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Petcetera Animal Clinic - Carol Hagen We, at Petcetera Animal Clinic, aim to treat your pet as we would treat our own animals and to establish a lifelong doctor-patient relationship. We emphasize preventative medicine to be proactive with your pet's health. By using updated technology, we educate our clients on the newest treatments, procedures, and products. Meet our team of compassionate doctors, technicians, & receptionists that help care for your pet. We offer many updated services & treatments to help care for your pet throughout their life.
Services
Dr. Carol Hagen then purchased the clinic and changed its name to Petcetera Animal Clinic. Dr. Hagen graduated from Kansas State University in 1987. In November of 1999, Dr. Rod Gigstad moved over to Petcetera Animal Clinic from Kindness Animal Hospital where he had been employed since graduating from Kansas State University in 1985.
A healthy rewarding life is achieved through compassionate and thorough care of your pet, acquiring updated technology, learning about new procedures and commercial products, stressing preventative medicine, communicating and educating you about health concerns and proper care. In order to complete our mission, we believe strong relationships with our patients, our clients, and other professionals are essential. We are committed to your pet's well being, and with your help we will be able to give him/her a long and happy life.
We also work with the Red River Animal Emergency Hospital and Referral Center in Fargo that offers 24 hour care. Petcetera Animal Clinic shares emergency calls with Kindness Animal Hospital (Grand Forks), Grand Valley Animal Hospital (Grand Forks), and Peterson Veterinary Clinic (East Grand Forks).
Our pharmacy has numerous medications available and a wide selection of prescription diet foods. We can also have medications compounded to increase palatability and ease of administration. Our laboratory allows us to perform several in-house tests including CBCs, blood chemistries, and SNAP tests.
Reviews (28)
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Roxie Kallroos
Jun 19, 2022
They always seem to be able to fit us in last minute which is helpful for my dog who is frequently sick and difficult to know when he'll need appointments. They were pretty friendly and my dog was comfortable around the staff right away.
Ashley Roth
Apr 19, 2022
Highly Recommend I can't say enough good things about this clinic. I had to relocate to Hawaii very quickly, and unfortunately had to leave my cat Parker behind with a friend until he met Hawaii's requirements for import. The clinic was aware of my situation, and knowledgeable on the import process with included a FAVN test & health certificate, they were communicative and always called/emailed me back in a timely manner, and even though I was thousands of miles away the vet always made sure I was informed on the next steps & just made me feel involved & at ease. Very friendly & professional staff.
Jenna Mickelson
Apr 13, 2022
Love this clinic and staff. Great with the animals and very thorough. Love that they call you back a few days after an issue to check to see that your pet is doing as expected. First class.
Emily Dallman
Mar 24, 2022
Friendly, and always there to listen and help with any little issue. The Vets and techs are kind and caring and due a great job of dealing with our dogs. Highly recommend, no better place in this area to go. Three dogs in and we are going nowhere. Thank you to the Staff for always being there.
Nikki Engelman
Mar 23, 2022
The staff & veterinarians at Petcetra are amazing! I have one dog with major allergies, who needs to be seen often & they always fit us in. Dr. Lord has been a lifesaver for us! Recently, my senior dog hurt herself & I needed to get her seen asap. Petcetra fit us in & were very kind (as always, but extra kind knowing I was struggling)! They spent all the time we needed to be thorough. Dr. Pearson explained everything to me in layman's terms, answered my questions, everything! I truly cannot express how thankful we are to have such a great team in GF!
Cosmo Kramer
Mar 05, 2022
This place is great! The staff is so friendly and pleasant to deal with and do such an amazing job with my fur child, it's a pleasure to bring my dog here (not for him though, he hates the vet lol). I highly recommend this place!
Christie Krewson
Feb 21, 2022
Very compassionate and caring. Took really good care of my puppy when he was getting neutered. They kept me informed of how he was doing on the day of surgery and followed up the next day. Would definitely recommend.
Jordan Goulet
Jan 23, 2022
My fur child needed a new vet, and I decided that petcetra was a place to try! The provider and the techs, AND front desk specialists were AMAZING! When my dog needed dental surgery, they were very communicative to me while she was there: very great clinic! Little on spend side, but it's worth the price for the care my dog receives Thank you Everyone at PetCetera
Nick Gonzales
Dec 07, 2021
All around great experience with Petcetera. We recently switched our vet to them after an after hour emergency call for our beagle. They rushed in and took care of him. We had to bring our beagle back because of another flare up and we then had to have surgery to get him all fixed up. I'm timid about surgeries and with Petcetera I felt very comfortable. A definite recommend. Staff is awesome and seem to really bring the environment up. Thank you again Petcetera team!
Kristi Magnuson
Nov 24, 2021
I remember about twenty years ago my dads dog Princes, one day just he just feel I'll. Don't remember all that was wrong, but Dr Gigsted I could be wrong on the name, but the oldest male doctor there. He donated blood from his own dog to save my dads dogs life! It gave Princes the strength to heal, and have many more years of happiness. They let me back to visit him half hour before I had to go to work every day.

