Pet Bath USA

My dad took my cat here for a summer shave down. She looks soooooo good. She's not choppy at all like some other groomers have left her. This was our first time taking one of our animals here and now is our go to place.

Great visit. I just needed to get a nail trim for my dog. No appointment needed. No waiting once we arrived. Reasonable price as well.

This is for the grooming section only. The Pet Bath section is good! I took my dog in for a grooming appointment, and was very disappointed. First of all, they quoted me 2 to 3 hours, and he was not ready for five and a half hours. Secondly it is more than I've ever spent on another grooming. This includes when he has been groomed by a mobile groomer. Thirdly, the haircut was not done well.

They're uneven spots and they did not do his head or his tail. Lastly, I feel that it was poorly handled and poorly communicated. At this point, this is not recommended for grooming services.

NEVER AGAIN! It's not a fancy place, but did well enough for awhile. THEN I picked up my dog one day with a wrinkled, watery eye. I asked what was going on. The groomer and OWNER both swore it was a cataract. REALLY? Clear and wrinkled and watery? Long story short - groomer had snipped his eye, it ulcerated and got infected, months of sleepless nights putting drops in every few hours plus I had to take him to work.

We saved the eye, but it's so scarred my pup only has partial sight, can't make tears, needs drops for life for moisture, and it frequently re-infects. Going on 2 years now! OWNER NEVER TOOK RESPONSIBILITY, this was MISERABLE for my pup and I, and has cost me THOUSANDS of dollars in medical care!

Been to a few different groomers bed bath is by far the best. I have a English Chocolate Lab with a thick undercoat. They always brush her out really good.

Please don't entrust your dogs to the male groomer! On several occasions while I have been using the self grooming services I have heard him being gruff and impatient with little dogs. The dogs cry and yelp and he is short tempered. I'd NEVER take my dogs here and entrust them to their care. Be warned.

Sharon and Rose were AMAZING. It was my dogs first time going to the groomers since I rescued him. They took great care of him even though he was not the easiest and and calmest to work with but was in much need of good grooming. Sharon and Rose are patient and kinda. Thank you for giving my boy a chance and also great value compared to other groomers in the area.

Pet Bath USA's line on their website says "we love your pet" which couldn't be further from the truth. They love your wallet. The customer service they provide shows a lack of integrity from the owner of this business. If you truly care for your pets do not give them your business, and take your pets elsewhere.

It's a simple yet BEAUTIFUL pet grooming location with SELF SERVICE PET GROOMING STATIONS! Not just that, these metal bath basins are at waist level so you don't have to strain and hurt your back. The price is more than fair, and the owner is a lovely and knowledgeable lady! While I was in there washing my dog, I noticed all the clients that came in and out to pick up their dogs post-grooming and they couldn't stop ranting about how much they love this place.

The only complaint I would have are the towels. They need to be a little more thicker and/or bigger than a standard size hand towel. Other than that, I love this place and they have a loyal customer for sure!

I came to Pet Bath USA after Sharon's daughter, Kim, closed her grooming shop in Upland in late June, 2018. Sharon, the owner, is a very nice and attentive woman. My dogs received the same outstanding and exceptional grooming as they did at Kim's shop. In fact, after I left Pet Bath USA and was walking back to my SUV, a middle-aged couple commented on how beautifully groomed my dogs looked.