Business Details
We are the owners of Wagg'nPurr Pet Sitters, a dedicated pet care service based in Round Rock, Texas. We bring more than a decade of veterinary experience, with Joanna Ternus having served over ten years at Great Oaks Animal Hospital. Together, our team has accumulated over 70 dogyears of handson experience caring for dogs and cats in their own homes. We operate with strict professional standards, being fully insured, bonded, and members of the Austin Pet Sitters Organization and the Association of Pet Sitting Excellence. Our sitters undergo a rigorous, multistep interview process and thorough background checks to ensure the highest level of trust and safety. We provide oneonone care, feeding, litter box maintenance, and companionship, all within the comfort and security of each clients residence.
We focus on personalized service rather than kennel or boarding facilities, guaranteeing that every pets individual needs are met. We serve the Round Rock area, covering zip codes 78664, 78665, 78681, and 78717 with reliable, punctual visits. We are committed to client satisfaction, always responding promptly and sending pictures of pets after each visit. We currently do not accept new clients but offer online scheduling for existing clients to arrange visits at any time of day. We pride ourselves on integrity, compassion, and a reputation for exceptional customer service that keeps pet owners confident and worryfree.
We focus on personalized service rather than kennel or boarding facilities, guaranteeing that every pets individual needs are met. We serve the Round Rock area, covering zip codes 78664, 78665, 78681, and 78717 with reliable, punctual visits. We are committed to client satisfaction, always responding promptly and sending pictures of pets after each visit. We currently do not accept new clients but offer online scheduling for existing clients to arrange visits at any time of day. We pride ourselves on integrity, compassion, and a reputation for exceptional customer service that keeps pet owners confident and worryfree.
Served areas
- 78664, 78665, 78681, 78717
Highlights and features
- We have over 70 dogyears of experience.
- We are fully insured and bonded.
- We provide oneonone care in owners homes.
- We undergo multistep interview and background checks.
- We belong to the Association of Pet Sitting Excellence.
Associations and certifications
- Pet CPR/First Aid Certified
Services
Pet Sitting
Pet Sitting offers personalized, inhome care for dogs and cats, covering feeding, litter box maintenance, and companionship. Our dedicated sitters visit at scheduled times, ensuring your pets remain comfortable and secure in their familiar environment. Clients benefit from reliable, attentive service that eliminates the need for boarding or kennel stays.
Dog Walking
Our Dog Walking service provides daily walks tailored to your dog's exercise needs, ensuring mental stimulation and physical health. Walks are scheduled during convenient times and include safe routes within Round Rock. Clients enjoy consistent activity for their dogs, reducing behavioral issues and keeping pets healthy and happy.
Midday Potty Breaks
Midday Potty Breaks deliver timely bathroom visits for dogs during the day, preventing accidents and keeping homes clean. Sitters arrive during lunch or work breaks, allowing owners to focus on their day without worry. This service provides peace of mind and ensures pets receive regular exercise and relief.
Reviews (27)
Darlene Templeton
Jun 29, 2021
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Joanna and her team at Wagg'nPurr are SOOO AMAZING! We have been working with them for a long time and EVERYTIME, they are SOOO wonderful! They take such good care of our two cats and we always get a picture of them! They are SOOO committed to giving the VERY BEST CUSTOMER SERVICE! For us, the cats are our "kids" and we are ALWAYS SOO comfortable leaving our kids with Joanna and her team! Susan, you are a ROCK STAR and the "kids" LOVE you and Joanna! THANK YOU again for taking such GREAT care of our kids! It's an AWESOME comfort for us to leave them with you guys! THANKS, Darlene, John, Miss JJ and Auggie!
Randall Ohara
Mar 19, 2021
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We had Barbara come and take care of our poodle and we were very pleased with the whole experience. Our boy is still very mouthy and high energy as he is only 7 months old, but they handled him very well. We got pictures of the visit which we loved. The communication and payment were reliable and simple. Will definitely use them again in the future. Our baby even got some treats at the last visit.
Kelley K.
Mar 18, 2020
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We have never left our guy, who is part of the family with ANYONE other than my mom. We were in a tough spot and a friend recommended Wagg'nPurr. They came out for an initial meet and greet' to make both Scooter and I more comfortable, both of us had a little anxiety about this. Scooter became very comfortable with Susan quickly, she was very understanding of his needs. Not only did they put my mind at ease, they were extremely flexible.
My schedule continued to change and I didn't always have access to my computer and JoAnna made it easy to make those changes; taking care of Scooter and allowing me to take care of my family without worrying. I can't thank her or her team enough!
