Business Details
21 Years
experience
Emergency
services
Trusted Pet Boarding & Grooming Services in Hot Springs
At KEP Grooming & Boarding, we have dedicated ourselves to providing exceptional pet care since 2005. As a family-owned and operated facility in Hot Springs, AR, our team of experienced professionals prioritizes personalized attention, round-the-clock supervision, and state-of-the-art amenities. Our services are designed to meet the unique needs of each pet, offering boarding, day boarding, grooming, and training in a safe, climate-controlled environment. With spacious indoor and outdoor play areas, insulated dog houses, and advanced sanitation systems, we ensure comfort and well-being for every guest.Our commitment to excellence is reflected in our 24/7 on-site presence, specialized training programs, and a proven track record of awards in obedience and agility competitions. We pride ourselves on maintaining a clean, stress-free facility that gives pet owners peace of mind while their furry companions enjoy a fun, enriching experience.
Services
Pet Boarding
Day Boarding
Pet Grooming
Dog Training
24/7 Supervision
Spacious Play Areas
Personalized Care
Climate-Controlled Kennels
Outdoor Runs
Maintenance Programs
Details
- Year established: 2005
Highlights and features
- We provide 24/7 on-site supervision for all boarded pets
- Our climate-controlled facilities feature spacious indoor and outdoor play areas
- Personalized care plans tailored to each pet's specific needs
- Certified trainers with award-winning competition experience
- Comprehensive services including boarding, grooming, and training in one location
What people say
Happy and healthy
Cleanliness impressed
Kind staff
Well-behaved return
Excited pups
Services
Pet Boarding
Our pet boarding service provides secure, climate-controlled accommodations with spacious 4x10 and 6x10 enclosures featuring solid walls and tile floors. Pets receive personalized care, stainless steel feeding bowls, and comfortable fleece bedding. Families with multiple pets can utilize connecting enclosures for added space.
Dog Training
Professional training programs include basic obedience, agility, herding, and CGC certification. Certified trainers develop customized plans for dogs of all ages using proven techniques. Packages range from 5-day sessions to 4-week intensive programs with measurable behavior improvements and enhanced owner-pet communication.
Pet Grooming
Full-service grooming includes baths, nail clipping, and show-quality trims performed by experienced professionals. Our facility maintains strict hygiene standards with regular equipment sanitization. Services promote pet health through skin and coat maintenance while providing stress-free handling in a calming environment.
Day Boarding
Our day boarding service offers supervised playtime in expansive indoor and outdoor areas with climate-controlled comfort. Pets enjoy socialization opportunities, structured activities, and individualized attention from trained staff. The facility accommodates varying energy levels with flexible play and rest periods throughout the day.
24/7 Supervision
Continuous monitoring ensures immediate attention for all boarded pets. On-site owners and trained staff provide night-time check-ins, emergency response, and regular wellness assessments. This supervision includes climate control management, health monitoring, and security oversight throughout all operating hours.
People
Kenny Holley
Owner
With over 20 years in pet care, Kenny provides 24/7 on-site supervision and operational leadership. His expertise in facility management ensures optimal safety standards and personalized guest experiences for every pet.
Erin Holley
Owner/Groomer
Certified groomer Erin brings extensive experience to pet grooming services. She regularly attends industry workshops to maintain current techniques while providing specialized care that enhances pet health and appearance.
Questions
What types of pets do you accommodate?
We specialize in dog care services for all breeds and sizes, offering customized attention to meet individual needs.
Are vaccinations required for boarding?
Yes, we require proof of current vaccinations including rabies, distemper, and bordetella to maintain a safe environment for all pets.
Can I tour the facility before boarding?
We offer virtual tours of our kennels, play areas, and training facilities to help owners feel confident about our care standards.
How do you handle medical emergencies?
Our 24/7 staff can provide immediate care and contact local veterinarians for emergencies after regular office hours.
What items should I bring for my pet's stay?
We recommend bringing vaccination records, special diet food, and comforting items like favorite toys or blankets.
Do you offer holiday care services?
We provide limited holiday care with advance reservations, though some holidays have modified check-in/check-out times.
Reviews (4)
Peggy Tovey
May 10, 2022
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I recently left my boxer pup for five nights, while on a trip. I was very anxious, as I had never left him anywhere. All went great! The staff was wonderful with him. He was worn out when I picked him up; I think he had played hard with the other pups! I won't hesitate to leave him there again.
Devil Woman
Apr 19, 2022
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My husband booked grooming appointments over a month ago to have our 2 bully dogs backshaved. After arriving at the office to check in we were told that the groomer wasn't there but they could give them a bath. (That's like booking a hair cut only to be told at the appointment that they can only wash your hair.) I understand that things happen but a phone call would have been the very least courtesy to extend. This place might be amazing but we will certainly never know. Our first and only impression has been one of discourteous unprofessionalism.
Melody
Dec 25, 2021
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I'm here to edit my review on December 14, 2021. We haven't boarded our dog here for a while because of covid, and we have traveled less. But the last time we picked up our dog from here, she was hoarse from barking. don't know if they could have limited her barking, but she had a cough when we picked her up. My old review: Clean facilities and friendly staff, reasonably priced. We boarded our dog there for a week and they took great care of her. We will use them any time we can't bring her with us.
Kathleen Divine
Oct 23, 2021
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We boarded our large Anatolian shepherd for about 10 days while moving to HS from Texas. Suzie is very sweet, but can be nervous and not eat well. She came home looking wonderful, and very happy. The staff was very kind when I called to check on her. She is also somewhat of a Houdii, they managed to keep her safe and on premises. Very grateful for the excellent care!
