Business Details
23 Years
experience
Emergency
services
Pet Cremation and Burial Services in Elm Grove, LA
At Heavenly Acres For Pets, we have dedicated ourselves to providing compassionate pet cremation and burial services since 2003. As the only pet cemetery and cremation provider in the Shreveport/Bossier City area, we serve families across Louisiana with unwavering respect and care. Our team combines decades of experience in funeral services and pet loss support to ensure every family receives personalized attention during their time of need. We pioneered real-time RFID tracking to guarantee full transparency throughout the cremation process, allowing clients to witness their pet's final journey with confidence.Our grief support resources, including a video library and memorial tools, reflect our commitment to holistic care. With 24/7 availability and a team trained in certified pet loss protocols, we strive to honor the profound bond between pets and their families through dignified, tailored services.
Services
Pet Cremation
Burial Services
Memorials & Keepsakes
RFID Tracking
Grief Support
Paw Print Keepsakes
Cremation Jewelry
Memorial Stones
Cremation Packages
Burial Packages
Details
- Year established: 2003
Highlights and features
- We offer 24/7 availability for urgent pet loss needs.
- Our RFID tracking system ensures full transparency in cremation.
- Personalized memorial options tailored to your pet's legacy.
- Certified pet loss professionals with decades of funeral service experience.
- Exclusive pet cemetery serving Shreveport/Bossier City and surrounding areas.
Associations and certifications
- International Cemetery, Cremation, and Funeral Association
- Pet Loss Professionals Alliance
What people say
24/7 availability
RFID tracking
Personalized memorials
Compassionate staff
Grief resources
Services
Pet Cremation
Our separated cremation process ensures your pet is cremated individually with full traceability via RFID technology. Families receive cremains in selected urns with certificates and memorials. Services include transportation from local vets and customized keepsakes.
Burial Services
Private pet burials include personalized granite markers, polypropylene caskets, and permanent plot maintenance. Families may schedule viewings or private visitation times. Packages cover all documentation and tax requirements for lasting memorials.
Grief Support
We provide grief counseling resources including video libraries, memorial guides, and personalized support. Our certified professionals help navigate emotional challenges through structured mourning frameworks and community support networks.
Memorials & Keepsakes
Custom keepsakes include engraved jewelry, paw prints, hair clippings, and photo displays. Our catalog offers granite markers, specialty urns, and commemorative items to preserve your pet's legacy in meaningful ways.
RFID Tracking
Real-time RFID monitoring follows your pet's journey from pickup through cremation. This system guarantees accurate identification and provides status updates via email, SMS, or our mobile app for complete transparency.
People
Jaci Brackeen
Founder
Licensed funeral director since 1995, certified pet loss professional, and crematory operator. Founded Heavenly Acres in 2003 after identifying community needs. Active in local pet advocacy groups and holds leadership roles in animal krewes.
Kenneth Brackeen
Crematory Operator
Professional drummer with decades of musical experience. Handles cremation operations and local pet transportation. Works closely with families during sensitive times while maintaining strict procedural standards.
Jordan DeArmond
Crematory Operator
Since 2022, manages cremation processes and special keepsake creation. Coordinates home pickups and delivery services. Combines antique expertise with compassionate pet care in memorial creation.
Kristina Irwin
Customer Service
Primary daytime contact since 2023. Implements tracking systems and assists families with service decisions. Enjoys sailing and balances family life with dedicated client support responsibilities.
Lori Parker
Operations Specialist
Since 2005, handles after-hours calls and prepares memorials. Manages 19 cats alongside her daughter. Provides consistent support through personalized paw print creation and family coordination.
Questions
What pet cremation options do you offer?
We provide separated cremations with RFID tracking, allowing individual processing of remains. Families choose from three package tiers with various urn options and keepsakes.
Can I witness the cremation process?
Yes, cremation witnessing is available for an additional fee. We accommodate requests for direct observation while maintaining strict procedural standards for all families.
Do you offer burial services for pets?
Yes, we provide private pet burials with personalized markers, caskets, and permanent plot maintenance. Families may schedule viewings or private visitation times at our Elm Grove facility.
How does the RFID tracking system work?
Each pet receives a unique RFID tag at pickup, tracking their journey through cremation. Families receive real-time updates via our app, email, or SMS for complete transparency.
What grief support resources are available?
We offer a video library, memorial guides, and personalized counseling. Our certified professionals provide structured mourning frameworks and community support connections for pet loss recovery.
Do you provide pickup services for pets?
Yes, we offer complimentary pickup from Shreveport/Bossier vets within 30 miles. Home pickups are available for $125, with additional fees for extended distances or holiday services.
Reviews (4)
Sandy Hansen
Sep 17, 2021
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So thankful for these amazing people! We got our Luna girl back today! I held the tears back when she got home but once I set her up with her paw print and beautiful box I couldn't. My kids and I and so grateful for y'all thank you so much Here's some of her pictures snuggling
Aimee Blue
Jun 10, 2021
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This place is wonderful in taking care of your sweet babies after they pass. They treated us so kindly when our sweet boxer passed away. When it was time to pick up her ashes they called and offered more condolences with, " we're so sorry for your loss of Daisy." That was a personal touch that made me feel like she mattered to them. They included a sweet poem and certificate. We got the sweetest paw print and a beautiful urn. Now I can take her with me where I go again as she so loved going for a ride. Thank you all for the services provided. We will sure miss our girl.
Danielle Singleton
May 22, 2020
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We have had two Fur babies, done by heavenly acres, and I would not trust any one else with the passing and processing of my beloved pet, they let you know and make sure you feel as if your baby will be in hands that loved them like you did, and how ever you chose to have them layed it is done with utmost respect for your baby, both my babies come back in a beautiful wooden box (there ashes) and a plaster plate of there last paw print beautifully done with their name done beside it and a stand to hold it, if you want your baby done by them self I high recommend this place, two babies gone in separate years apart same high quality of costumer servicer. I hope I don't have to use for years but when or if I do I hope their still there I will use again
Bruce Cox
May 14, 2020
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Heavenly Acres is a very caring place to handle the loss of your pet. The way we were treated you would have thought it was their pet they were taking care of. I would recommend Heavenly Acres to everyone that needs a beloved pet taken care of. Thank you Jaci.
