Business Details
22 Years
experience
Emergency
services
Trusted Pet Sitting Services in Gilbert, AZ
Pets R Family Too was founded in 2004 by Carolyn Wells, a dedicated animal care professional with over 13 years of experience as a veterinary nurse. Our mission stems from a lifelong passion for animal welfare, cultivated through decades of hands-on experience in veterinary hospitals and emergency practices. We specialize in personalized pet-sitting services that prioritize your pets' physical and emotional well-being, offering peace of mind through consistent care routines. Our services include medication administration, playtime, home security checks, and detailed pet diary entries, all delivered with the compassion of a true animal lover. As a bonded and insured business, we maintain the highest standards of reliability and professionalism.Our commitment extends beyond domestic pets, encompassing exotic animals and even wildlife rescue efforts. Operating daily with structured hours, we serve multiple Arizona communities while maintaining individualized attention to each client's needs. The testimonials from our long-term clients attest to the trust and exceptional care we provide. Our founder's veterinary background ensures medical needs are handled with expert precision. Whether providing routine visits or emergency care, we treat every pet as if they were our own family members.
Services
Daily Pet Visits
Medication Administration
Pet Transportation
In-Home Consultations
Home Security Checks
Mail Collection
Pet Diary Updates
Yard Maintenance
Emergency Care
Wildlife Rescue
Details
- Year established: 2004
Highlights and features
- We offer bonded and insured pet care services
- Over 13 years of veterinary medical experience
- Personalized care with detailed pet diary updates
- Serving Arizona communities since 2004
- Emergency pet care and wildlife rescue experience
What people say
Loved and cared for
Amazing service
Professional and sensitive
Trusted completely
Better than expected
Services
Daily Pet Visits
Our daily pet visits provide essential care for your animals when you're away. Each 30-minute visit includes feeding, watering, administering medications, personalized playtime, and litter box or yard cleaning. We maintain detailed records of each visit to ensure consistency in your pet's routine while providing security checks for your home.
Medication Administration
We professionally administer various medications including oral pills, topical treatments, and injections. Our veterinary nurse background ensures proper technique and dosage accuracy. We maintain strict documentation of medication schedules and provide immediate updates to owners about any changes in their pet's condition during treatment periods.
Pet Transportation
Our transportation service safely escorts pets to veterinary appointments and grooming sessions. We provide door-to-door service with specialized carriers and safety restraints. The service includes waiting during appointments to ensure timely return home, with detailed post-visit reports about your pet's condition and any veterinarian recommendations.
In-Home Consultations
Complimentary in-home consultations assess your pet's specific needs and home environment. We discuss care routines, medical requirements, and security protocols while familiarizing pets with our presence. This personalized planning ensures smooth service transitions and addresses any special requirements before regular visits begin.
Emergency Care
We provide critical care for pets requiring immediate attention outside regular hours. Our veterinary expertise enables initial assessment and coordination with emergency clinics when needed. This service includes temporary medical stabilization, urgent medication administration, and wildlife removal that might threaten pets' safety in their environment.
People
Carolyn Wells
Owner
Carolyn Wells founded Pets R Family Too in 2004 after 13 years as a veterinary nurse. Her career began at Six Flags Magic Mountain Animal Farm, leading to veterinary technician certification. Despite a career-ending back injury, she continues her animal care passion through this business, combining medical expertise with compassionate service for all types of pets.
Questions
What specific pet care services do you offer?
We provide daily visits, medication administration, pet transportation, home security checks, and emergency care for various pet types.
Are your services available during holidays?
Yes, we maintain regular service hours including holidays with no additional holiday surcharges.
How do you handle medical emergencies?
With my veterinary background, I provide initial medical assessment and coordinate emergency veterinary care when needed.
Can you care for exotic pets?
Yes, my experience includes caring for snakes, marmosets, and other exotic animals beyond traditional domestic pets.
How are service cancellations handled?
A 50% fee applies for cancellations within 48 hours of scheduled service, with no refunds for early termination.
Do you serve areas outside Gilbert?
We serve San Tan Valley, Queen Creek, and Adora Trails Community with potential additional charges for other locations.
Reviews (4)
Redot Eva
Jun 13, 2022
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Scott and Kim are the best dog walkers I have worked with! They have clear and consistent communication and are dependable. They are both wonderful people and they will keep your pets safe while you are gone. My dog Groot always looks forward to his walks with them. They let me know 3 months in advance when they would be taking vacation, which gave me more than enough time to make adjustments. I would strongly recommend to at least consider this dog sitting/walking service before looking anywhere else.
William Higgins
Dec 27, 2015
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Pet R Family Too has been taking care of our cats for about 15 years. We were so lucky to find them as pet sitting was harder and harder to find in the Henderson/Las Vegas area. We can make long range plans or spur of the moment and the are always available and happy to take care of the "kids". Everything is done exactly as we like it no matter how fussy the animals are and everything is always neat and clean when we come home. And luckily our fussy one who doesn't seem to like anyone loves Scott. You won't be able to find anyone as dependable or loving towards the animals.
Jason Rimer
Oct 25, 2015
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We've known Scott, the owner of Pets R Family Too, for many years. He and his wife are great pet and house sitters! More than a job for them, really comes from the heart. So glad to have them watch our house and dog!
Lynne Eichenfield
Feb 10, 2014
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Pets R Family Too has been caring for our pets for over 5 years. We trust them and value their professional, efficient and caring service. I recommend them whole-heartedly.
