Business Details
We are the exclusive dog daycare and boarding facility serving Montgomery and Bucks County, proudly operating from our state-of-the-art, 5,000 square foot indoor facility. Our founder, Jennifer Joseph, built Dog Town from a personal need to find a safe, loving environment for her own dog, Breck, and we have carried that standard of care into every service we offer. We maintain separate play rooms organized by size and energy level, alongside two distinct outdoor play yards, to ensure the safest and healthiest environment available for your dog. Our professional team provides full-service grooming, convenient pet supplies, and structured daycare and boarding schedules designed around the well-being of each animal. We proudly support Dog Town Rescue, helping place adoptable dogs into loving forever homes.
Our commitment to transparency is reflected in our detailed operational hours, easy pick-up and drop-off windows, and active community engagement through social media. We offer specialized boarding incentives, including complimentary exit baths for extended stays and discounted baths for grooming breeds. Our facility was designed with both safety and enrichment in mind, giving dogs a true home away from home. We hold ourselves to the highest professional standards in pet care, prioritizing the physical and emotional health of every guest. Our experience and dedication make us the trusted choice for dog owners throughout the region.
Our commitment to transparency is reflected in our detailed operational hours, easy pick-up and drop-off windows, and active community engagement through social media. We offer specialized boarding incentives, including complimentary exit baths for extended stays and discounted baths for grooming breeds. Our facility was designed with both safety and enrichment in mind, giving dogs a true home away from home. We hold ourselves to the highest professional standards in pet care, prioritizing the physical and emotional health of every guest. Our experience and dedication make us the trusted choice for dog owners throughout the region.
Highlights and features
- We operate a 5,000 square foot state-of-the-art indoor facility.
- We provide separate play rooms based on size and energy level.
- We feature two separate outdoor play yards for safe exercise.
- We offer full-service grooming at our Hatfield location.
- We support Dog Town Rescue to help save more lives.
- We provide complimentary exit baths for stays of seven days or more.
Services
Dog Daycare
Our dog daycare service provides a structured, supervised environment where dogs can socialize and exercise throughout the day. Dogs are grouped in separate play rooms based on size and energy level, with access to two outdoor play yards. This program offers pet owners a reliable solution for keeping their dogs active and engaged while they are at work or traveling.
Dog Boarding
Our dog boarding service offers a safe and comfortable home away from home for dogs while their owners travel. Guests enjoy our climate-controlled facility, supervised play sessions, and attentive care from our experienced staff. Owners booking stays of seven days or more receive a complimentary exit bath to send their pups home fresh and clean.
Full Service Grooming
Our full-service grooming is available at our Hatfield location and includes gentle baths, breed-specific cuts, and overall coat care. Grooming breeds receive a discounted bath as part of their service package. This offering ensures dogs leave looking, feeling, and smelling their absolute best after their stay or daycare visit.
Pet Supplies Store
Our convenient on-site pet supplies store carries high-quality foods, treats, and toys for dogs of all breeds and sizes. Customers can quickly grab essentials during pick-up or drop-off without making an extra stop. The store was designed as a one-stop destination for premium pet care products in the Hatfield area.
Dog Rescue
Dog Town Rescue works to save and rehome dogs in need throughout the region. We facilitate adoptions, share daily updates on available dogs through our social media channels, and connect prospective owners with their perfect companions. Our rescue efforts are supported by community donations and the broader Dog Town family.
Reviews (5)
Jas M.
Nov 05, 2021
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My dogs came back traumatized. I tried them out because our regular Groomer retired. I will never take them back. They did a terrible job. Clumps everywhere where they missed. Dogs came back with ear infections. And instead of combibg out matts, they just shave the dog. Don't waste your money, or punish your pet
Haley H.
Aug 01, 2021
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I boarded my dog for 4 nights and on the second night she was there I decided to call and check in on her. The person who answered the phone said she escaped the crate and got a scrape on her nose from doing so. I picked up my dog on the last day and was handed back my dog like this. To me this is not from a crate. We took her to the vet to be told that all of her wounds were severely infected and she was very dehydrated that she needed an IV. The owner Jen offered to pay for our vet bill and told us that our dog has anxiety issues and this is our problem. Please don't take your dog here if you love and care for them
Stacy B.
Feb 05, 2020
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I had another great experience here today, with daycare. My young dog started to be overwhelmed at daycare occasionally, but loves to play with the other dogs and I love knowing that she's getting exercise if we're away. One of the staff, Jacquie, took the extra time to suggest a less busy time, assessed my pup today, and talked to me about potential strategies to make her visits successful. I'm so glad to have Dog Town for my active dog.
L. L.
Dec 15, 2019
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I went to the storefront and everything looked very nice. However it was a bit alarming to have 2 dogs barking non stop at me as soon as I entered. I'm not upset at the dogs because that's just what they do but having a large dog behind the counter lunging at me was not the best experience and not the best greeting. Maybe she shouldn't be kept behind the counter? I tried to flag down the woman for assistance and she said hi but then immediately answered the phone.
Instead of putting the person on the line on hold to assist the customer right in front of her, she had a 10 minute conversation before addressing me again even though it was clear that I was waiting. The store sells good merchandise but the customer service was lacking which is a shame because that's what distinguishes small stores like these from Petsmart and Target. The staff (2 young woman) working in the back were very kind and considerate! I would maybe consider the dog care (although maybe not based on other reviews) but would NOT shop the store again in the future.
Instead of putting the person on the line on hold to assist the customer right in front of her, she had a 10 minute conversation before addressing me again even though it was clear that I was waiting. The store sells good merchandise but the customer service was lacking which is a shame because that's what distinguishes small stores like these from Petsmart and Target. The staff (2 young woman) working in the back were very kind and considerate! I would maybe consider the dog care (although maybe not based on other reviews) but would NOT shop the store again in the future.
Matt R.
Aug 09, 2019
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They were great until check out. We boarded our dog for part of our vacation and had a neighbor pick up for the second half. When our neighbor picked up they initially handed her the wrong dog, jad.no idea she was even get picked up that day ( we prepaid and scheduled this ahead of time) they were informed that they sold not charge the correct amount as well as list the leash and dog food that was given. They were less then helpful and will not return.