My schedule continued to change and I didn't always have access to my computer and JoAnna made it easy to make those changes; taking care of Scooter and allowing me to take care of my family without worrying. I can't thank her or her team enough!
Michael F.
Jun 10, 2019
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Susan has been consistently helpful watching the cats, and is always willing to do whatever they need to be happy.
Josh Ramynke
Oct 23, 2018
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We spontaneously adopted a cat, who we love, but were unsure how to make sure she was taken care of during our planned vacation. We thankfully found Wagg'nPurr through Nextdoor and have been so happy with the service. Everyone's been super polite and responsive, and we got updates during our vacation to reassure us that our cat was OK.
Gwynnie W.
Jan 06, 2018
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We have two kitties and one doesn't do well away from home. We waited until just a couple of days before our Christmas trip and tried to find an alternative to taking them to a boarding facility. We found you and we were so lucky that we did! You accommodated us at the last minute and sent over Susan for a visit. We immediately knew it was going to be a great fit because the anxious kitty didn't hide when she showed up!
We can't be more thrilled with the level of service and care Susan gave us and our kitties! We now know we can head out on a trip and the fur-kids will be home in their own environment and taken care of! Thanks again to Susan for taking care of Zephy and Zavi! You are the very best!
We can't be more thrilled with the level of service and care Susan gave us and our kitties! We now know we can head out on a trip and the fur-kids will be home in their own environment and taken care of! Thanks again to Susan for taking care of Zephy and Zavi! You are the very best!
Kimber V.
Oct 09, 2017
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Wouldn't travel.5 miles south of their Toll 45 service boundary. Why say you service Round Rock if you won't come to my RR address? Geez! Oh and they are members of "Austin Petsitter Association" but don't service Austin! What!? Grrr.
Lorrie Lee
May 04, 2017
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We had the opportunity to use your services for the first time this weekend and it was an absolute awesome experience for our pets, not to mention my husband and I! Kim is such a great asset to your Team. She asked all the right questions and checked in with us each time with pictures of our pets and a summary of her visit. I know my fur babies felt loved, and on top of that, Kim left a nice note with some treats for them before she left on Sunday. Thank you for providing such a great service. I would not have changed anything! Riley and Brandi appreciate Kim and Wagg'n Purr!
Chris N.
Oct 26, 2016
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I just cannot say enough about Joanna and her services. Always on time, always in communication with us. Oh and the doggies love her too :
Marisa Keyes
Apr 30, 2016
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Wagg'nPurr was one of the best decisions I ever made. I have two cats and I had a lot of traveling to do this year for my family. I had left them in a shelter before, and although they did a good job, I still worried every day because they were in an unfamiliar place with unfamiliar people. Wagg'nPurr sent me pictures every day, and since I met the lady taking care of them before I left, I felt comfortable leaving them with her.
There was one day she texted me and told me the air conditioning felt like it wasn't working anymore. I called my apartment and let them know. My cat's caretaker came back free of charge on her own time to make sure it was fixed. The dedication by Wagg'nPurr impressed me and I will always go back to them for any time I leave my two cats in the future!
There was one day she texted me and told me the air conditioning felt like it wasn't working anymore. I called my apartment and let them know. My cat's caretaker came back free of charge on her own time to make sure it was fixed. The dedication by Wagg'nPurr impressed me and I will always go back to them for any time I leave my two cats in the future!
Will M.
Mar 01, 2016
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Wagg 'n Purr Pet Sitters are simply the best. We have been customers since 2010, and have never once had any cause for complaint or worry. Joanna and her team of pet sitters are excellent, and have always taken the best care of our three dogs whenever we've had to travel. They provide great feedback and communication about the dogs while we're away, and also take care of the little household things while we're gone.
I love how convenient they've made scheduling appointments through their website. I really believe our dogs get far better care, and are much safer, staying at the home they're used to. Wagg 'n Purr always listens to whatever needs our dogs may have, and they get to play outside in their own backyard. No boarding facility could ever compete with that.
I love how convenient they've made scheduling appointments through their website. I really believe our dogs get far better care, and are much safer, staying at the home they're used to. Wagg 'n Purr always listens to whatever needs our dogs may have, and they get to play outside in their own backyard. No boarding facility could ever compete with that.
Tim S.
Apr 30, 2014
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Like others have said, wagg'npurr is the real deal! The owner Joanna, is the nicest, and most considerate person i've ever done business with. She took the time to really get to know my high-energy kitten, and gave him the extra love he needed! She was constantly in contact, sending pictures, updates, and even brought my little guy a bunch of new toys. I was worried about leaving him for the first time, but I came home to a very happy, and well-adjusted little cat. Thanks again Joanna, and wagg'npurr!
