Business Details
24 Years
experience
Seattle's Top Dog Daycare & Boarding Services
Established in 2002, Downtown Dog Lounge has been a trusted name in Seattle's pet care industry for over two decades. Founded by Elise Vincentini after a personal experience with her dog Lily, our woman-owned business combines a safety-first approach with comprehensive pet services. We offer 24/7 human monitoring, stringent safety protocols, and a diverse range of services including daycare, boarding, grooming, and training. Our reputation is built on consistent quality, glowing Google reviews, and a community-driven ethos that prioritizes the well-being of every dog.With two prime locations in South Lake Union and Ballard, we provide personalized care tailored to each dog's unique needs while maintaining a secure, engaging environment. Our commitment to excellence is reflected in our detailed evaluation process, live webcams for transparency, and daily updates for pet owners. Over 20 years, we've cultivated a loyal client base through unwavering dedication to pet happiness and owner peace of mind.
Services
Daycare
Boarding
Grooming
Dog Training
Puppy Care
Bathing Services
Pet Transportation
Kennel Testing
Socialization Programs
Veterinary Coordination
Details
- Year established: 2002
Highlights and features
- 24/7 human monitoring ensures constant dog supervision
- Stringent safety standards with clean, secure facilities
- All-inclusive services under one roof since 2002
- Community-trusted with glowing Google reviews since 2002
- Woman-owned with personalized, compassionate care approach
What people say
BEST dog daycare in Seattle
Dogs return happy and tired
Daily photo updates during boarding
Skilled and caring groomers
Excellent with special needs dogs
Services
Dog Daycare
Our secure daycare facilities provide daily socialization and play for dogs of all temperaments. With 24/7 human monitoring and structured activity rotations, we ensure safe interactions and regular breaks. The environment features both indoor and outdoor play areas across two Seattle locations, with live webcams for owner visibility. Dogs must complete a 5-hour evaluation and maintain updated vaccinations including bi-annual Bordetella.
Overnight Boarding
Comfortable boarding accommodations include climate-controlled kennels and supervised play sessions. All boarders receive daily exercise and personalized care, with complimentary daycare evaluation required before first stay. The 45-minute kennel test during evaluation ensures crate compatibility. Clients receive daily photo updates and behavioral reports during extended stays.
Professional Grooming
Full-service grooming includes breed-specific haircuts, de-shedding treatments, and hygiene trims. Our certified groomers provide nail trimming, ear cleaning, and anal gland expression with optional add-ons like paw pad shaves and teeth brushing. Special packages available for puppies under six months and dogs requiring flea treatments or medicated baths.
Dog Training
Positive reinforcement training programs address obedience, socialization, and behavioral issues. Services range from 15-minute private sessions to 50-minute comprehensive training, covering commands like 'leave it' and 'recall'. Specialized programs help dogs adjust to crates, leashes, and multi-dog households through structured play and handler guidance.
Puppy Enrichment
Tailored programs for puppies under six months focus on sensory exposure and social skills. The curriculum includes human interaction exercises, gentle handling practices, and controlled introductions to other dogs. Participants receive specialized bathing services and vaccination guidance while preparing for eventual park integration after completing core vaccinations.
People
Elise Vincentini
Owner
Founded Downtown Dog Lounge in 2002 after her dog Lily's health scare. Combines personal passion for pet welfare with 20+ years of industry experience to lead Seattle's premier dog care facility.
Faith
Customer Service Manager
Manages client relations with expertise in dog behavior and service coordination. Specializes in creating welcoming experiences for new clients while maintaining operational excellence across both Seattle locations.
David
Facility Manager
Oversees daily operations and facility maintenance. Brings extensive knowledge of canine environmental safety and space optimization to ensure comfortable, engaging play areas for all dogs.
Chris
Trainer
Certified dog trainer specializing in positive reinforcement techniques. Focuses on obedience training, behavioral modification, and socialization strategies that align with each dog's natural temperament and learning style.
Cordae
Pack Lead
Coordinates dog socialization activities and monitors pack dynamics. Utilizes expertise in canine body language to create balanced playgroups and address emerging behavioral patterns during supervised interactions.
Questions
What vaccinations are required for services?
All dogs need current DHPP, rabies, and Bordetella vaccinations. Bordetella must be updated every 6 months for daycare/boarding, annually for grooming-only clients.
How does the evaluation process work?
The 5-hour evaluation includes facility tour, touch test, park observation, and kennel test. A follow-up daycare day is required before boarding reservations.
Can I visit the facility before booking?
Yes, we encourage facility tours. You can schedule a walkthrough during regular business hours to see our play areas and meet staff members.
What happens if my dog needs medication?
Our staff can administer oral medications for an additional fee. Please discuss specific requirements with our team when booking to ensure proper care planning.
Are there breed or size restrictions?
We welcome all breeds and sizes. Our staff specializes in managing diverse dog populations through careful playgroup rotations and individualized care plans.
How do you handle emergencies?
Our on-site staff is trained in basic canine first aid. For medical emergencies, we maintain relationships with local veterinary clinics for immediate transfer and care coordination.
