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Three Trails Animal Hospital - Richard Schrock Three Trails Animal Hospital is a full-service companion animal hospital that provides a complete list of clinical services for the benefit of your family pets. We serve the dogs, cats, exotic critters and their owners of the Independence, MO region with dependable veterinary care and outstanding client service in a modern and fully-equipped veterinary facility.

We believe all pets deserve a skilled, compassionate and knowledgeable veterinarian to meet their needs. In addition, we believe that pet owners also deserve a veterinarian who is willing to educate them, work with them and care about their concerns.
Services
From the front office team to veterinarians, our entire hospital team treats and cares for animals as if they were our own. We show true concern and compassion for our patients' wellbeing, with no shortage of chin-scratches or belly-rubs. Our commitment to exceptional veterinary medicine and surgery, cutting-edge diagnostic science; and friendly customer service have set us apart in the Independence, MO area.
Three Trails Animal Hospital provides not only basic veterinary care such as wellness exams and diagnostic/sick visits, but we are also equipped and trained in advanced veterinary medicine such as laser therapy and much, much more. Located in Independence, MO, Three Trails Animal Hospital provides high quality and advanced veterinary care led by Dr. Richard Schrock.
Like all expert veterinary clinics, we advise a prevention-first approach to pet health. The best time to address your pet's health and wellness needs is when they're healthy, which is why a preventative care plan that includes regular wellness visits, vaccination schedules, and more is so important.
Is your pet injured or sick, or simply behaving in a way that suggests something is wrong? The only way to be sure of what's happening with your best friend is to bring them in to our expert veterinarians at Three Trails Animal Hospital so that we can harness our experience, facilities, and equipment to make a diagnosis.
Reviews (48)
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Emily Smith
Jun 10, 2022
The staff throughout this entire animal hospital is great. I had my rabbits neutered here and it was very quick and easy. I also have had my elderly cat treated here and they were nothing short of fantastic with her. They answered all of my questions and helped me choose the right treatment option for her. The billing was surprisingly less than I expected it to be which was great. Everyone is so friendly and helpful and gave us updates on my cat and rabbits while they were under their care.
Kyle W.
Jun 06, 2022
The professionalism of the staff at Three Trails Animal Hospital is second to none. They are kind and courteous. In addition to being so helpful, I feel that they are extremely well qualified and able to take great care of my cat! I will always recommend them and always count on them for my vet needs.
Christi
May 23, 2022
We had to make the difficult decision to euthanize our 15 year old cat. The staff was amazing. They were compassionate and caring. The doctor's kind words during the process helped us tremendously. I don't remember her name but I could never articulate how much it means to me how gentle she was and the supportive words she said. Isabella was in the best hands.
Tara Rice
May 12, 2022
The whole staff is so caring and pleasant. Clean facility. Conservative pricing. On top of all that the assistants and reception was so busy one day I was surprised that the doctor answered the phone for his staff. Very impressive. You can tell the vet really cares and loves what he does and treats his staff right!
Amber W.
May 08, 2022
I have been taking my 7 year old golden retriever here for 3 years and have always had an amazing experience! She had to have surgery on both knee's due to ACL tears and they have a visiting dog surgeon who comes and does the surgery. It was comforting to know that she was getting specialized care. Just this last week, I got a new puppy and was concerned about him having worms.

I called on a Thursday morning and they got me in that day! Again, I felt well taken care of and have received care from 3 different vets here. Recommend all of them! The front desk staff is always awesome about handling my pet insurance paperwork also! I will say my only negative would be that sometimes they are a little hasty on the phone when you call, but this past week when I took the puppy in I didn't have that experience so I think that has changed!
Maggie Allen
Apr 23, 2022
I learned the hard way that lilies are harmful to cats/dogs, but a lesson I will never forget! Mia stuck her face into a lily and after learning this could be fatal I lost it. I called Three Trails and they had me bring Mia right away. They admitted Mia for IV fluids and testing, once again I lost it. Leaving my girl was THE WORST but I knew she was in good hands. Ashley up front was nothing short of amazing!

I brought up some food the next day since Mia wasn't eating and Ashley asked if I wanted to visit with her while I was there! Getting to see Mia literally made my heart not feel so broken. Mia is doing great and I am so thankful for Three Trails for acting quickly and saving my girl!
Sara J.
Apr 18, 2022
I love Three Trails Animal Hospital! I take all my animals there including my asthmatic cat and my greyhounds who have special care needs due to the breed. They are very knowledgeable about greyhounds which is extremely important to me. They are always very thorough and even follow up with me after my appointments to see how everyone is doing and if I have any more questions or concerns.

