Business Details
50+ Years
experience
Your Trusted Pet Boarding & Grooming Experts in Charlottesville
Pet Motel and Salon has been a family-owned and operated business since 1975, dedicated to providing exceptional boarding and grooming services for dogs and cats. Our mission centers on comfort, cleanliness, and concern for every pet entrusted to our care. We specialize in individualized attention, ensuring pets receive structured routines, outdoor exercise, and a secure environment 365 days a year. Our grooming services prioritize the pet's needs with all-inclusive pricing, avoiding unnecessary add-ons while maintaining high-quality standards. With decades of experience, we combine expertise in pet care with a commitment to transparency, reliability, and ethical practices.Our facility features spacious runs for dogs and luxury condos for cats, designed to meet diverse comfort requirements. We emphasize clear communication with pet owners, offering detailed policies on vaccinations, medication administration, and daily routines. Our teams deep understanding of pet behavior and health ensures every guest receives personalized care tailored to their specific needs. We maintain rigorous cleanliness protocols and invest in staff training to uphold our reputation as a trusted provider in the Charlottesville community. Our focus remains on creating a stress-free experience for pets and peace of mind for their owners.
Services
Dog Boarding
Cat Boarding
Dog Grooming
Doggy Daycare
Pet Grooming
Details
- Year established: 1975
Highlights and features
- Family-owned since 1975 with decades of pet care expertise
- Individualized care avoiding stressful group environments
- Structured routines with 3 daily outdoor sessions for dogs
- All-inclusive grooming pricing with no hidden fees
- Luxury cat condos and spacious dog runs for comfort
What people say
Excellent care
Clean facilities
Knowledgeable staff
Stress-free experience
Attentive team
Services
Dog Boarding
Our dog boarding service provides a clean, secure environment with three daily outdoor sessions. Each dog stays in spacious, private runs with raised beds and constant human interaction. The inclusive rate covers food, exercise, and basic care, ensuring a stress-free experience for pets and peace of mind for owners.
Cat Boarding
Luxury cat condos offer vertical and horizontal spaces for climbing, resting, and privacy. Cats receive Purina Cat Chow Complete, with options for owner-provided food. Medication administration is available, and all condos feature scratching posts and hideaways to cater to different feline preferences and comfort levels.
Dog Grooming
All-inclusive grooming services include baths, haircuts, nail trimming, and ear cleaning. We offer breed-specific cuts, short maintenance clips, and hand-scissored styles. Our four-step process ensures thorough cleaning and detangling, with optional bows or bandanas for a polished finish, all performed by experienced groomers.
Doggy Daycare
Designed for dogs needing individualized care, our daycare avoids group play environments. Pets enjoy structured indoor play with playground equipment and three outdoor sessions daily. Large, private runs replace traditional crates, allowing freedom of movement in a calm, supervised setting.
Questions
What services does Pet Motel and Salon offer?
We provide dog and cat boarding, doggy daycare, and full-service grooming with all-inclusive pricing.
Are your services available year-round?
Yes, we operate 365 days a year but may close for major holidays like Christmas and Thanksgiving.
How do you handle pet medications?
We administer medications for an additional fee but do not guarantee consumption for orally resistant pets.
What sets you apart from other pet care providers?
Our focus on individualized care, structured routines, and transparent all-inclusive pricing distinguishes us from competitors.
What are your vaccination requirements for boarding?
Dogs need rabies, distemper/parvo, and bordetella; cats require rabies and distemper vaccinations prior to boarding.
Reviews (5)
Emily Boardman
Feb 22, 2022
Report
We boarded our cats here and I was very pleased with the service. The cat boarding area was spotless. How you keep a cat area that clean, I'm not sure. The cat "condo" was very spacious for our 2 cats. I felt the price was fair also. I liked that we could pick up before noon on Monday without paying for another day. Cats were clean and not distressed upon pick up, so I trust they were cared for. We will be back for cat motel services!
Susan Diffie
Jan 26, 2022
Report
Friendly and professional. Provided a nice cut for our poodle and she looks adorable. I took off one star only because you can't really schedule ahead. It's first come first serve. You drop your pet off and pick up when they are done.
Andong Liang
Dec 23, 2021
Report
Deposit is not refundable at all for this place. I was test positive for Covid-19 before travel and wanted to cancel my appointment. I was able to cancel all my flight tickets and hotels, but this one is fully non-refundable. Had no chance to experience the service yet. Please be careful before choosing this place, because accidents do happens.
Joseph Delmontagne
Sep 14, 2021
Report
I dropped my dog off on Saturday and the owner was the one checking me out. He didn't mention you get charged DOUBLE for picking up on a Sunday. Yeah you get doubled charged for picking up on one of the most common days for boarding pets. And before anyone says it's clearly posted. it's posted but not clear whatsoever with their taped up sign looking like a ghetto McDonald's menu. I will never come back to this business
Mona Fergeson
Aug 17, 2021
Report
Horrible. I will never go back. I used the grooming services. They did a horrible job on my Shih Tuz and then complained that she was aggressive. My dog has been groomed in the past and the groomer I used never spoke to me concerning this issue. I should have walked out the door upon my arrival. As my gut told me this isn't the place to have my dog groomed.
