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The Pet's Pal Inn is a client focused boarding kennel. We are committed to providing quality pet care in a spacious and safe environment along with excellent client service. We invite you to schedule an appointment to tour our climate controlled facility. Dog grooming refers to both the hygienic care & cleaning of a dog, as well as a process by which a dog's physical appearance is enhanced. We at The Pet's Pal Inn take time and care to ensure your pet gets the best possible service under the most friendliest & tranquil environment.
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Improve the appearance of your pet and your environment with the FURminator shed-less treatment. The secret to the FURminator treatment is a patented tool designed to stop the shedding where it begins in the undercoat of your pet. This revolutionary grooming device utilizes a unique blade that removes loose hair while leaving your pet with a shiny and healthy coat.
Take the tour by simply watching the slide show below. If you would like a personal tour, one of our staff would be happy to show you our facilities. We are always open for inspection during regular office hours.
Reviews (23)
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Ash Graham
May 31, 2022
Love the atmosphere and quality of treatment the animals are given. Love The Pet's Pal Inn
Jackie Novotny
May 28, 2022
Awesome place! My pups love seeing their people friends and dog friends when they visit!
Jeanette Millinor
Apr 15, 2022
Always had good service for my puppy but the last couple of times they evidently have someone new doing the grooming because it's been terrible. Even had one of the employees told us to give our 15 lb puppy a sedative. If you know how to do your job that's not necessary. My puppy never hurt anyone and when taken there before never had a problem. So they must have someone else doing grooming. Will not be taking our puppy back there again.
Sam Wood
Dec 16, 2021
They take the best care of our dogs and our dogs love them! We do boarding and have been going there for 15 years. We now do daycare with our newest pups and they get so excited once we make the turn into the lot. The staff couldn't be friendlier.
Monica
Oct 31, 2021
Mi fur baby suffers a bit from anxiety, which always gave me a hard time to find a groomer. As well as having a hard time trusting him with anybody as he can get very nervous and upset. But ever since I found pet pals inn, I have found the perfect place. The groomers are very patient and kind, never giving up on him. He always comes out bath and trimmed very well! I never have an issue. My fur baby is getting use to them little by little. Over all, the service is amazing!
Kim Bailey
Oct 17, 2021
Absolutely Amazing! These folks treat your fir babies like family! My dog begs to go! They post tons of pics everyday so you can see the kids having the time of there life. Awesome staff! Thank you so much for loving my girl.
Jeffery Tripp
Mar 22, 2021
My dog Lucy LOVES this place! She goes to day care about 1x a week. When she comes home she's thoroughly tired from playing. We've kept her here overnight a couple of times and she did great. Staff is very friendly and listens to what you have to say. The groomer is great and very reasonable. Very satisfied with Pets Pall Inn.
Erica Monin
Dec 01, 2020
I have used this kennel a few times and absolutely love them. My baby is very well watched over and the staff makes me feel 100% comfortable when leaving her. The fact that pictures are posted during her stay warms my heart! For anyone looks for a kennel, this is definitely a great place for your furry family member! & for the grooming. LOVE! I have a husky so they shed a lot. After a grooming, she looks flawless!
Tricia V.
Jun 04, 2019
We have boarded both of our basset hounds there over at least the last 10 years and we have always been pleased with the service. They care about the dogs and know their names. Our current basset, Bo, runs straight to the back to get to the play and kennel area. They separate the dogs by size and temperament, although Bo prefers to run with the big dogs. They know Bo by name. He gets the spa bath and rocks his bandana. Highly recommended.
Peter M.
Apr 23, 2019
I take my two dogs often to boarding and they always seem to have a great time. Rebecca is the BEST dog groomer and can make my Newfoundland look like a show dog. I highly recommended there services.
Food L.
Oct 03, 2017
I took my dog twice and I did not have a good experience either time. First, any of the staff I dealt with had no personality what so ever. They all act like they are high or just bored with their job. Particularly a lady with a short hair cut. Definitely need to evaluate the staff. Each time I picked my dog up from a "play" day, she would drag me into the grass area to pee.

