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Business Details
18 Years
experience
Emergency
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Trusted Pet Boarding & Grooming Services in Visalia, CA
Founded in 2008 by ElizabethRose and her husband, our facility has grown to become Visalia's premier destination for pet care. With over 25 years of experience in veterinary medicine and education, we combine professional expertise with genuine compassion to create a safe, comfortable environment for every pet. Our team of dedicated animal lovers maintains rigorous standards for cleanliness, safety, and individualized attention, including 6-8 daily exercise sessions for dogs and specialized care for exotic pets.

We take pride in being veterinarian-recommended and community-focused, supporting local charities and educational institutions while maintaining state-of-the-industry facilities with climate-controlled spaces and secure indoor/outdoor accommodations. Our commitment to transparency ensures clear communication about pet care protocols, vaccination requirements, and medication administration procedures.
Services
Pet Boarding Grooming Services Pet Daycare Medication Administration Exotic Pet Care
Details
  • Year established: 2008
Highlights and features
  • 25+ years of veterinary expertise from our lead professional
  • Veterinarian-recommended boarding protocols and facilities
  • Daily exercise sessions for canine guests
  • Specialized care for exotic and pocket pets
  • Community-focused business supporting local charities
Services
Pet Boarding
Our boarding service provides secure, climate-controlled accommodations for dogs, cats, and exotic pets. Guests receive multiple daily exercise sessions, personalized care instructions, and medication administration. We maintain strict vaccination requirements for health safety while offering flexible stay durations 365 days annually.
Grooming Services
Professional bathing and toenail trimming services available for boarding guests or standalone appointments. Our staff ensures pets receive thorough cleaning and grooming in a stress-free environment. Services include coat conditioning treatments and nail maintenance to promote pet health and comfort.
Pet Daycare
Daily socialization and exercise program for dogs featuring supervised play sessions in secure outdoor areas. Our facility accommodates multiple dogs simultaneously while maintaining safety protocols. Daycare includes regular rest periods and monitoring by trained staff members throughout operating hours.
Cat Boarding
Specialized boarding environment for cats featuring quiet, dog-free accommodations. Multiple room condos provide space for movement and relaxation. We follow specific feeding instructions while maintaining regular cleaning schedules and offering personalized attention from experienced staff members.
Exotic Pet Care
Boarding services for birds, reptiles, rabbits, and rodents in appropriately maintained enclosures. Our staff follows specific care guidelines for various exotic species while ensuring proper environmental conditions. Pricing varies based on animal type and size requirements.
People
ElizabethRose
Co-Owner & Veterinary Technician
Registered Veterinary Technician with 25+ years experience in animal care. Operates local veterinary technician program as college instructor. Oversees daily operations and staff training at Visalia's VIP Pet Boarding & More since 2008 acquisition.
Questions
What types of pets do you board?
We accommodate dogs, cats, birds, reptiles, rabbits, guinea pigs, and other small rodents in specialized enclosures.
Are vaccinations required for boarding?
Yes, dogs require DHPP, Rabies, and Bordetella while cats need FVRCP and Rabies vaccinations verified before boarding.
What are your operating hours?
We accept drop-offs and pick-ups daily from 8-9 AM and 4-5 PM with reservations available online.
Do you offer grooming services?
Yes, we provide bathing and toenail trimming services available as standalone appointments or during boarding stays.
Can I bring my pet's personal items?
We encourage bringing familiar bedding, toys, and labeled food to ensure your pet's comfort during their stay.
Reviews (7)
Sandy Ochoa
Jun 15, 2022 Report
They were loving and friendly with my Brownie. Owner is very caring to the animals. They follow strict guidelines that all dogs must be vaccinated prior admission.
Aaron Warren
May 07, 2022 Report
This place is the absolute BEST! Every time we leave our "Gracie Lou" there when going on vacation, she comes back as happy and as healthy as can be. The staff is as awesome at taking care of the pets needs as well as the "fur parents" that drop em off! We're very protective over our little Princess, and wouldn't dream of ever taking her anywhere else to be cared for, neither should you! I actually wish that I was born with an extra set of hands, so I could give this place 4 Thumbs up!
Armando Osegueda
Feb 17, 2022 Report
We have been bringing our boys here for quite some time. Excellent customer service. Our boys love it here.
Brittany Large
Dec 25, 2021 Report
Avoid booking your pet here unless you want them to cancel your reservation last minute leaving you scrambling to find backup boarding. We booked a week long reservation for our dog 3 months in advance as we knew this place books up quick. We made sure we had all paperwork and documents needed. We are now 3 weeks out for our trip and called to confirm. That's when they told us they did not have us down even though we have an EMAIL CONFIRMATION and had been in contact with them regarding our dog's reservation.

If there was any issue with the dates, they could have called and told us ahead of time but we heard nothing! We are now scrambling to find boarding for our dog. Absolutely terrible customer service!
Amy H.
Sep 30, 2021 Report
This is the first boarding location I have ever used & will never use another as long as they still exist! My dog has been there for three different extended stays now & most of the time she's having so much fun she doesn't really seem to care about coming home :) She had been attacked by another dog (NOT here!) prior to her first stay here & had been apprehensive around other dogs after that. I was nervous how she would react when I brought her here the first time.

I explained her situation to the owner who knew just how to handle it & found her a perfect group to socialize with. Now she has regular friends there when she visits! I don't ever worry for a second while she's there. They also wash the bedding before sending her home! Such a relief to have found this place.
Patti Cortez
Aug 23, 2021 Report
I have always struggled to leave my dogs. I have 2 small Yorkies that are very attached to me. I have high expectations when it comes to the care of my dogs. A friend of mine recommended VIP Boarding. Booking was fairly easy. I left a VM and they quickly got back to me. If you call it's likely you will get their VM. Just leave a message. They are busy tending to our pets and are great about getting back to customers.

So Back to my experience.dropping them off was super easy. Staff was very friendly, facility is clean and the dogs I did see in the play area looked very happy. They ask several questions just so they know what to expect from your pets. I gave them a run down of their personalities. I felt comfortable leaving my dogs and I knew they'd have a good time. Pick up was just as easy as well. They washed their bedding!

I was super impressed with their customer service. The only suggestion I'd make is to pay with cash. There is a fee if you pay with a credit card. But they let you know from the very beginning so you come prepared. So take it from this overprotective dog mom, this place is a blessing! Thank you VIP Staff Love Leo, Gigi, and Patti
Michael Reed
Jul 28, 2021 Report
They no longer have day care and I couldn't use their services when I was stuck in a bind. They may be great at boarding but they still advertise for day care and I relied on that when I planned to pass through the area on a work trip. I also called a few times only to get a recording each time.