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Hello and welcome to Le Chien Fortune Dog Grooming Spa & Boutique! We are here to provide you and your canine companion with professional grooming and spa treatment in a safe, clean, enjoyable, resort-like atmosphere. Le Chien Fortune is dedicated to the well-being of your pet and prides itself in the ability to provide such services to do so.
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The founder and groomer of Le Chien Fortune is Nelson Mak. He has received his credentials from Penn Foster Grooming School and was previously a Grooming Manager at Petco. Nelson is known throughout the grooming industry to be caring, warm, and willing to take the time to listen. He will answer any questions the owner may have.
You will find that our prices are not the highest and they are not the lowest, but what we feel is necessary to hire the best employees and have the most up to date facilites. You might find someone cheaper but you will not find anyone better. Don't you want the best for your dog? Please call or email for price.
Please feel free to contact us if you have any question, testimonials, and schedule a Grooming Spa Appointment. I will return your email to confirm the appointment. If you see this logo on my window that means that you have arrive.
Reviews (23)
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Rachel S.
Mar 06, 2022
Highly recommend. We started going to Le Chien Fortune almost a year ago and they're now our go-to. Our Shih-tzu always leaves looking and smelling great. Very dependable!
Jussara Poltronieri Wargo
Feb 15, 2022
Nelson did a beautiful job with our Bichon Frise Luna Give it a try, you won't be sorry.
J. L.
Feb 05, 2022
Nelson and his team do a great job with our dog Luna! She comes back from her baths smelling wonderful, nails trimmed, anal glands expressed, and her coat is shiny and soft. The price for the bath package is super reasonable especially compared to places in SF.
Kathleen S.
Aug 30, 2021
My dog loves Nelson and his team. They are extremely patient, gentle, and kind. Although my dog is anxious about baths and being blow-dried, she's comfortable with the caring team. Always a positive experience for both pet and owner. A personal friend highly recommended Le Chien and I'm glad they did.
Zoya H.
Apr 20, 2021
Where do you even start with Nelson and his team! They are so kind, and knowledgeable, and I can tell my puppies were very happy in his care. When I brought them in they were dirty and matted. first time dog owner so I didn't know where to start with grooming but le chien truly knew what to do to make them shine and smell so sweet. Nelson took his time getting every mat out and then showed me which brush would be best since I didn't have the right brush which I was able to buy from him which made it easy for me.

Just overall we got a very warm and positive vibe from Nelson and his salon and my family will be back for grooming again. Pricing was good to for what I paid I got more than I could imagine two happy clean fluffy little snowballs. Thank you again Nelson and team!
Robert A.
Oct 13, 2020
Nelson is great. Friends of mine recommended him and I can see why. He took care of our dog Watson and returned him looking more handsome than ever. He gave me a lot of advice on daily care and brushing. He wants to work with you and build a relationship rather than just run an operation to make money. Thank you Nelson and his family!
Diane T.
Sep 18, 2020
Nelson is really nice and, even though my dog can be a butt, he's very patient. I've been going here for years and I tell all my dog-owner friends about this place.
Josh M.
Aug 10, 2020
Nelson is an excellent groomer and I highly recommend taking any of your furry friends here. Nelson is timely with his reminder texts and gives excellent haircuts to our little Simone. Le Chien is open during COVID and taking full COVID precautions. I would strongly encourage you to support Le Chien during this strenuous time.
Jo R.
Mar 07, 2020
I usually don't like posting negative reviews especially for small businesses. Our 7 year old dog has gone to Nelson every 5-8 weeks over the last 1.5 years. Before that he has had a similar ritual with other groomers ever since he was a 3-month old. Every one has only complemented him for his gentle demeanor and ability to stand still for the longest time (obedience training) Yesterday, he came back home trying to lick between his legs.

We checked and found the wound. As Nelson's store was closed and I am the primary customer, my husband waited for me to return. By the time I returned, the vets' clinic had closed for the day too. I sent the pictures to Nelson to check if a novice had done the grooming. Instead of acknowledging and apologizing, as another individual would do, he turned on the dog.

First that the wound was from licking - our dog doesn't- a difficult spot too. Second, he must have fidgeted which he countered himself by saying that the dog never even cried. Our dog, as I said before, is a gentle soul. Today we took him to the vet - he confirmed that the wound was indeed a grazed cut, he also found a couple of new nicks. We had found one yesterday, which Nelson said could be from scratching.

