Business Details
23 Years
experience
Your Trusted Partner for Pet Care Services in NYC
Founded in 2003, Coco and Toto has established itself as a trusted provider of premium pet care services in New York City. Our mission centers on creating a safe, joyful environment where pets thrive through personalized attention and professional expertise. With decades of combined experience in dog walking and pet sitting, we have cultivated a reputation for accommodating unique schedules and individual pet needs while maintaining the highest standards of care. As certified members of The National Association of Professional Pet Sitters (NAPPS), we demonstrate our commitment to industry excellence through rigorous staff training, comprehensive background checks, and full bonding and insurance coverage for all team members.Our services span cage-free boarding, supervised daycare, professional grooming, and flexible walking options tailored to urban lifestyles. We prioritize vaccination compliance, facility hygiene, and transparent communication to ensure pet owners maintain confidence in our care. By combining spacious play areas with attentive supervision and specialized training programs, we address both physical and emotional well-being for pets in our charge. Our operational philosophy emphasizes continuity of care through home visits and 24/7 oversight while maintaining strict safety protocols for medication administration and emergency preparedness.
Services
Dog Boarding
Dog Walking
Pet Sitting
Doggy Daycare
Puppy Visiting
Cat Visiting
Dog Grooming
Pick-Up/Drop-Off
Medication Administration
Training Support
Details
- Year established: 2003
Highlights and features
- Decades of dog walking and pet sitting experience since 2003
- Certified members of The National Association of Professional Pet Sitters
- Fully bonded and insured team with background checks
- Cage-free boarding with 24/7 supervision and medical accommodations
- Spacious 1,500-square-foot daycare facility with specialized training programs
Associations and certifications
- National Association of Professional Pet Sitters
What people say
Rewarding experience
Passionate staff
Collaborative work environment
Well-maintained facilities
Skilled groomers
Services
Dog Boarding
Our cage-free boarding provides 24/7 supervision in a social environment with cozy bedding and dedicated night staff. Pets receive personalized care including dietary accommodations, medication administration, and scheduled playtime. The facility features anti-microbial flooring for hygiene and regular updates for pet owners.
Doggy Daycare
The 1,500-square-foot facility offers supervised play areas with designated nap spaces and hydration stations. Services include optional feeding, medication administration, and flexible scheduling from 7 AM to 8 PM weekdays. Introduction sessions ensure pet compatibility with our pack environment.
Dog Walking
We offer private and semi-private walks with trained professionals carrying emergency supplies. Services include pick-up/drop-off transportation within specific NYC corridors and flexible scheduling options. All walkers undergo background checks and specialized training programs.
Puppy Visiting
Customized visits follow house-training regimens with accident cleanup, feeding, and behavioral reinforcement. Services focus on socialization skills development and dietary consistency using owner-provided supplies. Available in 30-minute or one-hour durations with flexible scheduling.
Cat Visiting
Our 45-minute visits include litter box maintenance, feeding, grooming, and companionship. Services accommodate special diets and medication administration while offering additional home care tasks. Personalized interviews ensure compatibility between clients and assigned pet care specialists.
Questions
What vaccination records are required for pet services?
We require up-to-date rabies, Bordetella, and DA2PP vaccinations with copies kept on file. Owners must supply all food and medications.
Do you offer 24-hour pet boarding supervision?
Yes, our cage-free boarding includes 24/7 supervision with dedicated night staff ensuring pet comfort and safety throughout overnight stays.
What areas do you service for dog walking?
Our pick-up/drop-off services operate between 42nd Street and 57th Street, from Broadway to the West Side Highway in NYC.
How do you handle pet medication administration?
We administer medications (excluding injections) following owner instructions. Special dietary needs are accommodated using owner-provided supplies.
What is your cancellation policy?
Cancellations require 24-hour notice to avoid fees. Late cancellations or no-shows incur charges equivalent to the scheduled service rate.
Are your staff members certified and insured?
All team members are bonded, insured, and undergo background checks. We maintain NAPPS certification and regular staff training programs.
Reviews (6)
Maggie Ng
Jun 07, 2022
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I just love that there's a non-chain doggy daycare in the neighborhood. Support small businesses always!
Lorna Perez
May 13, 2022
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I'm shocked that I was treated rudely by the owner. The issue was a miscommunication about payment from his staff to me but he acted mad at me. I tried to resolve it in person but he seemed set in his ways. So, I had to walk away and take my dog out of daycare. If this how management handles things I will not be returning.
Joanna Gunderson
Mar 26, 2022
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Coco and Toto do a wonderful job grooming our Pomeranian Rocky. They are very affordable and worth the two month wait for an appointment. We have also left our dog at Coco and Toto for boarding and they are great- calling us with any concerns. They are also very flexible if we have to extend our dog's stay for an extra night or an early arrival which is appreciated. A neighborhood gem and great value
Carolyn Taglienti
Mar 07, 2022
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We send our dog Ozzy to Coco and Toto for daycare, grooming and boarding. He is always so happy to be there, the prices are very reasonable for the area, and the staff is kind and treats Ozzy like family! We would highly recommend their services.
Mikaela Zhang
Feb 08, 2022
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Whoever lives around Hell's Kitchen and looking for a groomer should try this place! They did an amazing job with my dog's nails!
Karl Buhler
Jan 23, 2022
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We had our pet boarded for the first time there and we don't regret it! We highly recommend this place: they are professional, kind and caring. Our dog loved it and we will continue bring her there!
