr
Feb 06, 2022
I've taken my dog Samson to this practice for about 7 years. We have always had exceptional service with Dr. Serbine and more recently with Dr. Sciacca who's absolutely incredible. The vet techs are also amazing- Adriana specifically has a magic touch with my rowdy boy and is just so sweet and understanding. The office is clean, front desk is welcoming. All providers have been very cost conscientious and very transparent. I'm so grateful for their care!
Sara B.
Jan 29, 2022
I would highly rate the doctors and staff at Ingleside animal hospital. I had to put my cat named Friend down due to old age and the receptionist Cheryl was there to comfort me and help me through this difficult time. My husband interacted with doctor Jordan because I couldn't be in the room to watch her life end. He was blown away with the way they consulted with him about the condition of her illness. I can't say enough about the hospital.
Zak Muzeam
Jan 28, 2022
The staff and Veterinarian were kind and compassionate. I liked everything from plenty of seating in lobby and rooms, open space everywhere and ease of parking including location. I went to Scottsdale Veterinary Clinic and was very unhappy. Also, Ingleside Animal Hospital are reasonable with their cost. A real winner especially with Euthanasia. They didn't try to make a bunch of money on our dying fur baby. Ingleside Animal Hospital made it all way easier in a very hard time.
Paula V.
Jan 26, 2022
Very caring and attentive staff. The doctor takes time to listen to concerns about our pets and explains his recommendations in detail. We've taken a feral cat that we are adopting and a very high strung large dog, and both have received exemplary care. Other vets don't want difficult animals. the staff at Ingleside embraces them.
Marilu Tannehill
Jan 21, 2022
Amazing staff and quality service. As a new customer, I was not sure if I would be able to take my dog as soon as I wanted. I made an appointment on a Monday and my dog was seen on Tuesday! Thank you for the wonderful service. I will take my 2 dogs to this facility from now on.
Brittiany Needham
Jan 14, 2022
My doggie is very shy and can be a talker. They did amazing with her. Was able to check her out quick and easy with no need for a mussel. Which I normally put on her cause like I mentioned she's shy and hasn't bit anyone but I don't like runing the chances either. They were about to assess her with little to no growls. They didn't try and shove all sorts of tests at me.

Even told me she looks great and we can do test if I wanted to but they see no issue at the moment that needs one. Which is amazing. They handled her with love and care. Will definitely be coming back and referring to anyone that's looking for a honest vets office.
Micah Coleman
Dec 31, 2021
I don't post negative about businesses as I just don't return. But you need to be aware of this clinic. STAY AWAY! Took my son's dog to the vet for a nail clipping ($20). Walked out paying $192.35. We told the staff that my son's dog didn't like women in general because she had a troubled past. We adopted her. They brought out a male to take my son's dog back and you could see she was scared. 10mn later we have a tech coming out to tell us that while clipping the nails the dog got "skittish" and ripped her dew claw out.

Now I'm being charged for the vet looking at the dog and all the prescriptions. I then called back because they couldn't print me off an invoice at the office so I had to look at my email when I got home. I called to dispute the $65 vet visit because the dog was in there care. I was told by the CONDESCEDNDING lady that I was lucky they only charged me for a Level 1 nail clipping because my dog was misbehaving and should have been charged a Level 3 which would have been more.

