Business Details
50+ Years
experience
Emergency
services
Your Pet's Home Away From Home in Chester, VA
West Chester Pet Resort has been serving Chesterfield County, Virginia since 1968 as a second-generation family-owned business combining luxury pet accommodations with comprehensive veterinary care. Our 5-acre facility features state-of-the-art boarding suites, expansive off-leash play areas, and a fully staffed animal clinic to ensure pets receive both recreational enjoyment and medical attention when needed. Safety remains our top priority with reinforced fencing, double-gated entrances, and strict health monitoring protocols for all guests.Our team of dedicated professionals provides personalized concierge services including multiple daily play sessions, maid services, and customized food programs to meet individual pet requirements. With over five decades of experience in animal care, we maintain rigorous industry standards while continuously upgrading our amenities to create an enriching environment where pets can thrive during their stays.
Services
Luxury Pet Boarding
Dog Daycare
Cat Boarding
Exotic Pet Boarding
Veterinary Services
Details
- Year established: 1968
Highlights and features
- We offer 50+ years of combined veterinary expertise with on-site medical professionals
- Our 5-acre facility features secure double-gated enclosures and reinforced fencing
- Personalized playtime options include group socialization and individual staff interaction
- We maintain three daily cleaning cycles and continuous health monitoring protocols
- Our staff receives specialized training in animal behavior and emergency response
What people say
Staff genuinely care
Spotless facilities
Tired happy dogs
Personalized attention
Secure enclosures
Services
Luxury Pet Boarding
Our 5-acre resort offers 52 deluxe indoor/outdoor canine suites and 4 waterfront family suites with air conditioning, heating, and Kuranda beds. Giant suites feature TVs and extra-large beds while cat boarding includes the Kitty Kattic with window views and climbing perches. All guests receive multiple daily play sessions and personalized care.
Dog Daycare
Supervised group play and individual staff-led activities occur three times daily in our 5-acre park with separate zones for large and small dogs. The bone-shaped pool and wooded trails provide diverse play environments while social evaluations ensure safe interactions. Personal playtimes cater to dogs preferring human interaction.
Veterinary Services
Chester Animal Clinic provides full-service veterinary care with immediate access to medical professionals for boarding guests. Services include wellness exams, vaccinations, and emergency treatment. The second-generation practice has served Chesterfield County since 1968 with experienced small animal specialists.
Exotic Pet Boarding
We accommodate exotic pets with specialized housing requirements, providing secure enclosures and appropriate environmental controls. Guests receive species-specific care while owners supply necessary husbandry items. The facility maintains separate spaces to minimize stress for non-traditional pets.
Cat Boarding
The Kitty Kattic offers quiet, elevated suites with window views and climbing perches for feline guests. Separate play areas with interactive toys provide enrichment while maintaining social distancing. All cat accommodations feature private patios and include daily health monitoring by trained staff.
People
Caitlin
Practice and Resort Manager
With over 15 years in animal care management, Caitlin oversees daily operations ensuring the highest standards of pet safety and guest satisfaction.
Dasia
Client Services
Dasia coordinates client communications and special requests, bringing 8 years of pet hospitality experience to ensure smooth check-in and check-out processes.
Lyndsey
Resort Lead
Lyndsey supervises resort staff and guest interactions, applying her 10 years of animal behavior expertise to maintain safe and enjoyable play environments.
Monica
Client/Guest Services
Monica manages guest services and social media, combining 7 years in pet care with a passion for connecting with pet owners through digital platforms.
Elizabeth
Client Services
Elizabeth provides front-line support with 5 years of experience in pet resort operations, ensuring clear communication between staff and pet owners.
Questions
What sets West Chester Pet Resort apart from other pet boarding facilities?
Our 5-acre luxury resort combines spacious accommodations with on-site veterinary care and personalized play programs in a secure, supervised environment.
What are your vaccination requirements for boarding pets?
Dogs need Bordetella every 6 months, annual heartworm test, distemper, rabies, and canine influenza. Cats require rabies, FVRCP-C, and FELV/FIV testing.
Do you offer special accommodations for senior pets?
We provide modified play sessions, orthopedic bedding, and medication administration for senior pets while maintaining regular health monitoring protocols.
Can I tour the facility before boarding my pet?
We encourage facility tours during regular business hours to help pets and owners familiarize themselves with our resort environment.
How do you handle pet emergencies?
Our on-site veterinary clinic provides immediate medical attention while trained staff continuously monitor guest health during their stay.
What playtime options are available for dogs?
We offer three daily sessions of group socialization or personalized staff-led playtime in our 5-acre park with separate zones for different dog sizes.
Reviews (5)
J. K.
Jun 20, 2022
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Love this place! And so does my dog. When he realizes we are turning into the parking lot he goes nuts. Your dog has to go through a week long orientation to make sure they fit in a group atmosphere and all vaccinations are required so I know Gus is safe in the facility. no aggressive dogs or unhealthy ones. And it is highly convenient that I use the wonderful vet service that is attached. He can get a vaccination update and I can pick up his heart worm preventive when I pick him up in the afternoon. Gus goes to daycare 3-5 times a month. I'd use them a lot more if they opened 1/2 hr earlier.
Maggie Bragalone
Dec 07, 2021
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The best place for day care and boarding. Great staff. Our dog is not a friendly dog, and she was taken care of based on her needs. Highly recommend.
Katherine Hardy
Jun 04, 2021
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Our little Henry was outside playing when I came to pick him up. He was so joyful & happy playing outside with his new friends! He was happy & very verbal when we got in my car like he was telling me all about camp! Then he told his Dad when we got home. An hour later he got in bed and slept for 10 hours w/ a happy smile on his face! We love the presidential suites as it's much more comfortable for him. We will always use their vet & boarding service! We don't worry about him when he's in their care!
Scott
May 05, 2021
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Our dog Gracie loves it and honestly that's all that matters! But we love it too. Best grounds, and pool, and people that care, can't ask for more.
Mitch S.
Apr 21, 2021
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Very nice facility and friendly staff but very disappointed with their temperament testing policy. We boarded our 5 month old lab puppy for 6 nights/7 days for the boarding plus 1 group playtime rate thinking she would be a fairly quick/easy temperament candidate considering her breed, age and friendly playful demeanor. Instead we were charged the boarding rate and group playtime plus another personal playtime daily charge for the entire visit.
So essentially the normal boarding rate plus $20/day for someone to let her out by herself. When asked why she was not moved to group play, was told they didn't have a chance to temperament test her but I was more than welcome to bring back and pay for several more daily visits to see if they could get it in. I would certainly think a week would be more than ample time to get this done. The group play time option was the primary reason we picked West Chester over other local kennels which proved to be a huge disappointment.
So essentially the normal boarding rate plus $20/day for someone to let her out by herself. When asked why she was not moved to group play, was told they didn't have a chance to temperament test her but I was more than welcome to bring back and pay for several more daily visits to see if they could get it in. I would certainly think a week would be more than ample time to get this done. The group play time option was the primary reason we picked West Chester over other local kennels which proved to be a huge disappointment.
