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24 Years
experience
Emergency
services
24/7 Emergency & Comprehensive Veterinary Care in Staten Island
Bay Street Animal Hospital is a state-of-the-art pet health center dedicated to providing 24/7 emergency and advanced diagnostic services. Our mission centers on delivering exceptional medical care with kindness and thoughtfulness, ensuring every patient receives timely and compassionate treatment. With a team of highly experienced veterinarians and support staff, we strive to be Staten Island's premier animal hospital. Our focus extends beyond immediate care to building long-term relationships with pet owners in a safe, sanitary environment.

We combine cutting-edge technology with personalized service to address both routine and complex veterinary needs. Our facility offers comprehensive services including surgery, diagnostics, integrative medicine, and luxury pet accommodations. We prioritize transparency, ethical practices, and community engagement through partnerships with local rescue organizations. Our decades of combined experience and commitment to continuous innovation reinforce our position as a trusted leader in veterinary care.
Services
Pet Emergency Care Pet Surgery Integrative Care In-House Pharmacy Diagnostic Lab Pet Radiology Pet Grooming Luxury Pet Hotel
Details
  • Year established: 2002
Highlights and features
  • We provide 24/7 emergency veterinary care with immediate access to diagnostics and treatment.
  • Our team includes veterinarians with over 40 years of combined experience in advanced veterinary medicine.
  • We offer in-house diagnostics delivering results within 30 minutes for urgent cases.
  • Our integrative care combines traditional and alternative medicine approaches for holistic treatment.
  • We maintain a luxury pet hotel with supervised outdoor play areas and temperature-controlled suites.
What people say
Caring, knowledgeable, empathetic Patient, expertise and kindness Great care for my cat Sterilize the wound properly Gums/teeth problems diagnosed
Services
Pet Emergency Care
Our 24/7 emergency veterinary service addresses urgent medical needs for pets at any hour. With on-call doctors and rapid diagnostic capabilities, we provide immediate treatment for critical conditions. This service ensures pets receive life-saving interventions without delay, including trauma care and acute illness management.
Pet Surgery
We perform over 2,500 surgical procedures annually, including dental, abdominal, and orthopedic operations. Our team monitors patients throughout surgical interventions and recovery phases. Services range from routine spaying/neutering to complex thoracic procedures requiring specialized expertise.
Integrative Care
Combining traditional Western medicine with alternative therapies like acupuncture and laser treatment, our integrative approach addresses chronic conditions and pain management. This service incorporates stem cell therapy and herbal medicine to enhance treatment outcomes for long-term health.
In-House Pharmacy
Our on-site pharmacy provides immediate access to prescription medications and healthcare products for pets. This service ensures accurate dispensing of treatments while allowing direct consultation with veterinary professionals about medication usage and side effects.
Diagnostic Lab
Equipped with advanced diagnostic technology, our lab delivers test results within 30 minutes for urgent cases. This rapid turnaround enables timely treatment decisions for critical conditions while maintaining high accuracy standards for complex diagnoses.
People
Dr. Robert B. Cohen
Veterinarian
Graduate of University of Pennsylvania Veterinary School with 40+ years experience. Former Head of Cardiology at Animal Medical Center of New York. Developed world-renowned veterinary cardiology consulting service.
Dr. Theresa Ann Cavallaro
Medical Director
1992 Mississippi State University graduate with 32 years veterinary experience. Former Medical Director of South Shore Veterinary Practice. Recognized for exceptional medical expertise and compassionate patient care approach.
Dr. Ashley Aanonsen
Veterinarian
Ross University graduate with specialization in internal and rescue medicine. Active participant in local animal rescue initiatives. Joined Bay Street team in 2020 after general practice experience.
Gabriella Macaluso
Practice Manager
Oversees daily operations and service quality assurance. Coordinates team training programs to maintain high care standards. Manages client relations and facility resource optimization.
Fran Spinelli-Pirozek
Human Resources Director
Responsible for staff recruitment, professional development, and workplace culture initiatives. Ensures compliance with employment regulations and fosters team collaboration across departments.
Questions
What emergency veterinary services are available?
We provide 24/7 emergency care with on-call veterinarians for urgent pet medical needs, including trauma treatment and critical condition management.
How do I schedule an appointment?
Call us directly at (718) 420-9100 or use our online booking system for non-emergency appointments during regular business hours.
What diagnostic capabilities do you have?
Our in-house lab delivers most results within 30 minutes, including blood work, urinalysis, and infectious disease testing for rapid treatment decisions.
Do you offer alternative medicine options?
Yes, we provide integrative care combining traditional treatments with acupuncture, laser therapy, and herbal medicine for comprehensive treatment plans.
What pet boarding amenities are available?
Our luxury pet hotel features temperature-controlled suites, supervised outdoor play areas, and specialized cat condos for comfortable pet accommodations.
Reviews (5)
Susan Armstrong
May 19, 2022 Report
I can't say enough great things about Dr. Cohen! He diagnosed my Bruno and treated him properly when other vets have failed him. Thank you for helping our pup who is now home with us! Your patience, expertise and kindness does not go unnoticed! And thank you to all of the staff at Bay Street Animal Hospital who have helped along the way :
Jon Cohen
May 17, 2022 Report
On the advice of a SI Facebook group I went to Bay Street Animal Hospital and my dog was seen by Dr. Cohen (no relation) Unfortunately my dog has a fast growing tumor and we discussed options. He said that at her age and the aggressiveness of the tumor he would not recommend putting her through surgeries and chemo, that may or may not work. He was amazingly kind and compassionate. Got me bottled water and cared for me as I was feeling lightheaded.