Let's also not forget my 13yr son was with me crying and NOT ONE SINGLE PERSON asked if he was ok. It's all about the money with this clinic and nothing else. No customer service, no sympathy and obviously no common sense on clipping nails on animals. You couldn't pay me to bring any animal back to this clinic. Do your research and ask people in the Arcadia area about this place because I'm just now learning I should have done my research.
Jane Ducomb
Dec 28, 2021
We have used Engleside Animal Hospital for several years. They are really excellent-totally animal focused, which I appreciate, and very gentle and caring with both animal clients and their owners. Very highly recommended.
Kara G.
Dec 18, 2021
They take great care of our aging dog! Dr. Sciacca gives us great advice and always calls to check on us whenever we have an issue - we really appreciate the follow up! I really feel that she cares for our dog and his well-being. Thank you!
Barclay Schraff
Dec 16, 2021
We've taken our dogs to Ingleside for more than 10 years and have always had a positive experience. The doctors, techs and office team are responsive and caring.
Bee Blankenship
Dec 15, 2021
What caring and professional people at this animal hospital. They made the euthanasia less difficult! I truly the Doctor did the best possible for my fur-baby.
Kaitlin Hansen
Dec 03, 2021
Ingleside is an absolutely wonderful hospital! Everyone is very friendly and caring. I've brought my two cats here. One of which is a rescue kitten who is extremely underweight. They helped us find out what is wrong with him so that we can work on getting him healthy. The vet called us back after a few days to see how he was doing. Everyone at the front desk always asks about him by name (Purrito). You can tell that everyone working there really cares about animals and wants to make sure yours are as happy and healthy as theirs.
Susan P.
Nov 06, 2021
As a longtime pet owner finding Ingleside Animal Hospital has been a huge gift to my pet and my family. Dr. Serbin is compassionate and incredibly knowledgeable. The entire staff is wonderful, very kind and attentive to my pet. The facility is clean with modern equipment providing the best treatment available for my four legged baby. The Best!
Katharina
Oct 25, 2021
Kind, open, and honest. Very welcoming staff and reasonable prices. Ruthie says "Thank You"
Allison C.
Oct 19, 2021
Have been bringing our two dogs here for the last two years. I am continually impressed with the knowledge, thoroughness and kindness of the staff - from the front desk to the technicians to the veterinarians!
Gabriel W.
Oct 17, 2021
We recently took our two cats in on separate occasions and each time received fantastic service. We worked with Dr. Sciacca on both occasions, who is simply excellent. Very thorough and professional and you could tell she cares about all the pets she deals with. She presented us with all options yet didn't pressure us into simply spending the most money.

She took the time to explain everything to us and explore any questions we might have. We also received excellent service from our vet tech Kirsten. Overall, both we and our cats were very pleased with Ingleside Animal Hospital!
Armando G.
Oct 14, 2021
It's an okay hospital/vet if you need an appointment soon. The service itself isn't that great some staff are friendly others are not. The first vet I had was not personable, I shared with him it was my first dog and I had to force Information out. The whole point of the appointment was to get an evaluation. Instead they go about naming everything they recommend and try to sell you on medication vaccines, etc. They give a price on the neutering and then when you pick up your dog your paying $60-160 on top of what they quoted you. Definitely a money driven vet.
Leslie H.
Sep 30, 2021
Fabulous Drs and staff. Was looking for a new veteranary practice for my cat. I have never had a better and more thorough 1st visit. Dr S was fantastic and I'm sticking with them for the long haul. Talked about my cat having trouble with itchy/allergy ears and they found an undiagnosed ear infection that they nipped in the bud. Your pet will receive outstanding care and attention here!
Frank Pecora
Sep 25, 2021
Very nice facility with friendly and caring staff. Like any medical office, sometimes the wait is impacted by the vet being involved in a procedure that takes longer than expected. Lobby is now open (mask required) in addition to the curbside waiting started for COVID protocols.
Kale & Alyssa Greiner
Sep 15, 2021
The front staff were helpful for being the last appointment of the night. The vet technician was outstanding and very helpful throughout the entire process. Finally the Vet was thorough and accommodating to express her expertise.
Jacqueline T.
Aug 16, 2021
Very professional staff. Easy to call and get an appointment. Front office staff were so helpful and made me feel very welcome. Dr Klein was lovely. She listened and was very kind and helpful as was the technician. So glad to have found this wonderful clinic. Has grooming and boarding all under one roof.
NoniShaney Cavaliere
Aug 10, 2021
So far the best vet I've dealt with in the valley. Dr. Klein was amazing. Explain everything in under stable terms, very careful when handling my dog. The office staff is very nice as well. Definitely staying with vet now.
C. G.
Jul 24, 2021
I have been taking my pup here for almost 10 years and I highly recommended it. The Drs here are so attentive and brilliant. The staff is wonderful, knowledgeable and friendly. They never make me feel bananas for being an obsessive dog parent and always set my mind at ease.
M. & Apos Ssa M.
Jun 30, 2021
I took my baby girl, penny, here one time. sadly, it was her last last time seeing a vet. i was told she had cancer, and that it was really bad. the dr walked me through all options, and was very honest with me. she ended up giving me recommendations for some at home services for my baby girl. add you can imagine, this was the hardest moment of my life. the staff here literally sent me a card saying how sorry they were for me, and everyone signed it! they also donated in my baby's name. i cant begin to describe how much these gestures meant to me. this is the only vet i will ever trust for any of fur babies in the future.
Tanya Martinez
Jun 21, 2021
My first time here. Not only was this my first time here but I'm new to AZ. I recently adopted a pitbull terrier from Maricopa shelter June 27th. On July 2nd I took him to another animal clinic closer to my home (camelback) spent 500$ for a piece of stick to be removed from my pets ear (that the pound overlooked) and they sent us home w some scripts.