Reviews (7)
Evan Thompson
Apr 19, 2022
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The lengths to which I've tried booking my first appointment with these guys is incredible. I've been told multiple times I will receive a call back, and they never call back. They don't respond to emails. It's as if they don't want new business, which is truly bizarre.
Thad Caperton
Apr 16, 2022
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When you can get a grooming apt, the staff are all friendly and skilled, however trying to book an apt through a terrible web portal is a nightmare. There aren't enough groomers working enough days, so booking far in advance is required, however the website won't allow you to book far in advance, as one or the required shots for my dog is always due by the time I can book an apt, and the system won't allow the apt to book because it assumes I don't vaccinate my dog properly. A terrible system that has me looking for groomers elsewhere, which is a shame because my son's groomer here is great.
Wen Zhang
Feb 20, 2022
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Am very angry about this place! If you care about your dogs then don't pick this place because if anything happens the only thing their manager will do is to play the balme game and imply that you are faking the injury and try to get money from them. My pup's nails are bleeding after the daycare. I did not notice it up front when I picked him up from the dog lounge. But when I got back home, I found his nails not only bleeding but also looked like someone trimmed them deeply.
It must have happened at their facility because I did not go anywhere else. My dog was in my car all the time. I've tried to contact them and all I want to know is what happened to my pup. What I got back is that they refuse to admit it happened at the dog lounge and imply it happened outside because there is no report saying my dog is injured from their staff. This is ridiculous as nobody is going to prove they are guilty of something. They told me all they can do is to offer a complementary bath and day care but who will go there again after all these.
It must have happened at their facility because I did not go anywhere else. My dog was in my car all the time. I've tried to contact them and all I want to know is what happened to my pup. What I got back is that they refuse to admit it happened at the dog lounge and imply it happened outside because there is no report saying my dog is injured from their staff. This is ridiculous as nobody is going to prove they are guilty of something. They told me all they can do is to offer a complementary bath and day care but who will go there again after all these.
Layla Z.
Feb 15, 2022
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Very annoying to get an appointment with. Called multiple times, did a walk-in, but they said to use the website, and then the website doesn't allow new client evaluation, so we sent numerous emails back and forth in January just to get someone to see us. Finally booked one, took our dog in, they wouldn't take him because he wasn't neutered. So we tried again after the surgery. Again multiple rounds of calls and emails just to get someone'e attention. I understand that this place is popular located in the rich tech hub, but geez the attitude! Wouldn't pick this place if it weren't the only choice we have in the area.
Elise Castorina
Feb 02, 2022
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I am changing my previous review after learning about the working environment and how employees are treated at DDL. The high attrition/turnover rate of staff speaks for itself too in my personal opinion. I have never had any issue with the DDL SLU staff themselves though - they've always been wonderful and caring toward my dog. They did always seem short staffed though and it was a bit concerning to see so many dogs in the parks with maybe only 1 human to monitor them.
I feel like the ratio should be higher for more humans to dogs for safety. Reviews by employees on sites like Glassdoor and Indeed seem to substantiate what I've heard about the poor working environment. I'm going to choose to support other dog-related businesses at this time.
I feel like the ratio should be higher for more humans to dogs for safety. Reviews by employees on sites like Glassdoor and Indeed seem to substantiate what I've heard about the poor working environment. I'm going to choose to support other dog-related businesses at this time.
Rinky Dutta
Dec 18, 2021
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This was my second visit and I'm very disappointed. I brought in my 1.5 yr old yorkie couple weeks back for nail trimming and a woman (can't remember her name) took care of him perfectly well. So the next time I bought their full bath and haircut package. Adam was the assigned groomer. I specifically told him that i didn't want his hair around his face and ears trimmed too much as he's very nervous and I love it that way.
But when i came to pick him up I saw the body hair was not shortened much but exactly the face and ears were almost shaved. I could barely recognize my baby. When I asked him he replied "yeah I like it proportionate so I did this". First of all when i give specific instructions you tell me if you can't do it but he had agreed and later said he decided so did it which is ridiculous. He akso had nail trimming in the package.
I'm not sure what Adam did but I noticed my baby was limping and I feel his paws are paining. Coz he loves when I pamper his paws but now he's not letting me anywhere near them. I am never trusting them with my pup again and neither should any of you.
But when i came to pick him up I saw the body hair was not shortened much but exactly the face and ears were almost shaved. I could barely recognize my baby. When I asked him he replied "yeah I like it proportionate so I did this". First of all when i give specific instructions you tell me if you can't do it but he had agreed and later said he decided so did it which is ridiculous. He akso had nail trimming in the package.
I'm not sure what Adam did but I noticed my baby was limping and I feel his paws are paining. Coz he loves when I pamper his paws but now he's not letting me anywhere near them. I am never trusting them with my pup again and neither should any of you.
October Tiger
Nov 12, 2021
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Needed to board my dogs this weekend but couldn't reach anyone by phone for 2 days. I will never consider this place as I'd be in a panic if I couldn't get a hold of someone when they had my animals.