Business Details
23 Years
experience
Your Trusted Pet Store in Gardnerville, NV
Founded in 2003, Max's Pet Supplies emerged from a local need for high-quality pet nutrition and supplies in Douglas County. Our founder Kori recognized this gap after a beloved local pet store closed, leaving pet owners without access to specialty products. With a passion for animal welfare and a commitment to community, we opened our doors to provide premium natural foods, treats, and supplies for dogs and cats. Named after Kori's adopted Labrador/Akita mix Max, our store embodies the spirit of second chances and lifelong learning that defines our approach to pet care. Our knowledgeable team curates products from trusted brands like NutriSource and Dr.Marty, while offering unique services like our self-service dog wash and Astro Loyalty Program. We prioritize building lasting relationships with both pets and their owners, ensuring every visit brings value and joy. Our history of community involvement includes partnerships with local animal shelters and educational resources for responsible pet ownership. Through decades of combined experience, we've become a trusted resource for pet parents seeking expert guidance and quality products. Our commitment to transparency, ethical sourcing, and customer satisfaction remains unwavering since our founding.
Services
Self-Service Dog Wash
Pet Food Sales
Pet Supplies
Professional Training
In-Store Pickup
Details
- Year established: 2003
Highlights and features
- We've served Gardnerville since 2003 with expert pet care knowledge
- Our self-service dog wash features premium grooming products
- We offer a loyalty program with exclusive pet-related rewards
- Our staff provides personalized product recommendations for pet health
- We support local animal shelters through community partnerships
What people say
Great selection
Friendly staff
Excellent dog wash
Quality pet foods
Loyal customer rewards
Services
Self-Service Dog Wash
Our self-service dog wash facility offers flexible 20-minute bathing sessions with premium shampoos and conditioners. Each session includes towels, grooming tools, and access to semi-private tubs with easy-entry doors. Customers can choose from multiple time slots daily, with special pricing for frequent visitors through our punch card program.
Pet Food Sales
We carry a comprehensive selection of natural pet foods including dry, wet, freeze-dried, and raw options for dogs and cats. Our inventory features premium brands like NutriSource, Dr. Marty, and FirstMate, with specialized formulas for puppies, seniors, and pets with dietary restrictions.
Professional Training
Our training resources help pet owners develop better communication with their animals. We offer guidance on basic obedience, behavior modification, and socialization techniques through in-store consultations and recommended training programs tailored to each pet's needs.
In-Store Pickup
Our convenient pickup options allow customers to order online or by phone and collect purchases without leaving their vehicles. This service includes curbside delivery of pre-ordered pet foods, supplies, and speciality items during regular business hours.
Loyalty Program
The Astro Loyalty Program provides exclusive benefits including points on purchases, birthday rewards, and early access to special promotions. Members receive personalized recommendations and accumulate points toward future discounts on pet products and services.
People
Kori
Founder
Kori established Max's Pet Supplies in 2003 after identifying a need for quality pet products in Douglas County. A dedicated animal advocate, she adopted Max from the local shelter and transformed her passion for pet care into a thriving community business focused on natural nutrition and ethical pet ownership.
Questions
What services does Max's Pet Supplies offer?
We provide self-service dog wash facilities, premium pet foods, grooming supplies, professional training resources, and convenient in-store pickup options.
When is the self-service dog wash available?
Our dog wash operates during regular business hours with 20-minute appointment slots starting at 10:30 AM, though we accommodate walk-ins when possible.
Do you carry specialty pet foods?
Yes, we stock natural, organic, and specialty formulas including grain-free options, senior pet foods, and raw diet products from trusted brands.
Is there a loyalty program?
Our Astro Loyalty Program offers points on purchases, birthday rewards, and exclusive discounts for frequent customers.
Can I order online for pickup?
Yes, we offer convenient online ordering with in-store or curbside pickup for all pet foods and supplies during business hours.
How did the store get its name?
The store honors Max, a rescued Labrador/Akita mix adopted by our founder Kori, who inspired our commitment to second chances and quality pet care.
Reviews (5)
Tim Lowden
Aug 15, 2021
Report
How to take both my dogs in to bathe them I'm glad we have that option here in this Valley. Bunch of ladies in there very helpful
Sam Johnson
May 16, 2021
Report
Our Annie is loving her new treatment and all looking great. Excellent and yummy products! The dog treats are well made and last quite a long time.
CheekyGreenConure
May 10, 2021
Report
A nice tiny store packed with all you need. A good selection of kibble, a self wash, training, and one of my favorite things-raw food. A pet store that offers raw (dog) food will always have my support 100%. We have had great, helpful service as well so this will be our one and only stop for our puppy!
Isabel Pfister Delbert'S. Creator
Apr 08, 2021
Report
Very knowledgeable and helpful - they helped me find a shirt for my dogs that is warm for my older dog, and compressing for my shy dog.
Vanessa
Mar 12, 2021
Report
I stopped shopping here many years ago due to rude service but I have come back as they are the only pet store that carries my senior dog food and they order larger bags for me. The service has improved greatly and everyone is so nice and friendly and they have a great supply of doggy chews which is hard to come by at other stores. The store is just so cute and boutique like and with the friendly service and good products it just makes me want to stay a loyal customer. Thank you for improving and being a great local business.
