The Pampered Pet Resort

Business Details

21 Years

experience

Luxury Pet Boarding & Daycare in Hoover, AL

At The Pampered Pet Resort, we believe pampering should be a way of life for all dogs and cats. Founded in 2005 by Stephanie Clayton, our resort was designed with the philosophy that every pet deserves exceptional care when away from their family. As members of the American Boarding Kennel Association since 2003, we combine industry expertise with a passion for animal welfare. Our facility features spacious runs, luxury suites, five play yards, and a dedicated cat condo with climbing activities and a saltwater aquarium. Our team of 15-20 animal-loving staff ensures personalized attention, including medication administration, bathing, and enrichment activities.

We prioritize community involvement through partnerships with local rescue organizations and advocate for pet adoption. With over 18 years of experience in pet care, our staff provides dog boarding, cat boarding, daycare, and grooming services in a safe, engaging environment. We maintain rigorous cleanliness and safety standards, offering tours Monday through Saturday for transparency. Located in Hoover, Alabama, we serve pet owners seeking reliable, compassionate care for their companions. Our commitment to excellence has made us a trusted choice for pet lodging and daily care in the region.

Services

Dog Boarding Cat Boarding Doggie Daycare Bathing Services Luxury Suites

Details

Year established: 2005

Highlights and features

We offer 18+ years of specialized pet care experience since 2005
Our facility includes luxury suites and five dedicated play yards
Dedicated feline amenities with climbing structures and aquarium viewing
Trained staff provides medication administration and personalized attention
Active partners in local pet rescue and adoption initiatives

Associations and certifications

American Boarding Kennel Association

Website

Update Listing

Services

Dog Boarding

Overnight accommodations for dogs in spacious runs or luxury suites with supervised playtime in five dedicated yards. Staff provides twice-daily walks, feeding, and medication administration. Ideal for pet owners seeking secure, engaging environments for their canine companions during travel or busy schedules.

Cat Boarding

Specialized boarding for cats in a two-room condo with climbing structures and a saltwater aquarium viewing area. Quiet environment designed to reduce feline stress with regular feeding, litter box maintenance, and gentle interaction from trained staff members.

Doggie Daycare

Supervised daytime socialization and exercise program for dogs. Features group play in secure yards, individual attention from staff, and optional add-on services like paw spa treatments. Promotes physical activity and mental stimulation for dogs needing daytime enrichment.

Bathing Services

Professional pet bathing with optional nail trimming and coat conditioning treatments. Uses pet-safe products and specialized equipment to ensure comfort. Available as a standalone service or add-on to boarding/daycare packages for complete pet care solutions.

People

Stephanie Clayton

Owner

Founder of The Pampered Pet Resort since 2005, Stephanie combines lifelong animal passion with ABKA-certified expertise. Active in local rescue efforts, she maintains high care standards while operating the Hoover facility with four rescue dogs.

Jade Sisk-Trott

Kennel Manager

Kennel Manager since 2011 with prior staff experience since 2009. Oversees daily operations and guest care while managing six dogs and six cats personally. Provides adoption guidance and ensures staff maintains compassionate, professional service standards.

Questions

What services does The The Pampered Pet Resort offer?

We provide dog boarding, cat boarding, doggie daycare, and bathing services in a secure, pet-friendly environment.

Are reservations required for pet boarding?

We recommend reservations for boarding and daycare services, especially during peak travel seasons to ensure availability.

What are your operating hours?

We operate Monday-Friday 7am-6pm, Saturday 8am-6pm, and Sunday 3pm-5pm for pet drop-off/pickup only.

Can I tour the facility before boarding my pet?

Yes, we offer facility tours Monday through Saturday to help you familiarize with our boarding and daycare spaces.

Do you accommodate pets with special needs?

Our staff provides medication administration and specialized care for pets with dietary or medical requirements when arranged in advance.

Reviews (7)

Write a Review

Ryan Herrin

Mar 18, 2022 Report

My doggo gets great care every time we go out of town. Make sure your pet's records are up to date! Prices are reasoable.

Tessa L.

Jul 29, 2021 Report

I've been going here for a week and I'm so impressed by the care and attention from the staff! My dog who typically has some separation anxiety runs out of my arms without looking back and always comes to me with tail wagging at the end of the day and well tired. Stephanie and the rest of the team are just wonderful folks and I'm grateful for this business!

Megan Moore

Jul 22, 2021 Report

I will never take my cats there again. My Tucker could walk fine before "Pampered" Pets. I left him in their care for a few days at the end of Dec 2019. I come back to pick him up after New Years and he isn't able to walk at all. And of course Pampered Pets has no idea why. I don't like having cages for cats anyway but you'd think they'd be safe from harm. Obviously something had to happen during his free time and I guess there wasn't any supervision.

I find it hard to believe he miraculously stopped being able to walk right when I got to my house. Tucker had to be on pain meds and gabapentin, have X-rays done and he couldn't walk for a while. Luckily he sprung back.just to have trouble again months later. I still think he injured his spine because he hasn't been the same since. I had to take away his cat tree in fear he would start limping again.

I get that he could have injured himself but for them to have no recollection of it and have no idea how it happened is very frustrating. Of course I asked for footage from the cameras (that they say they have) and amazingly they weren't working. I will not rely on them to ever watch my cats again. I can't trust them.

Eric Vinsant

Jun 18, 2021 Report

The best dog resort in town. This is the only place we have left our dogs where they come back in better condition than when we left them.

Ashton G.

May 15, 2021 Report

I recently applied for a job position and the hiring process was awesome. Jade was kindhearted and considerate. I felt comfortable during the interview process. The facility was very clean and well organized. The pets are loved and receive excellent care. Pampered Pet Resort is the perfect place to bring your fur babies!

Marti Daniels

Mar 15, 2021 Report

My fur baby, Beau, seemed comfortable when I picked him up. He acted as normal as a cat does. Great place. This wa Beau's first spend the night away from home. We will use Per Resort again.

D. R.

Feb 17, 2021 Report

I love Pampered Pet Resort. My husband and I have looked at other places through the years but haven't found a better place for our 3 fur babies. Stephanie, the owner, is AMAZING! She's professional, caring and really takes the time to get to know you and your pets. Jade, the general manager, I trust implicitly with knowing my dogs themselves-their wants and needs but mostly she truly loves my dogs and loves and enjoys ALL of the animals that comes through PPR's doors. Jade is always willing to answer questions. Susan, a kennel tech, is one of the sweetest young woman; she always has a smile and an offer to help me get my pups in the car.

My dogs have always come home happy, content and thankfully tired and I can say the few times we've boarded them elsewhere we didn't get the same result. Thank you Stephanie and Jade for loving and taking care of our fur babies.