They will also do research and call other vets if something different and rare is needed or if some confirmation is needed. If they say they will get you answers, they will and will get back with you ASAP. I trust them with my animals wholeheartedly. All the vets are fantastic and I'm so glad that Dr. Rhoads is back. She's amazing and we missed her! The staff are friendly and my pets love them.
Allison W.
Mar 19, 2022
My cat had a wellness appointment today. Ladies there are so sweet. Emily really took the time to address my concerns and answered my questions throughly. Wonderful experience and and pleased to continue my pets care there. Worth the wait list I promise.
Kari J.
Mar 18, 2022
Dr. Schrock and the staff are wonderful. I got a Guinea Pig last year and Dr. Schrock was recommended as an exotic vet. He answered all my questions. I took my Guinea Pig for an initial check up and then recently for her annual wellness check. I also take my Guinea Pig to have the techs cut her nails. I'm too nervous to cut her nails. The techs do a nice job and everyone is nice and caring.
Pisciotta Bakery
Mar 08, 2022
Dr shrock is a very good vet for small animals. He is gentle with our guinea pigs. And is straight forward if your doing something that he doesn't recommend. The front desk is very friendly as well. Would recommend to other small pet owners.
Glenda Williams
Feb 19, 2022
My Bobby male Manx cat has crystals in his bladder I've already had him at one veterinarian 4 times, and nothing got resolved or stop it. now I'm at three trails pray with me and make sure that this does get taken care of. and this problem that could be dangerously deadly gets resolved. In the best interest of my cat Bobby and for my sanity stress and emotions I don't want to lose another cat.

That's why I've came to three trails so again pray with me that this veterinarian and veterinarian office does the upmost responsible loving care for this to be resolved and taking care of completely.
Bev M.
Feb 13, 2022
I brought my dog to Three Trails from a coworker referral for treatment after she had been to a different Veterinarian where she had a bad experience and wasn't treated properly. The staff here were very professional and kind. They took very good care of Maggie who is now healing and acting herself again. They also provided a referral credit of $25 for both myself and my coworker who is also a client. I highly recommend them!
Kristi Moss
Feb 06, 2022
My kitten was bitten by my other cat on February 7 2022. It was a total emergency. The staff there worked me in because it was an emergency situation. They took care of her and was so friendly and nice. No other vet was willing to see her because it was close to the office's closing. But they did. Dr Schrock was great explained to me everything that needed to be done and why she was bitten. Definitely switching all my animals to them. Sometimes cheaper isn't always the best.
Paul Hill
Dec 30, 2021
Very understanding people to care of my fur baby. Hopefully they'll get her on the right track to where she's happy and healthy.!.
Monica Rush
Dec 22, 2021
The vet was very attentive to EACH pet and gave me an individual assessment of each one. Very friendly. Staff was friendly too.
Dianne Ballantyne
Dec 07, 2021
Dr. Schrock and Dr. Appling have been our Papillon's vets since she was a tiny puppy. She has had several chronic, serious health concerns as well as the usual necessary routine care. Kirby has been blessed that they've been able to make correct diagnoses and wise decisions regarding her care. She is 15 years old now and going strong. Kirby also loves her Three Trails groomers, Jennifer and Melanie. They make her look "picture perfect!"
Rosie Clausen
Nov 14, 2021
The vets are very thorough in their exam of my dog, especially now that she is a senior dog. I really appreciate that because I want the best care for her.
Susan Hamblen Nigro
Nov 06, 2021
Love everyone we've dealt with at this vet office! The vets are very thorough, explain everything and answer all questions so I can understand what is going on. The vet techs are all very caring and front desk staff friendly and professional. Very satisfied!
Kayla Burnell
Sep 22, 2021
Kind of pricey but overall great experience. I took in my 2 dogs that are both 45 lbs and full of energy for their yearly immunizations. The staff was friendly and we were done pretty quickly. I was not aware of the 2 house cats that walk around the clinic. My dogs went a little crazy but it wasn't anything serious, just wanted to sniff them, just would've been good to know as a new customer.
Susan Klaber
Sep 01, 2021
Very knowledgeable and very caring. We've taken our animals there for years. It's a 45-min drive for us, but they are the best vets in the KC Metro area!
Inkslingger
Aug 04, 2021
Had an emergency and my normal vet couldn't get me in till after the weekend. They got me in last minute and provided great care in the last moments of my dogs life. Thankful they were able to help in my time of need.17 years of companionship will never be forgotten. R.I.P. Shadow
Bryce Stivers
Jul 26, 2021
The best Vet I have ever went to. The vet, Rick, was the only vet there today, and even through we were an emergency walk in, plus we called ahead, he worked us in fairly quickly. He has a magic touch, he somehow keeps our pets calm. Usually my dog, or cat would go crazy, nip, bite and everything, but when with this vet, they remained calm and happy, they are outstanding.