This place is we're I always brought all my, and my families pets for about 35 years now! I have so much trust in them. They truly care about your fur babies. One this I wish is they would except care credit maybe some day that will change. Not excepting It had made me have to go elsewhere. I don't want to go elsewhere because I trust Petcetera, and they treat my pets like they were there own. Princes has been gone for sometime but that doctor gave him a chance to live many more years.

The first four pictures are Princes! The rest are all our families fur babies that go to Petcetera! The buff at Charles spaniel has to be seen this morning right away I hope. His nail got caught up in his collet and broke his nail It's hurting him bad so I'm not sure what they'll have to do. Need to get it fixed so he can get back on his walks! So thanks Petcetera for all you have done for all our pets! God bless you all!
Zachary Holseth
Nov 13, 2021
They were really great with our new pup, and made scheduling the next visit easy.
Mike Sandry
Nov 07, 2021
I've had 2 experiences in the last week with both my dogs. The compassion and care was outstanding in the care for both pets. From the faces that greet you when you enter the building to the staff in back taking care of my pets, the care was great.
Michael Nelson
Nov 07, 2021
They performed a formed a spade procedure on my Old English bulldog bulldog on time professional took good care of her.
Brenda Stallman
Oct 28, 2021
We received immediate attention and the best care for our dog. Outstanding veterinary services!
Ham Burger
Oct 28, 2021
I have been using this vet place for over a year. The staff and doctors are very friendly and understanding. This place was very clean. The prices were are reasonable and they worked with me to ensure prices weren't outrageous. I would recommend this place to a friend.
Diane Wing Riske
Oct 15, 2021
Always happy with my visits to Petcetera. Everyone is very nice and welcoming, they've taken great care of my pets.
Sandy Shippy Davis
Sep 13, 2021
The staff and medical professionals are always courteous and try to accommodate all of our animals needs. We love our vet and highly recommend Petcetera Animal Clinic.
Nicole Blair
Aug 31, 2021
Dr. Flaagan is wonderful! Engages with the animals and is so sweet and caring. I won't bring my fur-babies to anyone else! I love that Petcetera follows up after appointments to check on the animals. A truly caring and dedicated staff.
Nick Cichy
Jul 22, 2021
Friendly knowledgeable staff very helpful! Coco is always happy to go to Petcetera
Steve Crandall
Jun 24, 2021
Great service! Passing through from AZ and our cat wasn't feeling well. Staff set us up with an appointment and did a very thorough job of checking her over and recommending treatment. Very much appreciate them squeezing us in and for taking such good care of our pet! Very professional and accommodating!
Beth Roppe
Apr 25, 2021
Huge shout out to Petcetera and Dr Gigstead! Great emergency care on a beautiful Saturday morning for our dog Manny! Compassionate and treated him wonderful!
Ashley Kostel
Apr 22, 2021
We love Petcetera! Dr. Pearson and staff have always been wonderful to work with. We always appreciate the check-up calls post visit, as well. Thanks for taking great care of our doggos!
Danene Coronado Nosbusch
Mar 11, 2021
Great place to take your animals! They are kind, compassionate and provide top notch care for your pets. I've been taking my pets there for over 15 years Thank you Heidi for awesome customer service!
Rachel B.
Oct 19, 2016
I bring my lab here. The service here is excellent, I am always happy with how friendly the vets, vet techs, and front-desk employees are. Once, my dog ate an entire bag of bread (including a lot of plastic) and I called and asked if I should be worried. They gave me detailed instructions and advice over the phone (for free) without me even having to come in! My only complaint is that theyre pretty expensive, even for a vet clinic. But the knowledge and service offered is worth the price in my opinion.
Megan R.
Jul 03, 2016
We took our retired MWD there back in Nov of 2015 bc he had a hole in his cheek. Which they shaved and cleaned and gave us some spray. They told us to spray it 3 times a day until fully healed. We did. Two days after it healed and we stopped the spray it burst back open. We called and they said to use the spray again. Two weeks later he had a seizure.

I called and they told me its normal for a dog with his type of trauma (he was involved in an incident overseas while working) to not bring him in unless he has another one. My husband went to check on him at lunch the very next day and he had passed away. Turns out he had an abscessed tooth. Had they done blood test the first visit maybe he would still be with us.
Heather H.
Apr 01, 2016
Not very happy with the care given to my cat. They did blood work for which we paid handsomely, blood tests were explained and some hypothesis, but nothing definitive. I don't mind the path least resistive to rule out but when you call for a follow up to say your pet is not getting better and get no call back not a good customer service!
Patrick S.
Sep 15, 2014
I take my chiweenie here and they are just amazing. The vet assistants are super sweet with my dog, the receptionists are friendly, and the vets themselves are extremely nice and caring. I had my dog spayed here about two weeks ago and they called me immediately afterwords and put my mind at ease. Wouldn't go anywhere else.
Amber H.
Jul 14, 2014
This clinic is rude, expensive and has put two of our dogs through misery for over a month. They were both in emergency situations so we had to back since we thought it beat since our files were there. Biggest mistake we've made. They have solved nothing we are going to another vet today like we were going to before this whole mess. DO NOT BEING YOUR ANIMALS HERE!