While our dog does not lick, he does scratch once in a while. These were in a different location - inner side of the leg joint - unscratchable. Nelson had also noticed some scars from older nicks. So it must have happened before. I am now really sorry for not noticing them before. Make what you can of this. I hope your dog is luckier. I am surely not taking our baby back to Le Chien. My biggest annoyance is the lack of remorse and deflection.
M. N.
Oct 17, 2019
Nelson and Rose have the biggest heart. The love and respect they showed when grooming Sugar and to my family on her last day was incredible, thoughtful and so sweet. They are not just groomers, their humanity surpasses all with the love and respect they show to our fur baby! Nelson and Rose you are amazing and will forever be in our hearts.
Michael T.
Sep 11, 2019
Wonderful pace. Knowledgeable staff. Kind staff. Efficient and caring. Know how to handle difficult animals like my chihuahua- mini pinch. Too great care not to harm animal. I plan on returning and would highly recommend this place for grooming.
Amanda W.
Mar 28, 2019
We moved to Millbrae Almost a year ago, and glad to have found this grooming shop! Nelson and his team are friendly, cut's reasonably priced and always does a great job with our baby
Fe Santos
Nov 04, 2018
I told the groomer never to cut the face hair too much and he still did. He never listens. The cut is choppy and uneven. My dog who is so adorable and cute when he checked in came out looking abused and sickly! I cried when I saw my cute little dog. His fur cut received a lot criticisms from family and friends blaming me for his kind of look. Will never come back here. It feels like I've been robbed of my money. They have no aesthetic sense of what's beautiful.
Genevieve P.
Oct 29, 2018
Hes very efficient and gentle, gets them in and out and takes time for extras like teeth ect ect's. They don't feel overcrowded in a cage while waiting and they leave looking like super stars. Thanks Nelson!
Hiue Punk
Oct 28, 2018
Great service, they really love dogs, very professional and friendly
Stephanie C.
Aug 22, 2018
Nelson and crew are fantastic! I've now taken my doggy here three times, and I'm always impressed by Nelson's kindness, efficiency, and excellent work. My dog was a rescue who was likely mistreated at some point, so she can be a bit anxious. It's been touching to see her warm up to Nelson. She generally doesn't like men, so I think he definitely has the magic touch.

I really appreciate his patience and sweetness with her. Also, I find his reminder phone calls helpful as time can fly by and I can easily forget when it's time to take her in. Also, the space/salon is great!
Christine J.
Jun 28, 2017
Love this place. Nelson does a great job and really cares about his clientele.prices very reasonable.highly recommend
Amanda T.
Jul 08, 2016
I have been taking my dog to Le Chien Fortune for over a year now and I couldn't be happier with the service I have received. Nelson and his family are wonderful! My dog comes back in perfect condition every time. I have never been disappointed by the cut or condition of his coat. I highly recommend bringing your dogs to Nelson. He will even give you a friendly reminder call when it's time for a trim. They also have a teeth cleaning service that comes to the shop monthly, which I also recommend. 5 star service all the way! Thanks Nelson!
Frodo B.
Jun 04, 2016
Very good place to take your pet! My Pompug looks fabulous and I even got him a Warriors jersey while there. The owner and his family are very welcoming and patient with your pet. My dog gets very anxious and I was afraid that would be an issue but the owner made us feel at ease and got the job done both professionally and safely. I highly recommend this business.
Julane S.
Mar 27, 2016
I just love Nelson he is such a great person and my dog Tessa likes him also. This is a great place for dogs, Nelson really knows his craft.
Daniel Lee
Feb 04, 2016
Started coming here with our dog Meatball. We're happy with their service. Great family business.
Jewelyn T.
Dec 22, 2015
So I've been holding off on this review for a couple of weeks. What pushed me to write this review was Nelson calling me three times in one week to bring my dog in. which to me is a little pushy. I just moved to the peninsula and was looking for a new groomer for my yorkie. I thought I did good research and narrowed it down to two places. Here and somewhere else.

But Nelson could take my dog in sooner. I picked up my yorkie with a choppy cut between her eyes. It looks like someone unexperienced got a scissors and chop right across. Not very flattering. I wasn't going to say anything and just find another groomer for her next cut. Fast forward to a couple weeks down the road. Nelson calls me three times in one week leaving voicemails that it was time to bring in my dog for another haircut.

I figured that if he didn't hear from me the first time that he would stop calling and wait for me to call back. But he didn't. I got so irritated I ended up blocking his number so I wouldn't get any more calls. I never had a groomer call me to bring my dog in. and call me multiple times. After my negative experience I also notice in the negative reviews that he has a history of choppy cuts. Just be careful. If you do bring your dog in. good luck. I'm now on a hunt for a new groomer in the peninsula. I hate writing negative reviews.
Abby M.
Feb 12, 2014
The first time I brought my dog here, her cut was great. No problems. I brought my dog here a second time--her hair cut was choppy. I brushed it off. I brought her a third time--choppy cut again, and he cut my dogs paw. I'm guessing it wouldn't stop bleeding because he had to put some green gunk on it ( I forget what its called). My mom was pissed he cut her. & it's really upsetting to re-read other people's reviews and see it's not the first time he's cut someone's dog while grooming them. Needless to say, I haven't brought her back since.