Business Details
50+ Years
experience
Your Trusted Pet Store for Healthy Pets & Supplies
Petland has been a leader in the retail pet industry for over 50 years, dedicated to animal care, community service, and customer education. Our ongoing staff training programs and in-store animal husbandry systems ensure pets receive exceptional care while in our facilities. We prioritize matching the right pet with the right customer, emphasizing behavioral, nutritional, and environmental needs. Our commitment extends beyond sales, offering resources to enhance pet owners' knowledge and strengthen the human-animal bond. Through initiatives like our Adopt-A-Pet Program, we've placed over 250,000 homeless pets in the past decade.Our partnerships with USDA-licensed breeders ensure ethical sourcing, with transparency in breeder inspection reports. We operate globally with over 140 locations, combining local community focus with international expertise. Our corporate philosophy centers on responsible pet ownership, education, and improving animal welfare standards. With franchise opportunities available worldwide, we empower pet lovers to build careers aligned with their passion. Our dedication to quality care, customer support, and community impact defines our leadership in the pet retail industry.
Services
Pet Adoption
Grooming Products
Training Supplies
Pet Food
Community Programs
Veterinary Resources
Pet Counseling
Breed Information
Adoption Checklists
Animal Welfare Initiatives
Details
- Year established: 1967
Highlights and features
- We've prioritized animal care through ongoing staff training since 1967
- Our Adopt-A-Pet Program placed 250,000+ homeless pets in 10 years
- We partner exclusively with USDA-licensed breeders with clean inspection records
- Global network of 140+ stores combines local community focus with international expertise
- We provide comprehensive pet care education through trained counselors and resources
Services
Pet Adoption
Petland's adoption program connects families with pets through careful matching processes. Our trained counselors assess customer needs and pet temperaments to ensure compatible pairings. We maintain partnerships with USDA-certified breeders and rescue organizations, offering comprehensive health records and care histories for all available pets.
Pet Counseling
Our certified pet counselors provide expert advice on behavioral, nutritional, and environmental needs. Through personalized consultations and educational materials, we help owners understand proper care techniques, training methods, and health maintenance for various pet species and life stages.
Community Programs
Petland's community service programs focus on reducing pet overpopulation and supporting local shelters. Our Adopt-A-Pet Program has successfully placed over 250,000 homeless pets in the past decade through collaborative efforts with animal welfare organizations and in-store adoption events.
Pet Supplies
We offer a comprehensive range of pet products from global vendors, including specialty foods, grooming items, and wellness products. Our inventory features brands like Heartland Naturals and The Gimmes, with store-specific availability maintained through local franchise operations.
Breeder Partnerships
Petland maintains strict breeder selection criteria requiring USDA licensing and clean inspection records. We conduct regular facility visits and provide transparency through accessible USDA inspection reports, ensuring all breeding operations meet our comprehensive animal welfare standards.
Questions
Where do Petland puppies come from?
Our puppies come from USDA-licensed breeders with no recent inspection violations. We maintain transparency through accessible USDA reports and conduct regular breeder facility visits.
What happens to unsold puppies at Petland?
Unsold puppies remain in our care until adopted. We work with rescue organizations and maintain adoption programs to ensure all pets find permanent homes.
Do you offer pet care advice?
Yes, our certified pet counselors provide free guidance on nutrition, behavior, and health through consultations, educational materials, and training resources.
How many Petland locations exist?
We operate over 140 stores globally, including locations in the United States, Canada, South Africa, China, Mexico, Brazil, and El Salvador.
Are financing options available for pet purchases?
We offer the Petland Credit Card through Comenity Bank for qualifying purchases. Contact your local store for specific financing terms and approval details.
Does Petland support animal welfare initiatives?
We actively support shelters through donations, sponsor adoption events, and maintain the Petland Charities organization that provides emergency pet care assistance and supports service dog programs.
Videos
Reviews (6)
Caroline Nguyen
Jun 04, 2022
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The employees, specifically Stephanie, were wonderful to work with when we purchased our F1B mini bernedoodle. She kept the store open for us as we sped to the store 10 minutes before closing. She and the other employees stayed late to help us with our puppy purchase without any complaints. Our other two doodles are from a reputable breeder in Kansas, and I can honestly say the experiences were similar and our new puppy from Petland is doing great!
We were given our puppy's complete health history and info on where she came from. It was an overall easy and wonderful experience. Thank you, Stephanie and all the employees that take good care of the animals and their clients in the store!
We were given our puppy's complete health history and info on where she came from. It was an overall easy and wonderful experience. Thank you, Stephanie and all the employees that take good care of the animals and their clients in the store!
Rachel Jones
May 22, 2022
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Definitely request both Alex and Angela! They are super knowledgable about breeds and anything you may need to know. You can tell they both love their job and want the dogs to go to good, caring homes. Here are my two babies that I got from Petland - I adore them and could not have asked for a better experience!
Amanda Layoso
Apr 19, 2022
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Met this cutie for a little play time with the help of an awesome employee, Casey! Casey gave us a lot of information, was very professional, and really helped us understand how wonderful PetLand puppies and their policies are. Highly recommend to visit and give some play time with their puppies!
Brian Bisdorf
Feb 25, 2022
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Picked up two new family additions today! Thanks Alex for all the help and making the experience so fun. : excellent service and super patient with us. It took us almost all afternoon to decide on our pups and we really appreciate all the advice you gave. Super happy with our two new pups! Thanks again Alex!
Aaron Hardin
Jan 21, 2022
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We got our sweet Mini Aussie here and Stephanie was SO helpful! She explained the entire adoption process thoroughly and answered every question we had. I would definitely recommend asking for her if you come in.
K. Montgomery
Jan 20, 2022
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Dominique was so helpful the minute we walked in. We were pretty set on what we wanted but she was very welcoming and set us up with our puppy immediately. They have all the accessories and necessities needed for your pup and we're leaving very satisfied with our purchase and feel like it was a perfect match. So glad we picked this place and we're fortunate enough to have the help we did as the process was so easy and quick!