By the 4th my dog was not doing well at all. Had to rush him to blue pearl emergency animal hospital. 1500$ later more medicine and we are pending two test. Possible distemper and or valley fever. Definite pneumonia, fungal and bacterial infections. After calling 7! Yes 7 other vets to get my pup seen for a follow Ingleside was able to get me in the following day (today).

Upon my arrival the grounds are beautiful, clean and building well kept. The staff were extremely friendly and kind. On top of being extra cautious because we are waiting for my babies distemper results. Staff wore their PPE made sure my dog was carried in and from a private entrance and exit. Taken directly back to a room. Where I noticed them clean their stethoscopes repeatedly even decontaminating their shoes when leaving our exam room.

I arrived with so many concerns and questions. But I left with answers to all my questions and a really positive feeling. This animal hospital is well over 30mins from me but after our visit today. There's no doubt this will be our furbabies dr office. DR SCIACCA AND STAFF, THANK YOU ALL SO MUCH! I'm hoping when we speak to eachother Friday it will be positive news. (That's out of ur control tho pending my babies results)
Samantha E.
Aug 03, 2020
Ingleside really has it down pat for taking care of our animals during COVID. My dog needed to get a couple vaccines, yearly check up and an ear checkup and the vet tech, front desk and the Dr made everything so simple. Received a text the morning of.called when we got there.gave info over the phone.tech came to get my pup from the car.dr called me with an update and any recommendations.then out the tech and Thea came where I could pay there or over the phone.

I really appreciate them getting her in last minute and also the precautions they are taking with COVID. We moved to South Mountain, but will continue to take our dogs here with the excellent service.
Ric L.
Dec 12, 2019
I recently rescued a beautiful little dog who needed some special attention and the only Veterinarian I would trust with my little lady is Dr Brian Serbin. His professional standards are exceptional. His compassion goes beyond all means to ensure the upmost care of all his little patience. Dr Serbin's staff is equally as professional. Each tech is professionally qualified to handle not just the animals but the humans as well.

From the moment you step into Ingleside Animal Hospital you can feel the compassion with a warm welcome. Christina, who has been with Dr Serbin for several years to the young techs like Amber, Marci and Eduardo who are A M A Z I N G human beings Plus ALL the others who make this place one of the top Veterinarians in the Phoenix area. There's no doubt that Ingleside Animal Hospital is the best place to find comfort when seeking complete animal care with the upmost professional service. Dodgy Dad, Mr J.R. Lopez
Emily B.
Aug 07, 2019
This veterinary clinic is owned by a professional that is not competent to run a business. He took over 10 business days to return my phone call regarding an oversight on their end. was warned by friends not to use their services but I hadn't had many issues (since most of my experiences were nail clippings, grooming, etc.) until they failed to perform a procedure on a my dog during a routine surgery and wanted to charge me over $1000 to follow thru with the it. I've since moved to Scottsdale Veterinary Clinic who actually provides a fair and reasonable practice and the vets have excellent bedside and they estimated the procedure to cost around $620. Not to mention, Ingleside overcharges over 20% for their services rendered. Don't say I didn't warn you! Below is their BBB rating. C.