Taps Animal Shelter

It is a clean reputable No Kill shelter. They take good care of all the animals.

The staff was very kind and professional, made my transition easy for me. Very caring

The manager in charge when we visited talked down not only to her volunteers, but also us. None of the employees are on the same page and they don't seem to know how the process will proceed. A lot of talking around you and not directly to you, which is just unprofessional. They will keep a dog in the shelter even if your application has been approved and you're there in person, just because there is someone on the wait list to meet the dog ahead of you.

Why keep a dog in a shelter an extra week? Their adoption process is so odd and makes many potential adopters abandon the idea of adopting from them. It reminds me of the DMV so that should say a lot.

This shelter is clean. I believe most have the animals welfare at heart. That being said, the staff are not friendly to people. The I know everything about dogs and you are ignorant is very strong. Be prepared to be treated like a child. I think a little power play is going on. The people posting that the staff are nice are not real reviews. The behavior I saw and heard tells a very different story.

I have always adopted. I thought breeders were horrible but the staff at TAPs changed my attitude. I would much rather buy a dog than deal with taps. I pray that the staff are kinder to the dogs than they are to the poor souls who find their way to this shelter.

Excellent no kill shelter. I have adopted twice from Taps, Charley in 1998 and Dakota in 2004 and I will adopt again. Wonderful ppl that Animals and it shows!

Thank God these animals have a safe place. Taps No-Kill Shelter does an amazing job that is very much needed in the community. Adopt don't buy your pets.

Worst environment, especially for work. This place can't seem to keep any employees. Maybe that's a sign to CHANGE? If you plan on having an injury, don't. You will get fired, even with a doctors note! I wouldn't recommend this place to anyone. The managers don't seem to care about anyone else. Maybe they would be able to keep employees if they didn't put them in an area they DIRECTLY said they didn't want/weren't comfortable with. Have a good time trying to get any employees with this environment!

The most rude and disrespectful people I have ever met. There were roaches and SEVERAL other types of disgusting bugs every where. All the animals were either covered in feces or had peed all over the floor. The MANAGERS and staff obviously don't care enough to fix these issues. I love animals, but this place is just awful.

Foster fail need I say more? Had puppy four weeks and she is doing 10 tricks, and working on more. House broken in three days. Leash trained two days. She is only around 5 months old. Alot of time is being put into training by my wife and l. These dogs need and want to be a part of a family. Not just locked in house or cage by themself. And will love you forever!

Im reviewing the grounds of TAPS today only. It's a little known fact that there is a shelter that you can rent behind TAPS that has a very lovely view! The picnic shelter also has electricity and water. It is small and holds 4 to 5 picnic tables for small events and parties. It also overlooks a Valley where if your event is later in the afternoon you can often see deer and other wildlife roaming around.

One of the very few no kill shelters in the area. After volunteering, I've been able to see just how much the staff and volunteers do and how well they take care of the animals. If you're not looking for a specific breed, I highly suggest looking here before going to a breeder or store. They do occasionally have puppies and kittens as well as older pets.

The policies and people at TAPS are rigid and unfriendly. I was told that because of the cat's age it was first come first serve and I'd have to come in. However this specific cat was with vet until a certain date and would not be available to be adopted until released. I called several times and went to the office in the interim to confirm the date the cat would be available and was told the same date each time.

On that date I called and was told the cat had been released and adopted the day before. This feels suspiciously like nepotism to me. I will never work with TAPS again and will encourage my friends not to either.

This is the hardest place to walk into. If you're an animal lover, be warned. You'll want to adopt a houseful. I detest puppy mills like Petsmart with every bone in my body, and Taps seems to be the exact opposite. I'm pretty sure it's not great for the animals forced to live at Taps. They would probably prefer to be "home", but the people at Taps really seems to care. We don't have pets since ours died, but I do my best to support Taps financially when the opportunity arises.

I adopted a kitten from here 10 years ago who is the most loving cat and very healthy as well. I have been here multiple times since to see cats and dogs. They seem to truly care about their animals and they are all very friendly. I would definitely come back here if I decided to adopt more pets, which I plan to do in the near future.

Very very disappointing visit. Would not recommend this location due to the incompetence of the staff. I'm from out of town and when I first arrived, I spoke with the front desk about adopting a dog. I was very upfront about being out of town and wanting to adopt this weekend. I was directed to complete an application, which I did. Then upon submitting the application and asking when I could see the dogs, I was told that it takes 24-72 hrs to review the application because they were too busy to do it today and that I would have to wait until the appl was approved to see the dogs, probably Monday.

It was a complete waste of time since they could have told me all of this up front. I hope for the animals' sake they find good homes quick. Based on my experience, I doubt they will. Very sad.

I got my dog Piper here two days ago. The staff here are very friendly and the place is clean-ish. I don't expect it to be spotless and it seems more like a lack of funding then a lack of cleanliness. Piper is an amazing dog, the whole family loves her. That being said, I paid the adoption fee plus a fee to keep her collar. and then sn additional fee.

For the vet to treat the kennel cough that they didn't tell us she had. I understand that dogs get sick and in no way would it have stopped me from adopting her but it wasn't ok to withhold her helth information. I shouldn't been informed of her illness upfront. I am especially grateful that she's our only dog to prevent the illness from spreading.

I've been to TAPS on a number of occasions to find a dog that would be a good fit. I was at the top of the list for a gorgeous and sweet husky. I've had a husky/malamute in the past and understand the amount of exercise and stimulation they need. Every time I visit, the staff is incredibly rude, but I ignore it because I'm there to find the right dog.

