Business Details
35 Years
experience
Your Trusted Pet Care Destination
Since 1991, PET DEPOT has established itself as a trusted provider of premium pet products and services, prioritizing pet health and owner satisfaction. Our franchise network combines personalized care with competitive pricing, offering natural pet food, grooming, veterinary care, and supplies through locally owned stores. With over 30 locations across the U.S. and Canada, we maintain rigorous training standards for franchise owners to ensure expert advice and service.Our commitment to quality extends to custom-built veterinary hospitals equipped with advanced diagnostic tools and holistic wellness solutions. By integrating retail and medical services, we provide comprehensive care for pets while fostering community relationships through knowledgeable, compassionate staff.
Services
Pet Food Retail
Grooming Services
Veterinary Care
Pet Adoptions
Animal Supplies
Details
- Year established: 1991
Highlights and features
- Established in 1991 with proven pet care expertise
- Locally owned franchises with standardized quality training
- Comprehensive product selection including raw diets and holistic brands
- Veterinary hospitals with state-of-the-art diagnostic equipment
- Customizable store formats from 1,500 to 10,000 sq. ft.
Services
Pet Food Retail
We offer hundreds of premium natural and holistic pet food brands including Zignature and Nulo. Our inventory features fresh, frozen, and raw diets tailored to specific nutritional needs. Expert staff provide personalized diet recommendations for optimal pet health.
Veterinary Care
Our veterinary hospitals feature digital radiography, ultrasound machines, and advanced surgical equipment. Services include wellness exams, diagnostics, and treatment for acute/chronic conditions. Locations offer both outpatient and full-service medical care.
Pet Grooming
Professional grooming includes bathing, coat trimming, nail clipping, and ear cleaning. Our groomers accommodate various breeds and coat types. Appointments ensure personalized attention while maintaining pet comfort and safety.
Pet Adoptions
We partner with rescue organizations to facilitate pet adoptions. Our stores provide adoption counseling and starter kits with essential supplies. Follow-up support helps ensure successful pet-owner matches through transition periods.
Animal Supplies
We stock toys, treats, habitats, and accessories for dogs, cats, birds, and small animals. Our inventory includes specialty items like self-wash stations and raw food handling equipment. Staff assist with product selection based on pet-specific needs.
Questions
What pet food brands do you carry?
We stock premium natural brands like Zignature and Nulo, plus raw and holistic diets. Our selection includes grain-free, limited-ingredient, and breed-specific formulas.
Do you offer veterinary services?
Yes, we operate full-service veterinary hospitals with digital radiography, ultrasound, and surgical capabilities. Services include wellness exams, diagnostics, and treatment for acute/chronic conditions.
Are grooming appointments available?
Yes, we offer professional grooming by appointment. Services include bathing, coat trimming, nail clipping, and ear cleaning for various breeds and coat types.
Do you help with pet adoptions?
We partner with rescue organizations for pet adoptions. Our staff provides counseling and starter kits, plus follow-up support for new pet owners.
What store formats do you offer?
We have Barkery locations (1,500+ sq. ft.), full-service stores (4,000-8,000 sq. ft.), and veterinary hospitals (2,000+ sq. ft.) with customizable layouts.
Reviews (6)
Nancy Z.
May 05, 2022
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I don't know if I will return here. They told me my baby kitten was a girl! Yesterday I had her in to be spade lol and found out my beautiful girl is now a boy! How does this happen!
Vanessa V.
Feb 02, 2022
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Worst customer service! Rude staff can't help at all. would never recommend have no patience at all.
Kyle G.
Nov 24, 2021
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I try to go to places like this to support local small businesses. However, I just can't anymore. While some staff are super nice others are just so rude for no reason. This place is extremely overpriced anyways and there are plenty of pet shops in the area. Hard skip here
Anna H.
Oct 31, 2021
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As I'm parrot-sitting Gerri currently, there's a lot to learn and I'm glad I was able to find what I needed here. Parrots love cuttlebone and natural pieces here are only 79 cents a piece! There's all kinds of food, perches, and toys too. May come back later for a bell and more cuttlebone if needed. Friendly and helpful staff. They were even giving away free car food! I got to meet their store bird, Chubby, who really resembles Gerri!
Stephanie E.
Sep 17, 2021
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If I could give zero stars I would. Took my dog in for an ear infection, the first DR didn't offer us any type of testing to see what type of infection it was. He just prescribed a rash and drops that didn't treat my pups infection. Told me to come back in 2 weeks. Two weeks later I go back and another doctor wants to give me antibiotics for his ear infection. ONCE AGAIN NO TEST. Keep in mind both doctors checked my dogs ear.
I refused because the doctor was rude and I could t understand him due to his heavy accent. A week later I had to take my dog to his primary vet. He found a foreign body in my dogs ear that was causing the infection and pain. WOULD NOT RECOMMENDED! They aren't careful and not professional at all.
I refused because the doctor was rude and I could t understand him due to his heavy accent. A week later I had to take my dog to his primary vet. He found a foreign body in my dogs ear that was causing the infection and pain. WOULD NOT RECOMMENDED! They aren't careful and not professional at all.
Anita A.
Oct 25, 2018
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Great customer service! Retha in grooming dept is so so sweet I love her and trust her with my little baby.