Kelly Cooper
Apr 20, 2014
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We absolutely love Wagg'nPurr! We had never used a pet sitter before, but Joanna called and walked us through the whole process. When Cynthia came to our house, she put us right at ease. Cynthia took excellent care of our two dogs while we were out of town. She sent us pictures and updates while we were gone - and I'm positive our dogs didn't miss us at all! I recently got locked out of my house and was unable to reach anyone with a key. Cynthia came right over and let me back in the house! Cynthia has gone above and beyond and we will continue to count on Wagg'nPurr when we have to go out of town!
Jen Inthebathroom
Jan 06, 2014
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I am so happy that I found Wagg'nPurr! I have 6 wonderful, yet very individual dogs that need love while we are out of town and I could not be happier with the service and love that Cynthia and now Alison has provided to my pups. I get pictures and texts while we are gone and wonderful messages. I feel comfortable being away knowing my pups are in great hands! Jennifer M.
Eric S.
Dec 19, 2013
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When our long-time sitter told us we were no longer in her service area, we had to find a new one and were referred to Wagg'nPurr by our vet. Wow! We thought the last sitter was good but these guys are even better. Beth is our sitter and our three cats just love her. She keeps us informed with texts and pics while we're away and always lets us know if there is anything that might need attention.
We love the convenient web site which lets us put in our reservations well in advance, too. The prices are very competitive with other services we looked at. Unlike some other services, the initial consultation was free. We are happy travellers now, knowing that our kitten-kinder are in good hands while we are away!
We love the convenient web site which lets us put in our reservations well in advance, too. The prices are very competitive with other services we looked at. Unlike some other services, the initial consultation was free. We are happy travellers now, knowing that our kitten-kinder are in good hands while we are away!
Robert Tabor
Nov 27, 2013
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We have used Wagg, npurr for awhile. They have been prompt and very flexible in scheduling, Due to my job there have been times that I need to call at the very last minute and they have responded to the need without issue. I have 2 very big dogs who just love the owners. and it is always better for the boys to be at home when i go away. I cant say enough about their service.
Joe Gonzales
Nov 04, 2013
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Calling Wagg'n Purr amazing is an understatement! My wife and I were faced with the passing of my grandmother in New Mexico and one week later, the hospitalization of my mother in law in Kansas. There was no hesitation for Joanna to get things in place for our "girls". What a relief to know that with all the stress of getting things ready for a trip, we did not have to worry about who will care for our cats. "Care" is just a neutral word when it comes to Wagg'n Purr--the better word is "love", because our sitters Janice and Joanna truly gave our cats love.
To return to our house and see contented pets is a huge comfort for us. If you are reading this because you are searching for a pet sitter, go no further--seriously. I guarantee that Wagg'n Purr will provide your pets love and care, and you will have no worries during your time away.
To return to our house and see contented pets is a huge comfort for us. If you are reading this because you are searching for a pet sitter, go no further--seriously. I guarantee that Wagg'n Purr will provide your pets love and care, and you will have no worries during your time away.
Linda F.
Jul 12, 2013
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We have used Wagg'nPurr for several years whenever we go out of town. They really put us at ease, even with two really old cats. One cat has to get insulin shots twice a day, and some vets won't even do that service in their own vet room and board. The women that we have worked with go out of their way to do a wonderful job, and the owner calls if she has questions about care or how things are going. A great service, and beyond what is just a pet sitter.
L. Armstrong
Jun 28, 2013
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Janice is the surrogate mother for our little bundle of kitty fuzziness while we are away, and we are so appreciative. I used to avoid going away from home much before we started using Wagg'nPurr, but gratefully I am able to be at ease now and enjoy myself when traveling. I love the tm updates and attention to detail that our pet gets; where she used to 'ignore' us upon arriving back home she now acts as if we've hardly been gone long at all. Thank you so much Wagg'nPurr!
Avice L.
Jun 19, 2013
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These pet sitters are the real deal. Very professional and reliable. Their website has a client login that allows clients to request services and give details about their pets' needs and behaviors. The site is very user friendly. The service is not cheap, but if your pets don't do well in a kennel or if you don't have the heart to kennel them (I sure don't), then check these guys out.
Carrol S.
