Pampered Pets

Business Details

28 Years

experience

Emergency

services

Your Trusted Partner for Pet Care Services in NYC

Founded in 1998 by Jane and Alan Stiner, our company was built on a commitment to compassionate pet care rooted in personal experience. We pioneered a professional approach to pet services by hiring full-time employees rather than independent contractors, ensuring rigorous training, bonding, and liability insurance for every team member. Our staff includes certified professionals affiliated with Pet Sitters International, the National Association of Professional Pet Sitters, and the National Association of Professional Groomers.

With expertise in caring for pets with special medical needs, elderly animals, and unvaccinated puppies, we provide customized services tailored to each pet's unique requirements. Our 24/7 availability ensures clients can maintain their schedules with confidence, knowing their pets receive consistent, loving attention in their own homes. We serve 54 Manhattan neighborhoods below 110th Street, combining industry-leading protocols with personalized care to maintain the highest standards in pet wellness and client satisfaction.

Services

Dog Walking Cat Sitting Pet Grooming Overnight Stays

Details

Year established: 1998

Highlights and features

We employ only bonded, insured, full-time pet care professionals
Specialized expertise in caring for pets with medical conditions or behavioral needs
24/7 availability for emergency and overnight pet care services
Certified groomers trained at institutions like the Nash Academy
Serving Manhattan's 54 neighborhoods with consistent, personalized service

Associations and certifications

Pet Sitters International
National Association of Professional Pet Sitters
National Association of Professional Groomers

What people say

Extraordinarily good care Outstanding and caring service Unparalleled service Top notch Trust implicitly

Website

Update Listing

Services

Dog Walking

Our individualized dog walking service ensures tailored exercise routines for canines of all ages. Full-time walkers trained by certified professionals provide one-on-one attention, fresh air, and behavioral feedback. We accommodate specialized training recommendations and offer evening/weekend visits for busy owners.

Cat Sitting

Daily cat sitting includes feeding, litter box maintenance, and interactive play sessions. Our professionals follow owner-specific guidelines for petting, brushing, and socialization while providing detailed behavioral updates. Services maintain feline wellness through consistent mental stimulation and environmental familiarity.

Pet Grooming

Stress-free in-home grooming services for dogs and cats use professional-grade products and techniques. Master groomers certified by the National Dog Groomers Association offer breed-specific haircuts without restraints or sedatives. Services include nail trimming, bathing, and coat maintenance seven days a week.

Overnight Stays

In-home overnight care maintains pets' routines while owners travel. Sitters provide affection, medication administration, and play sessions according to client schedules. This service ensures environmental stability for anxious animals and those with special medical requirements through consistent 24-hour presence.

People

Jane Stiner

Co-Founder

Co-founded Pampered Pets after rescuing a stray cat in Upstate New York. Transitioned from corporate executive roles to establish industry standards for professional pet sitting. Prioritizes staff training and client communication.

Alan Stiner

Co-Founder

Co-founder with 25+ years of pet care industry experience. Developed company protocols for bonding, insurance, and employee training. Advocates for professionalizing pet services through formal certifications and standardized practices.

Questions

What pet services do you offer in Manhattan?

We provide dog walking, cat sitting, pet grooming, and overnight care services for Manhattan residents below 110th Street.

Are your staff members trained and insured?

Yes, all staff are bonded, insured, and undergo professional training. Our team includes certified groomers and pet care specialists.

Can you care for pets with special medical needs?

Our staff has experience caring for animals with medical conditions, elderly pets, and unvaccinated puppies/kittens.

Do you offer 24/7 emergency pet care?

Yes, we provide 24/7 services including emergency visits and overnight stays for urgent pet care needs.

Reviews (4)

Write a Review

Sarah S.

Dec 30, 2019 Report

If you havent had your dog groomed as a puppy DONT WASTE YOUR TIME coming here they wont do it! And the old lady that helped me was so rude and super snobby just a heads up what to expect if you go

Geoff J.

Feb 07, 2019 Report

I contacted Pampered Pet at the recommendation of a hotel concierge in Manhattan for dog walking during a weekend stay. I was in NY for a family party in the Bronx and needed someone to come to the hotel and walk my dog while my family was away at the party. I was assured by Marilyn that she would personally take care of it and all arrangements were made. After arriving in NY on Saturday afternoon about an hour before the party, and not hearing from Marilyn, I texted her.

I received a return text saying she had a death in the family and couldn't make it and had no one else who could do it. While I am sympathetic to her situation, she left me in the lurch and didn't bother to call or text to let me know she could not follow through on her commitment. Very unprofessional.

Russ P.

Mar 26, 2018 Report

I lived with my two cats for four years in an NYC apartment, and Pampered Pets made it so easy for me to travel when I needed to, with peace of mind that they would always be well cared for. The process was super-easy: a quick call to run through the dates, and run through their checklist -- any changes to their feeding regimen, where their toys were kept, etc. I knew they had a copy of my keys and would always make sure that Fuzzy Math and Roxy had everything they needed and received some attention every day. We just moved out of the area, but we all miss Pampered Pets!

Elliot L.

Nov 13, 2017 Report

I used pampered pets recently to help take care of my brothers dog, Luna. I had a change of plans and could no longer walk/feed and look after her, as originally planned. I called pampered pets with some last minute demands and the team was super accommodating! Next day assistance and friendly service. If I am in a bind again I will use pampered pets.