I highly recommend this practice, especially if Dr C is working. **I went to a fancy competitor in NJ, just 2 weeks earlier, for the same issue. I spent 1k and never saw the vet once. She only called me by cellphone. Clinically that may not affect the care of the patients, but on a human level, owners need some care too.
Cristina Varriale
Mar 14, 2022 Report
Overpriced and incompetent. I had my dog spayed here. When I asked the doctor when I needed to bring her back for a follow-up, he said I didn't have to because they used glue which would dissolve on its own. When I got her home and inspected the wound, there were staples. Then, I needed to get her heart worm medication. I got her first two doses from them. I then tried to order a six month supply from Chewy.

They wouldn't approve, first claiming she needed a heart worm test (she didn't), then claimed they would only give one dose at a time until she's a year (her breed generally reaches adult size by 9 months) because the meds are weight based, then they approved the six month supply, then they rejected it, then they approved a three month from chewy, (chewy only sells in 6 or 12 month supply), then they said they wouldn't give a prescription until she's a year, but would send me 2 pills in the mail for $63. (Chewy was going to charge $123 for 6 months). I will NEVER use this place again. No one knows what's going on. You get a completely different answer every time you speak to someone. I'm calling the licensing board to formally complain.
Laine Santa
Feb 12, 2022 Report
From booking to the actual appointment went great! One of the techs Johnny was so helpful and understanding. Our dog gets extremely nervous and anxious at the vet, and he did all he could and more to make her comfortable. Dr Aanonsen also is wonderful! She makes you extremely comfortable, and is very thorough, she knows how to handle your pets well, and makes sure all your questions are answered. Thanks to you guys for treating us so well!
Rose Ungaro
Jan 11, 2022 Report
ZERO STARS! Took my Pomeranian there last night (1/15/22) for an emergency visit as she had blood in her stool and vomit. They made me sign an estimate sheet on how much the visit would be. $85 for office visit. $160 for blood work. I end up walking out of there paying $450 with no medicines because of how expensive they were. They told me she had no fever when the nurse didn't even check her for fever.

And worst of alll they destroyed the fur on her butt. I use a special groomer to keep her fur round and silky. When I mentioned to girls of her damaged fur.they just sat there & couldn't care less! Gross. Now her backside is completely destroyed! NEVER AGAIN WILL I OR ANYONE I KNOW STEP FOOT IN THAT PLACE! Today I'm taking her to my regular vet for meds. I did learn something. Richmond Valley Vets are amazing!