Jun 15, 2013
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We have been using Wagg n Purr for several years and love Joanna and Beth. They love our 4 legged babies as much as we do. I had the pleasure of meeting Joanna when she first began her business. I knew from the beginning she would be successful because she was warm and caring. Joanna and Beth has made us feel like their extended family.
Liz Fontenot
Feb 14, 2013
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After years of using a pet kennel we called Waggnpurr to try their services. We felt our pet would be happier if she could stay home. It is hard to express how much they exceeded our expectations with personal services and attention to our precious older dog. Joanna's organization is made up of totally reliable and dependable sitters. Her business is run professionaly with the highest degree of integrety and competitive pricing. Janice is our regular sitter and has become part of our family.
She recently called to check on our pet knowing she was ill just out of concern, not relating to any sitting activity. My husband and I recommend Waggnpur services with absoutely no limitations. Your pets will be glad you called them!
She recently called to check on our pet knowing she was ill just out of concern, not relating to any sitting activity. My husband and I recommend Waggnpur services with absoutely no limitations. Your pets will be glad you called them!
Lisa A.
Jun 17, 2012
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Highly recommend Wagg'nPurr! Very dependable and reasonable. our boys were quite content when we got home. Thanks!
Tony F.
Dec 02, 2011
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If you know and appreciate the term, "set and forget" it best captures Joanna's attention to detail. I was gone for three weeks, and being the OCD prone character that I am, I was wondering what I might come home to with two female cats left behind. I left Joanna pretty detailed instructions in response to her estimate for services, and I cannot overstate just how she EXCEEDED the norms that I expected.
The house was orderly, it smelled the way I had left it, and the area looked as if this ole OCD character had just been there all along. She left me periodic text messages on the status of matters in such an up beat tone. When I arrived home, I found a delightful note with some goodies for the kitties and a warm note of thanks for being chosen our pet care provider. Bottom line, I was thrilled with the care of the cats.yes she even brushed them, played with them and took the litter box gunk away. Joanna's my choice hands down.so much so that I posted a pic on my Face Book page showing the note, the goodies for the cats and the M&Ms treat for this ole fart. Thank you, Joanna. As my young daughter says, "You're the bestest!"
The house was orderly, it smelled the way I had left it, and the area looked as if this ole OCD character had just been there all along. She left me periodic text messages on the status of matters in such an up beat tone. When I arrived home, I found a delightful note with some goodies for the kitties and a warm note of thanks for being chosen our pet care provider. Bottom line, I was thrilled with the care of the cats.yes she even brushed them, played with them and took the litter box gunk away. Joanna's my choice hands down.so much so that I posted a pic on my Face Book page showing the note, the goodies for the cats and the M&Ms treat for this ole fart. Thank you, Joanna. As my young daughter says, "You're the bestest!"
Donna B.
Jun 01, 2011
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I recommend Joanna and Wagg'nPurr highly! Not only is she conscientious, caring, organized, flexible and all around awesome, it's the little touches she does to make your life so much easier. She genuinely loves what she does and loves our pets.
Joe G.
After years of using a pet kennel we called WaggnPurr to try their services. We felt our pet would be happier if she could stay home. It is hard to express how much they exceeded our expectations with personal services and attention to our precious older dog. Joannas organization is made up of totally reliable and dependable sitters. Her business is run professionally with the highest degree of integrity and competitive pricing. Janice is our regular sitter and has become part of our family.
She recently called to check on our pet knowing she was ill just out of concern, not relating to any sitting activity. My husband and I recommend WaggnPurr services with absolutely no limitations. Your pets will be glad you called them!
She recently called to check on our pet knowing she was ill just out of concern, not relating to any sitting activity. My husband and I recommend WaggnPurr services with absolutely no limitations. Your pets will be glad you called them!
Stephanie F.
I called WaggnPurr last minute when scheduled to go out of town and realized that my dogs Bordatella was not up to date. No pet hotel = big emergency! They were amazing. I received a return phone call right away and Beth came out with such short notice and so much respect for my time when my schedule did not allow the same for her. They were so accommodating, asked all of the important questions, and sent a picture of my dog looking VERY happy after her walk/feeding!
My dog is pretty flexible and doesnt demand a lot but, Beth wanted to make sure to do whatever she would need. I am so happy to find this service and I wont ever worry about my dog being anxious while in boarding again. I would 100% recommend them to care for your pet in the comfort of your home.
My dog is pretty flexible and doesnt demand a lot but, Beth wanted to make sure to do whatever she would need. I am so happy to find this service and I wont ever worry about my dog being anxious while in boarding again. I would 100% recommend them to care for your pet in the comfort of your home.