Pet Zone

They have a great selection. But they are not upfront regarding any guarantees about fish. I bought a blue eyed bushynose pleco along with some other fish. The pleco died in less than two days and the store would not replace or give me store credit for the fish. When I called, the man working told me the fish are only guaranteed for 24 hours. I did not see this policy posted anywhere in the store or on the receipt.

Their website only addresses a policy on shipped fish but I didn't find any information regarding live fish purchased in the store. They need to be more upfront with customers.

Great freshwater fish store. They carry all types including monster fish like arowana. The couple who owns the store are super friendly specially the Mama. Papa a little bit grumpy but that's no issue as long as the fish are healthy. Parking is just a little bit tough.

Clean fish tanks, healthy fish, and very good selection. I could tell it was a good spot the second I looked at how clean the tanks were. Good stock on aquarium equipment as well!

This place already has my business for life. I've ordered hundreds of live fish online from every of the top retailers, and while some are still very good, this place stands. I've had had HORRIBLE lucky finding a good-sized, good priced iridescent shark and have had 6 arrive at my house from other places with ich, diseases, fungus, and although I am a hell of a fish doctor I have only had one live.

I got two two PRIMO specimens from Pet Zone today that I cannot be happier about. They shipped next day, not delay. I also got two narrow leaf Java Fern which I haven't seen in other stores and where in absolute in impeccable condition. You guys rock. -MM

Nice and knowledgeable. Always ask before buying: is this fish going to get along with that fish? Is this fish medication safe for snails? What temperature this fish needs? In the past I had good experiences here. Most unfortunately, last week I got a batch of 6 fish (2 guppies and 4 neon tetras) that all died within 5 days and also infected and killed some of my healthy fish that I had for almost a year! I was too upset to tell them about it. Even when I made sure to ask the seller how long they had the fish, I was told fish were healthy and I trusted their word.

They post a fish online for $24.99 when I asked they gave me a different price so I show them their own post they get mad. They make up their own price as they go along and the husband and wife gave me totally different price on the same fish that cost online. This place is over price so I end up buying a couple fish down the block (Topical Fish Stop) the place to buy best quality fish.

Bad experience on so many levels 1. Allowed me to place online order for fish not in stock without informing that being the case 2. No response to support email (sent over a month ago now) 3. Shipped partial order only but charged full amount 4. After calling their number, they offered to refund but never did. Ended up disputing with my credit card company. Stay away. I highly recommend Wetspot Tropical Fish instead. Superb experience with them every time. Petzone lost my business after the first transaction.

The guy that sits at the register is an idiot doesn't know a thing about fish. My daughter asked him about breeding and his answer is "I dont know you have to look it up."

I ordered a Flowerhorn (who shall be referred to as Mr. Wonderful from now on) and had it shipped to my home in Gulfport, MS. Mr. Wonderful shipped exactly when the shipping policy stated that he would. I received emails from Pet Zone when I placed the order and when Mr. Wonderful actually left the store along with the tracking number. Finally, when I received Mr.

Wonderful he was packaged well (quadruple bagged with a heater pack in a small cooler) and in perfect condition. Mr. Wonderful is definitely the exact same fish that was advertised/photographed on the website. Pet Zone's photographs accurately depicted the size and color of Mr. Wonderful. Often, ordering livestock online can be a nerve-racking experience fraught with uncertainty.

This was such an easy, flawless, and pleasant transaction. Without reservation I will order from Pet Zone again in the future and I recommend that everyone else give them try. If your experience is anywhere close to mine you will not be disappointed. Thanks Pet Zone and keep up the good work!

Purchased online for 2 True Giant Gourami, received fish in 24 hours, super healthy. Mr. Ma is extremely helpful, thank you very much.