And it gets better, the price for 2 prescriptions, and the appointment would usually be $400 at any other vet, but here it was only $75 this is definitely my new vet. They are seriously the best Vet I have ever been to, and they explained everything in a way where I could understand everything perfectly
Brenda Lewis
Jul 25, 2021
Dr and staff were amazing! We unfortunately had to make the decision to let our fur baby go so he wasn't in pain anymore. Everyone was so caring and sympathetic. We felt they truly cared and understood how difficult this was for us. We will use this office for our other fur babies!
Julie Walls Browns
Jul 15, 2021
Dr. Schrock and all the Dr.'s and Staff at Three Trails are AMAZING. I have been going since 1997 when I moved here and my husband has been since Dr. John was practicing. You truly won't find a better place to take your fur babies. We are so thankful for everything you do for our family, Thank you. You all are Simply The Best.
Adriana G.
Jan 30, 2021
We adopted Margaret on October 14, 2020. We've been looking for a Vet for a while and found Three Trails Animal Hospital. I read some of the reviews and wanted to give it a try. So, we had an appointment and I would say we did waited for 13 minutes to see the vet but, those 13 minutes were worth the wait. We sat down with the vet and he answered all my questions and explained everything to us without a rush like most do and also it did not break my pocket The receptionists were friendly and polite Overall I would definitely recommend Three Trails Animal Hospital to my friends and family. I will See you All soon
Laquinta Lewis
Jan 07, 2021
01/04/2021 was the hardest day of my life I can honestly say. I feel like I lost everything But I want to give a special thanks to Three Trails Animal Hospital the staff and doctor showed nothing but. compassion and that helped this process tremendously. Words will never truly be able to express my gratitude Thank you Dr. Schrock for caring about my beast and doing all that was needed and then some I am forever grateful
Crystal Marie
Dec 04, 2020
Not happy with the different things I was told and over priced for not a hole lot
Jamie L.
Nov 03, 2020
Starting going to Three Trails with my new fur baby in I rescued in 2017 per recommendation of my step mother. Staff was great and had no problems. Unfortunately, my dog was in an accident and died. Months later i rescued a new fur pup and knew exactly where he would go for care. He wags his entire back end when he sees the staff.
Anna Kent
Oct 31, 2020
Dr. Rick Schrock, DVM was very knowledgeable in regards to my bearded dragon. He listened to my concerns with compassion, took his time answering all questions and making recommendations. He was gentle while. handling my pet and was sure to explain treatments while demonstrating how to repeat dosing at home. I am very happy to call Three Trails Animal Hospital with Dr. Schrock our primary care facility & look forward to future visits with all my exotic pets! Thank you!
Alyssa F.
Oct 27, 2020
Establishing care as new to the area. Wonderful accommodating staff. Great with an anxious dog. Facility is super clean and all the staff were friendly and helpful.
Margaret Cook
Oct 19, 2020
All of the staff is great with my pets. Dr. Rick even does check ups and treats my ball pythons.
Beth Sharman
Oct 08, 2020
I have been going to Three Trails Animal Hospital for years. They have exceptional doctors and staff. Very kind and compassionate. Highly recommend for your veterinary needs!
Joseph Macht
Aug 25, 2020
We had to have our dog put down, and the staff and vet especially were all amazing. LeeRoy passed so peacefully. I couldn't have asked for a better experience for such a hard day. I can't recommend them highly enough! I will be using them for all future services for sure!
Charlotte M. Laizure
Aug 05, 2020
We have always gotten wonderful service and care from the staff and doctors at Three Trails. They take the time to answer all your questions and truly care for your fur kids.
Lynda Kenan Kidwell
May 16, 2020
Best staff and team of doctors that really show they care for your pets. Been a customer for over 34 years (when it was called another name) and wouldn't go anywhere else.
Jenny N.
Apr 23, 2020
Dr. Hemmer is great. I really feel like she cares for my animals. She has even called to follow up. I don't know where to begin. I have adopted lots of hard to place shelter animals. I fostered then adopted them. They all have issues. They have been so great with all of their different problems. One was hospice and when I had to put her down, it was such a bittersweet experience.

