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We, at Kim's Suds 'n' Shears Pet Resort and Day Spa, aim to supply your dog with the safest, most loving care possible. We understand that each dog has its own personal personality, preferences and requirements. We do our finest to handle each dog like our own, making their grooming, daycare or boarding experience a positive one. Kim's Suds 'n' Shears is run and run by Kim Good.
Reviews (9)
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Kayla
May 08, 2022
Haven't used her service but, wow pretty rude about trying to set up an appointment. Maybe just be nice and explain that you're appointment only instead of saying you're commission based and " after making money she zooms out of there"
Melissa Kurtz
Jan 27, 2022
Brenda did a good job on my elderly fur baby. Good price for a nail trim and was able to take me as a walkin.
Shellie Gordon
Oct 11, 2021
I called to see if there was a possible appointment available the next day which was a Saturday. The woman on the other end stated that she didn't have anything available but she also did not offer to schedule for another day. She seemed a bit rude or bothered to me as well. I work for a major mortgage company and we pride ourselves on exceptional customer service. I would have to say that particular interaction would be the reason why I would not want to have my dog groomed there.
Kenneth Heberling
Aug 10, 2021
Called to get an appointment to get my dog groomed and had to wait 4 days and bring my dog in on Sunday morning. I got myself out of bed and there only to find out that a male employee had called in siok. The owner was not able to handle dogs by herself. If you can't wash a dog yourself get a new job. A simple call not to come is all it would have taken but she cant even be bothered to do that.
Kathleen Connolly
Jan 07, 2021
I just recently had to leave Michigan, but we had brought our girls Karma and Faith here for a few years. We always saw Shelly for their nail trim and she was Awesome with them!
Chabocko Diggs
Jan 05, 2021
Very professional very loving and patient with my puppy Chloe loves and enjoys going here. she knows when we pull up she's known exactly where she at Kim is very nice and there's an dose exceptional job with my Chloe.
James Thomas
Mar 19, 2020
.Warning. they do not actually wash your dog! They just spray perfume on them. I paid $40 for a shave and wash. When I picked my dog up there were tons of spots that got missed and her butt and other private parts were filthy. The owner was very rude to me when I pointed out the missing spots and asked her why her private areas were not clean.
Nick The Boss
Dec 03, 2019
Good doctor so I won't give them one star but the wait time is absolutely outrageous I had an appointment at 5:45 it is now 6:50 and I've been sitting like pond water if you have any sort of schedule or plans schedule a different time this is definitely a 3 hour process to get a simple vaccine. Update: my dog has finally got a vaccine now I've been waiting as of right now 35 min to get a bill there are around 6-7 staff here and around 2 other customers here I don't get the wait
Joanna Karner
Mar 21, 2019
The staff here does such a wonderful job with my fur babies. They are more reasonably priced than most other places too! Kim is a sweetheart and I am so glad we found her business!