I was told that I would be denied because I don't have a fenced in yard. First, I was told that the fenced in yard would not be a problem but more of an FYI. I was then told that it was up to the foster parents to decide. My last phone call was from the director who told me I was denied (or, "taken off the list" effective immediately) and was so rude, I SOBBED when I got off the phone with her.

She didn't care that I work from home, that I have a large living space, she would get plenty of exercise (3-4x a day), there are two parks within walking distance to me, and I live on the first floor. I told her I would provide whatever was needed to make her feel comfortable, but she couldn't have cared in the slightest and just seemed hell bent to let me know she was making her final decision to deny me right then.

As a young, single woman with no kids, I consider my dog to be my baby in a sense. To be denied in such a flippant and inconsiderate way, was to me, almost unforgivable. She seemed more concerned with sticking to her ill-conceived decision than seeing reason. What's unsettling to me is that this sweet husky could go to a family who is potentially awful or do not understand the requirements of this breed, but because they have a fenced in yard, she will go to them. THEY NEED TO RETHINK THIS PROCESS.

I am not one to post reviews but this one I feel pretty passionate about. I applied to adopt a dog through TAPS and it took them a really long time to get back to me. I understand why, they even acknowledge it could take them a while to get in touch. However, after my conversation with someone there about a specific policy they have, I have decided not to support their shelter.

Through a series of unfortunate events, my husband and I had to rehome our dog. We LOVED that dog so much and was very much part of our family. We sought out many organizations for help, including TAPS. My Lovable Angels and Belly Rubs Grooming, Inc were extremely helpful in helping us with next steps. TAPS never once got back to us with help or even information on surrendering our dog.

Because we loved our dog so much we were more interested in working with places that foster dogs or help our dog get straight into a home. Through Belly Rubs, we also used social media as a way to rehome our dog. Again, we wanted more than anything for our dog to get more than what we could provide for him and be in a home that is well suitable for him.

After more than their 72 hour time frame, they finally got back to us just to tell us our application was rejected because we used social media as a way to rehome our dog. Basically, telling us it was irresponsible of us to go that route. It is so hurtful to me to have an organization tell me that I would be unfit to adopt a dog from them because of this.

We made the decision to go this way of rehoming our dog so we could filter out good owners and situations verses the bad ones for our dog because we loved him so much. I understand the need to have a policy like this with the type of world we live in today but I wish they would have taken the steps to get to know me as a person and an animal lover before they made the decision for me.

They will turn down good homes and great families without even asking the WHY to things. I never broke a contract with them or anyone else. But they will never know that because I wasn't given the opportunity to share that. That's the part that makes me so disappointed in TAPS. We will definitely be going to other organizations and shelters with our money, resources, and positive word of mouth.

My family & I have adopted from TAPS many times over the last 18 years. We have all volunteered there as well at one time or another. When I was there adopting and volunteering I never saw a problem with the way they handle business. This shelter is run almost entirely on volunteers which means sometimes things do not run as smoothly & sometimes things get missed.

These people are choosing to donate their time to help the animals. They are almost always short staffed & way to busy but they handle everything the best they can. They choose to be very picky about who they adopt to & will take time to gather all of the correct information. I would rather a shelter put the time & energy into an adoption rather then adopting out to just anyone!

This is by far the worst"non profit organization " that I have ran across The lady who I guess runs it was rude and the Russian lady you can barely understand is rude as hell! They told me they lost mine and my husbands application, then magically called us back and told us some bullshit reason why they couldn't adopt to us I would never recommend ever going here!

I have adopted two dogs over the last 18 months from this shelter. Everyone is so polite, professional, and caring. Finding the correct forever homes for their pets is their number one priority. We have been showered with nothing but love from the two dogs we have adopted. I would highly recommend this no-kill shelter when you are looking for either a cat or a dog. These animals need our love and the staff does a great job of loving them until they do make their way into others hearts and homes. Thank you for all you do!

My heart aches for the animals waiting for their forever homes through TAPS. The staff shows no urgency, care or consideration for would be adopters and are extremely rude and disorganized. Luckily, I was able to adopt my FURever baby from Peoria County with complete ease, compassion and professionalism from the Peoria County staff.

I adopted a puppy from this facility on January 15, 2016 which was a Friday. The following Monday which was a holiday she became be very sick. We took her to the vet only to learn she had PARVO. When I contacted TAPS I was told sorry to hear this and that they would tell their vet tech. Well 9 days at the vet and $4200 dollars later she was better. TAPS director admitted that two of the four puppies in this liter tested positive for PARVO. They should have never adopted these puppies. The have not excepted any responsibility.

I volunteered here from the time I was 15-18. It was okay back then. But now not so much. Their adoption process is ridiculous. They continue to take apps even if they have 16 other apps. They don't even tell you if they already have an adoption pending. It seems to be much more about making a profit then actually caring about the animals. The kennels are always dirty when I go in.

Which I understand is hard to keep cleaning 24/7. But most of the dogs there are sick from things like kennel cough. They don't seem to treat the animals and just let it spread. The sick ones are usually not even separated and some of the kennels just have chained linked fence in between them. I feel bad for the animals!

Very disappointed. They refused to allow me to adopt a puppy from their organization. According to them, I never gave my dogs a rabies shot. Even after contacting my family vet which I have been going to for 39 years - yes my whole life. Tried to explain to them that we do not give our animals rabies shot because there is no rabies in Hawaii. (We have quarantine).

I have adopted animals from the Hawaiian Humane Society before with no issue. Relocate to Illinois and I pretty much was told I was not a responsible pet owner. Yes my family was upset - esp since they found a rat terrier puppy very similar to the animal we have in Hawaii. In the end, I apologized to the head lady for wasting her time and said aloha. In the back of my mind I was calling her an idiot for not believing there is no rabies in the state of Hawaii.