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Having a clean home or workplace is important. You don't have time for anything less than exceptional. It's always our goal to provide you with the best cleaning services possible, and that's why we guarantee all the work we do. We're not done until you are 100% satisfied. Let's get an idea of the scope of the job.

We'll work around your schedule to find a time that's convenient to set up your in-person bid. Set it and forget it. You determine the times and frequency that work best for you, and we'll show up at those times, every time.
Services
Additional income was the reason Georgia Bruce began cleaning houses in 1985. She had a friend who was moving out of the area and asked if Georgia would be interested in taking over some clients that she was cleaning for. Georgia started with three houses. In four years she was cleaning two houses every day, with more requests coming in.
We are honored to be in business for the past 30 years. Our team's experience has led us to provide exceptional cleaning and customer services to families and homes in the Tri-Cities area. A lot of companies might say that their team is like a family-for us, that's especially true! The Personal Touch Cleaning has been family owned and operated since its first day, and we would not be in business today without these amazing people.
Don't hire just anyone to clean your home or office space. Trust the experts. Contact The Personal Touch Cleaning today to find out why hundreds of customers in the Tri-Cities have trusted us with their home or office cleaning. Our cleaning professionals have a reputation for excellence in residential & commercial cleaning.
We've been in the cleaning business for a long time-30 years and 2 generations, in fact. We know that when you hire us to clean your home or business, you're trusting us to do the job right in a timely and professional manner.
Reviews (9)
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Marilyn Stottlemyre
Jul 13, 2021
Angelica did an amazing job. She took pride in her work leaving no detail untouched. I look forward to a regular visit from her. I've done business with the Personal Touch for years. They always go above and beyond my expectations. Service: Deep clean
J. Aldous
Jun 07, 2021
I highly recommend The Personal Touch Cleaning service to everyone I can. They have always done such a great job cleaning my home and are very affordable too. I love that I can adjust what I want done and frequency of when I have my home cleaned. The name says it all. they go above and beyond to add their personal touch to their service. You will not be disappointed with their service!
M. Dover
Mar 21, 2021
Excellent company, professional and efficient staff. I was using their service before COVID restrictions and appreciate their social consciousness in shutting down to ensure the safety of the community and their staff. Waiting for them to regroup and begin regular service will be worth it. I highly recommend them to anyone looking for a cleaning service.
Human Resources
Jan 23, 2021
This was my first time using their services or any cleaning services for that matter. I asked what it would cost and was quoted $50 an hour. They failed to mention this means PER EMPLOYEE that they send out. They sent 3 employees and they cleaned for 1.5 hours so I was expecting a $75 bill instead received a $300 bill. I called to get it corrected and was informed that they charge PER PERSON.

Still confused thinking that would make the bill $225 in that case. Apparently they also tacked on an extra 30 mins per employee. They stated this is because they need to, "suit up, get their cleaning equipment and get prepared. This took each person 15 minutes upon arrival and 15 minutes per person after cleaning. Their time ends when they drive away." Surprised they don't charge for the drive time at this point now.

I was never informed of any of these little details that incur extra charges. I do not appreciate being blindsided and find this business practice very unprofessional. I was given a $50 discount for their miscommunication bringing my bill to $250 but I will not be using their services again.
Brandy Good
Jan 01, 2021
The Personal Touch Cleaning Inc. is second to none. Our office is spotless daily. Their customer service is above and beyond! The care and communication we received from them during the COVID-19 pandemic was detailed and thorough. They provided written documents required by our corporate HQ. The care they showed for their own employees and our own was truly special. They focus on all the details in every aspect of their business. I highly recommend them!
Pam Sandberg
Dec 17, 2020
I have been a customer of The Personal Touch for over 30 years. I have rarely had a problem or complaint. When I have contacted them about a concern I got an immediate response and satisfactory resolution. While I have only used their residential services, I would not hesitate to highly recommend them for either your residential or business needs.
Justin Gardner
Dec 16, 2020
We have always had great professional experience from The Personal Touch Cleaning office staff and cleaners that have been in our home. They've always done a thorough job and it is great to come home after a long day of work and have a nice clean house. If your looking for a great cleaning company I highly recommend The Personal Touch Cleaning. They will sweep you off your feet.
Barb Sprinkle
Jan 28, 2019
I have been a customer of Personal Touch Cleaning for almost 3 years now and in all that time, the employees they send out have been great. They all are hard workers, can 'see' what needs to be done and do it professionally. I highly recommend Personal Touch Cleaning. PS - I see one post that is quite unfavorable, but I can tell you that this must be an unfortunately rare case.

I had one incident where one gal didn't do a good job, called and told them so. They thanked me for the info (without it, they wouldn't have known) and I've not seen her since. As for breakage, I've not had any, but the company is insured, so certainly seems that they would do something. There are 2 sides to every story. Anyhow, I still recommend them.
Matt McGee
Jun 25, 2018
We've been using Personal Touch's services for probably 6-7 years now, and have been quite happy (obviously) with their work. I believe the company has gone through a couple periods over the years where they had difficulty recruiting/keeping employees, which seems to be the nature of the business. But they've never missed an appointment and have been flexible when we've needed to skip a week or rearrange our schedule. Anna has been our main cleaning person for several years and we love her.

She's had various partners help out and they've all done good work. My wife is a successful local real estate agent and she's hired Personal Touch on occasions when a home needs a good cleaning before it goes on the market, and they've always done good work. Also, we've never had any issue with billing. Their prices are very fair and they've only raised rates once in all the time we've been with them, which is remarkable. We've referred a couple friends and neighbors, and we get a small discount as part of their referral program.