Business Details
20 Years
experience
Emergency
services
Trusted Pet Cremation & Memorial Services in Prineville
Founded in May 2006, Annie's Healing Hearts was established with a heartfelt mission to provide compassionate support for families grieving the loss of their beloved companion animals. Our commitment to honoring each pet's unique bond with their family is reflected in our meticulous private cremation process, which mirrors the strict standards of human cremation to ensure only one animal is cremated at a time. We offer a diverse range of memorialization options, including handcrafted glass memorials, sterling silver keychains, and engraved rosewood urns, each designed to preserve cherished memories. Our team, led by founder Michelle and operations expert Mike, combines decades of experience in pet care and engineering to deliver personalized services that prioritize dignity and comfort.Whether through home visits, partnerships with local veterinarians, or our serene office location in Prineville, Oregon, we strive to make this difficult process as seamless as possible. Our philosophy centers on transparency, with clear pricing structures and upfront communication about service fees, including after-hours arrangements. We take pride in our community-focused approach, offering grief resources and collaborating with local vets to ensure families receive comprehensive support during their time of need. Every aspect of our operation, from our secure cremation procedures to our thoughtfully designed memorials, reflects our dedication to compassionate care and lasting remembrance.
Services
Private Cremation
Communal Cremation
Glass Memorials
Sterling Keychains
Rosewood Urns
Home Visits
Veterinarian Partnerships
Grief Resources
Memorial Jewelry
Custom Engraving
Details
- Year established: 2006
Highlights and features
- We offer private cremation with guaranteed return of ashes in engraved rosewood urns.
- Our team includes certified professionals with over 15 years of combined pet care experience.
- We provide home visits and partner with local veterinarians for convenient service access.
- Custom memorial options include handcrafted glass keepsakes and sterling silver keychains.
- Transparent pricing with no hidden fees for cremation or memorial products.
Services
Private Cremation
Our private cremation service ensures your pet is cremated individually with strict adherence to human cremation standards. Families receive their pet's ashes in a handcrafted rosewood urn engraved with Forget Me Not flowers. This process guarantees the return of your pet's remains while maintaining the highest level of dignity and respect throughout the procedure.
Glass Memorials
Transform your pet's memory into lasting art with our custom glass memorials. Each piece incorporates a small amount of ashes into vibrant glass designs that capture the essence of your companion. These keepsakes provide a beautiful way to honor your pet's unique personality while creating a permanent tribute that can be displayed in homes or offices.
Sterling Keychains
Carry your pet's memory with you through our sterling silver keychains containing a small portion of ashes. These discreet yet meaningful memorials allow for constant connection while maintaining elegance and durability. Each keychain is crafted to preserve your pet's legacy in a practical format that fits seamlessly into daily life.
Home Visits
We offer scheduled home visits for families preferring private arrangements in familiar surroundings. This service includes professional retrieval and return of remains, with additional fees applying for after-hours appointments. Our compassionate team ensures the process maintains dignity while accommodating your preferred environment and schedule.
Communal Cremation
For those not requiring ashes' return, our communal cremation option provides respectful group cremation with remains spread in a dedicated memorial garden. This service offers a dignified alternative while maintaining affordability, with pricing available upon request to accommodate different budgetary needs and preferences.
People
Michelle
Founder & Owner
Michelle established Annie's Healing Hearts in 2006 after recognizing the need for compassionate pet cremation services. With two decades of experience in animal care, she combines personal passion with professional expertise to guide families through their grief journey while maintaining strict cremation standards.
Mike
Operator
Mike brings technical expertise from his engineering background to support daily operations. With two years of service at Annie's Healing Hearts, he ensures equipment functionality and process efficiency while providing compassionate assistance to grieving pet owners during memorial arrangements.
Questions
What distinguishes private cremation from communal cremation?
Private cremation ensures individual processing with guaranteed ash return in engraved urns, while communal cremation involves group processing without ash return, with remains spread in a memorial garden.
Can I arrange home services for pet cremation?
Yes, we offer scheduled home visits during regular business hours with an $80 fee, plus additional charges for after-hours appointments to accommodate urgent needs.
What memorial options are available?
We provide glass memorials, sterling silver keychains, engraved rosewood urns, and metal urns, each incorporating pet ashes into personalized keepsakes for lasting remembrance.
How are cremation prices determined?
Private cremation starts at $170 based on pet size, with communal cremation pricing available upon request. Special rates apply for small pocket pets and after-hours services.
Do you work with local veterinarians?
Yes, we partner with local vets for seamless arrangements, including direct remains transfer and return. We also welcome requests to use our services through veterinary clinics.
Reviews (4)
Nathan
Mar 22, 2022
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We lost our pup, Nelly, after 13 years. She was a gift for my high school crush, she was at our feet for our wedding, she moved across the country with us into our first home, and she kissed both our children when they came home from the hospital. Needless to say, it was really difficult to let her go, but it was also hard leaving her body with the vet and having to trust that she'd be taken care of.
When we came back to get her ashes we were so happy to see such a beautiful urn with her name and an ID number labeled on it giving reassurance that we had her back. Unfortunately, in the past with other crematories we just received a can with what we were told was our dog but that's not the case with Annie's. Very happy our vet partners with them.
When we came back to get her ashes we were so happy to see such a beautiful urn with her name and an ID number labeled on it giving reassurance that we had her back. Unfortunately, in the past with other crematories we just received a can with what we were told was our dog but that's not the case with Annie's. Very happy our vet partners with them.
Tanya Lysaught
Nov 26, 2021
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We lost our beloved Bandit late in the afternoon last Friday. The owner met with us on Saturday and eased our worries about getting Bandit's ashes back, they ensure you're getting your own pets back. This was a great worry for us but after speaking with the owner and seeing the immaculate state of their business we are 100% confident that Bandit was well taken care of while in their care. We had him back with us by Wednesday and the price was completely affordable. We can't recommend Annie's enough! The place in Bend still has not returned my call.
Jeanne Smith
Nov 09, 2021
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The staff and service is amazing. The kind souls who work here make one of the hardest things pet owners go through a little easier. I can't thank them enough.
Michelle & Kim Kathol
Jul 24, 2021
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I just want to say how wonderful these guys are. I've used another company out of Bend in the past and in comparison, Annie's Healing Hearts has gone way above and beyond my expectations. The personal touches blew me away! Hands down, they're the very best pet cremation service available out there.
