Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Premium Pet Care in Hampshire, IL
Kountry Pet Resort & Training Center has been dedicated to providing exceptional pet care since 1973. Our family-owned business combines decades of experience with a deep understanding of pet needs to deliver luxury lodging, grooming, training, and daycare services. We prioritize personalized attention, utilizing specialized amenities and evidence-based training methods to ensure pets receive consistent, compassionate care. Our team's expertise in animal behavior and commitment to continuous improvement has established us as a trusted leader in the pet care industry, serving both local and regional communities. 
Services
Pet Lodging
Grooming
Training
Day Care
Transportation
Boarding
Pick-up/Delivery
Agility Training
Bathing Services
Behavior Modification
Details
- Year established: 1973
Highlights and features
- Family-owned since 1973 with generational pet care expertise
- Customized care plans tailored to individual pet needs
- Experienced staff trained in animal behavior and safety protocols
- Secure, supervised environment with climate-controlled facilities
- Proven track record of 500+ 5-star client testimonials
What people say
Staff is fantastic
Loves the attention
Exhausted from play
Safe, well-supervised
Treated like family
Services
Pet Lodging
Our premium pet lodging offers spacious suites with real beds and themed rooms like the Winnie the Pooh suite. Pets receive 24/7 monitoring, personalized attention, and access to play areas. The secure environment includes climate-controlled indoor spaces and artificial turf outdoor yards for safe, comfortable stays.
Professional Grooming
Skilled groomers provide breed-specific haircuts, nail trims, ear cleaning, and teeth brushing. The Shedless Treatment reduces shedding through specialized shampoo and drying systems. Services can be combined with lodging or scheduled as standalone appointments during regular business hours.
Dog Training
Customized training programs include Lodge and Learn, group obedience classes, and in-home sessions. Positive reinforcement techniques address house training, socialization, and obedience. Certified trainers develop individualized plans for puppies through senior dogs using reward-based methods.
Doggie Day Care
Structured day care features supervised playgroups, private play options, and themed parties. The 10-step evaluation process ensures safe socialization with similar-temperament dogs. Climate-controlled indoor areas and secure outdoor yards provide year-round activity spaces with rest periods included.
Pet Transportation
Reliable transportation services include airport transfers, veterinary visits, and long-distance relocations. Vehicles feature air conditioning, safe carriers, and comfortable bedding. Available for scheduled appointments or last-minute needs during regular business hours with professional drivers.
Questions
What services are available for dogs?
We offer lodging, grooming, training, day care, and transportation services for dogs with customized care plans.
Do you provide cat grooming?
Yes, we offer full grooming services for cats including bathing, nail trimming, and shedding treatments.
What training methods do you use?
Our trainers use positive reinforcement techniques focusing on reward-based learning and clear communication.
Are there discounts for frequent visits?
Yes, discounted day care packages lower the cost per visit for regular clients.
How do you handle pet emergencies?
Our transportation service includes medical emergency response with safe, prompt pet transport options.
Can I tour the facility?
Facility tours are available Monday-Friday 8:00 AM - 5:00 PM and Saturday 8:00 AM - 1:00 PM.
Reviews (5)
Nancy Heine
Jun 06, 2022
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Clean, alot of people picking up pets abit of confusion. they misplaced the medicine that was brought in, took them over 15minutes to find it ended up finding it in someone else's bag.otherwise everything else seemed ok
Peter Hoffman
May 10, 2022
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This place it tops when it comes to dog boarding! We bring our dogs here exclusively now. They have a large outdoor area and the dogs go out daily. They also have no problem with senior dogs too. I'm concerned about leaving my 15 year old dog while traveling but have no doubt that if something happened he would be taken care of like one their own. And get them a bath before you pick them up, they small great and always have a cool bandana!
Akiva Katz
Mar 27, 2022
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Delayed reviewing but decided I should as others ought to be aware so they don't have to experience the same ordeal. Boarded my young lab mix here for over a week. When I picked him up, I noticed things were very wrong. His demeanor seemed as though he was embarrassed to see me and he was so fragile and in poor shape, he couldn't walk to the car. Based on his cold nose and glassy eyed stare, I believe he might have been sedated. I inquired if anything happened during his stay that would explain his state during checkout and they gave the generic response that he was great and everything went well.
Carl Bronge
Mar 08, 2022
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I have never, ever wrote a terrible review about any place on the internet. However, my dog came home today after being in pet training for 10 days and was beyond the point of scared. The trainer was hostile during pickup and left me with no comments just to basically leave and I will be billed whatever via credit card. Obviously you can assume they did not train my dog. I read other reviews and are now worried about my dog's treatment there. I hope you seriously take into consideration the lack of professionalism their is in Kountry Pet Resort before ever putting one of your animals there. Never Again.
Mark Elmore
Dec 22, 2021
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The staff at Kountry Pet Resort are amazing I had Koda boarded there and groomed he came back to me looking amazing