I have never seen my dog pee so much and so long, EVER. I feel they kept her in the kennel the whole time bc she would not be tired what so ever. Just as much energy before and after. Now I drive 10 minutes out of the way just for my dog to play. She LOVES her new place and doesn't drag me across the yard to pee. As soon as she hits the back seat, she is sleeping before we pull out of the parking lot! Maybe the grooming or boarding is ok here but the staff and play time is a 1 star for sure.
Ann T.
Sep 11, 2017
It's the first time I leave my two dogs here. Everyone seem do friendly. Nicely organized and clean. My boys seemed happy when I pick them up. I'll be coming back for sure. Thank you Pet's Pal. Took one of my dogs back for the day. He seemed really excited. Played all day. Am really happy with this place.
Melanie C.
Jul 24, 2017
I can not say enough about Pet's Pal Inn! My foster Sturgill is having a blast! It is so nice to know he is safe and loved!
Billy T.
Jul 23, 2017
Excellent place for my animal children to stay! I have a shy, skittish dog who runs straight to one of the attendants every time! Obviously they are taken very good care of.
Gita L.
Apr 29, 2017
Just picked up my dog, his mouth was full of dog turd, I am not sure if they clean cages or not, but that was so gross, he never ate turd and who brings dog to you right away after he much on that nasty poop. Front desk is horrible, looks like she is to lazy to work always in a dream land I tried to call couple times to check on my dog so it took her forever to give me answers to my questions. Dogs smells horrible.

I just wonder why he would eat turd that he never did that before, my concern did they feed him?! Will never coming back again and won't suggest to anyone. Horrible place. But a guy from the back came out and solve a problem, he brush his teeth.
Lorraine C.
Feb 20, 2017
In my opinion this is the best place to board your pets. They inspect every pet to make sure they do not have fleas & ticks so as to not infect other animals. If your pet is found to have these parasites they will administer a pill to correct the situation (This policy is on the door with the statement if it is warranted you will be charged). Another good point is their level of cleanliness.

They have a 100% score of hygiene! Pets Pal Inn have playtime both full and half day options with military discount rates coupled with reward programs. If you need some grooming before you take your fur child home they have that service as well.
Donna Duncan
Feb 06, 2017
Sophie loves the Pet's Pal Inn! She has been a boarder and is a frequent day care pup. I have always been happy with their service.
Allison K.
Oct 20, 2016
Took my two dogs here a total of 3 times in 2013. First two times, everything was fine. The third time, my min pin came home with multiple infected puncture wounds (I didn't notice until we were home and I was scratching him). When I called to ask, they told me I signed a waiver and it was not their responsibility. Beware.
Michelle G.
Oct 28, 2015
Have taken both of my dogs here several times and the first two seemed fine. I added kongs and play times and baths and all seemed well. The last time I took them, did the same routine, only for 2 nights and my one dog came back looking like she was in a dog fighting ring. She had, from what I was able to count, at least 5 deep wounds around her face, ranging from circular fur wounds missing to long scratches down her face. No phone calls, no mention of anything (my boyfriend picked the dogs up) and my baby comes back ripped to shreds with no explanation. Will never go back.
Shawn M.
Sep 19, 2015
Best boarding we've found in Wilmington. They have a small dog room that is perfect for out little guy, they allow you to leave toys, and they have great add ons. They even let us know when our pup didn't like a particular treat so we didn't spend our money on it again. He loves the homemade turkey bake! We had him groomed at the facility for the first time this go around and they did a great job. We're always happy with their staff, and they're almost the exact same price as our vet for boarding but with so many perks. We highly recommend them.
Scott P.
May 15, 2012
They are very conscientious about making sure the dogs are up to date on all shots and contact vets if necessary. My dog is always very happy when we get there and the staff knows her and greets her when she arrives.
Frank M.
Sep 13, 2010
They are the friendliest place to our pugs. They have indoor A/C and outdoor time for them as weel as lots of goody's if you want to spoil your dog for the day. We even got pics and a thank you letter in the mail after our first visit. We will gladly be putting our muchkins there from now on.
Jamie M.
May 19, 2009
We wanted to tour the USS North Carolina while we were in Wilmington but we couldn't bring the pups with us so we needed to find a puppy day care place that was open on a Saturday. My boyfriend found this place from a list provided by the American Boarding Kennels Association. They quoted us $20 for the day for both puppies. When we got there they realized that they had misquoted us, it's actually $24 a day, but they said they'd give us the original price quoted.

I was extremely nervous leaving our youngest puppy there for the day since she'd been feeling a little under the weather from her recent vaccinations and diet changes. I really appreciated that they called us part way through the day to tell us how she was doing and when we left they gave us some more recommendations to help settle her stomach. Both pups left happy and didn't show any signs of being stressed. I believe drop offs were between 8-12 and pick up was between 4-6.