It was nice we could leave out a side door. The front desk can be a bit chaotic, but Dr. Hemmer has been the best with my cats and I love her communication and help trying to help these animals feeling better.
Melanie W.
Feb 16, 2020
I have an anxious aggressive dog, so vet appointments are not easy. The staff at Three Trails was amazing! They let us use the side door so we didn't have the added stress of sitting in the waiting room. They were very calm and slow with their movements and voices so they wouldn't distress my anxious dog. They provided cheese as reward/distraction. They were very kind and gracious even though the visit was not easy. Dr. Appling took time to explain about a medication change and her ideas for behavior management.
Lorna D.
Jul 23, 2019
This is the first vet I've come to and my dog was happy to follow. They show enthusiasm for their work, are conscientious in how they communicate with both my dog and I, and they are willing to offer alternatives when choices are available about care. They are patient, kind and, on top of all that, reasonably priced. I am grateful for the hours they are open, and for all the ways they make me feel I've made the right decision to come to them.
Steve H.
Dec 11, 2018
I've been taking my dog here for quite awhile now and had no complaints until yesterday. My problem is with the groomer and not the Veterinarian. They told me to be there between 8:00am and 9am. I was the 1st person there with no one else behind me. When I hadn't heard anything by 1:30, I tried to call but no one answered. I went there to check up on her and she hadn't been touched.

Other dogs had already been bathed and groomed but mine hadn't. The groomer told me that she does the easy ones first. My dog is a small terrier, so I couldn't understand her reasoning. She hadn't even been bathed or anything. I will not be going back.
Caroline M.
Feb 25, 2018
Being new to the area, we needed to find a good veterinarian. We heard good things about Three Trails Animal Hospital, so we took our Chihuahua girl, Holly-Bug, there when she had an issue with her little paw. The staff was friendly, and compassionate. The vet took her time to explain options for treatment, and other questions we had. It was a very good experience, and the prices are reasonable too. We have found our new vet, and are looking forward to building a good relationship with these fine folks.
Angie H.
Sep 22, 2017
I love this vet. I took my puppy and another dog here for shots and just general health. they were helpful, they eased my dog's anxiety. They gave us a welcome packet with freebies in it. It's close to home. The shop is clean, smells great and plenty of room in the waiting area without having to be right on top of each other.
Jeremy B.
Aug 17, 2016
Appointment at 3:30. At 3:37 was taken to the exam room and told to wait for the doctor. At 4:15 I still hasn't been seen nor told why the long wait. I'll be finding a new vet who doesn't make me wait 45 minutes plus.
Wendy W.
Jun 28, 2016
I have been bringing my furry children to see Dr. Shrock since 2003 and can give with confidence a terrific recommendation. I drive 35 miles to this practice and wouldn't want to go anywhere else. Caring, knowledgable and affordable.
Adrienne H.
Jun 26, 2015
This is a wonderful office! We have taken our pets here. The staff and Dr. Shrock are very good at what they do. Very kind, knowledgeable, and comforting. We had two pets who passed. And they handled everything with compassion. I recommend them highly.
Sherry P.
Jan 26, 2015
I've read some reviews that weren't very good, but I don't see what they are talking about. Every business has days when things don't go exactly right, late, busy, etc. That's why people need to learn patience. My pets have been seen by Dr. Schrock, Dr. Appling, and Dr. Rhodes and I have never walked away feeling less than satisfied.

They take the time to listen to my concern, my pets have been well cared for during procedures and their follow up has always been consistent. They match prices for meds you find cheaper online, and I have always been able to get a quick appointment. I just got another puppy and guess, what? She'll be a Three Trails patient!
Pat B.
Mar 18, 2014
My daughter has been bringing my Grand dog, Kobie here for years and I can see why! The establishment is super clean and the staff is very warm and welcoming. The Vet seems very knowledgeable and Kobie loves loves him! They also take appointments for grooming and they have a wide variety of dog and cat food in stock! I highly recommend this place.
Lana B.
Jul 25, 2013
I've always found their staff to be very courteous and Dr. Rhodes is wonderful. After taking my dog to another vet in Independence, I decided to try someone new. She spend quite a bit of time with Jack; helped his allergies tremendously.food allergies that the other vet hadn't even diagnosed. His coat came back, his belly is no longer raw, and he is a much happier dog. I won't take my dog to anyone else.
Rhonda S.
Sep 13, 2012
Rude on the phone. Probably won't go back. Very rude. Customer service gets you long time and faithful customers. My son goes to work, then attends college classes. The dog is itching and scratching like crazy. He's the type that needs something to calm him down before he is seen at the doctor. He will bite. No suggestions whatsoever about what to do for itching, also they don't understand that he isn't available tomorrow to take the dog to the vet.

So they kept insisting the dog be seen on Friday. They won't provide anything to calm him down before he's seen. Even my schnauzer's vet will give me something to calm Davinci down, without seeing him. Flat out rude on the phone."He can't be that bad, We can't give him anything to calm him down before his appointment. And we can't give anything for itching before he's seen, sorry.

We can't help you with that. We don't do that." Okay.it's your hand that gets bitten, and let the dog scratch himself raw. Surely they know this dog, his records are there. There are tons of other vets in this area that are reputable and kind. So, we are back to square one. I have a vet for my schnauzer, it's not Three Trails, and not affordable for my son to use for his dog.