Business Details
30 Years
experience
Emergency
services
Your Trusted Pet Care Partner in New York
At Pet Angel, we have dedicated ourselves to providing exceptional pet care services since 1996. Our mission is to offer personalized, reliable, and compassionate care for your beloved pets while giving you complete peace of mind. As a bonded and insured business, we adhere to the highest standards of professionalism and safety. We are proud members of the National Association of Professional Pet Sitters and Pet Sitters International, reflecting our commitment to industry excellence. Our team operates with full transparency, ensuring every visit includes detailed attention to your pets needs, from medication administration to environmental enrichment.With over 25 years of experience, we bring a wealth of knowledge in pet behavior and care, tailored to meet the unique requirements of each animal we serve. Our eco-conscious approach includes using 100% emission-free electricity, demonstrating our dedication to both animal welfare and environmental responsibility. We prioritize direct communication with pet owners, offering 24/7 availability for emergencies or special requests. Our reputation for dependability is evidenced by long-term client relationships and consistent positive feedback. We guarantee a service that combines expertise, integrity, and genuine care for every pet entrusted to us.
Services
Dog Walking
Cat Sitting
Pet Photography
Medication Administration
Emergency Visits
House Sitting
Pet Transportation
Bird Care
Plant Care
Mail Collection
Details
- Year established: 1996
Highlights and features
- We offer personalized pet care since 1996 with proven reliability
- Bonded and insured for your peace of mind and security
- Eco-friendly practices with 100% emission-free electricity
- Administer medications and special care at no extra charge
- Available 24/7 for emergencies and special scheduling needs
Associations and certifications
- National Association of Professional Pet Sitters
- Pet Sitters International
What people say
Reliable and trustworthy
Exceptional senior pet care
Administers medications flawlessly
24/7 availability
Detailed communication updates
Services
Dog Walking
Private 30-60 minute walks tailored to your dog's needs. We provide individual attention, weather-appropriate care, and medication administration. Our walks include hydration, post-walk drying, and detailed owner communication for complete peace of mind.
Cat Sitting
Comprehensive in-home cat care including feeding, litter maintenance, and medication administration. We provide environmental enrichment, plant watering, and home security checks. Our service includes daily updates and special attention for senior or medical needs cats.
Pet Photography
Natural, candid pet photography capturing your pet's unique personality. Sessions take place in your home environment with professional equipment. We focus on authentic moments rather than staged settings for timeless keepsakes.
Medication Administration
Professional administration of insulin, fluids, and medications in your absence. Our trained staff follows precise protocols for dosage and timing. We maintain detailed records and communicate directly with veterinarians when necessary.
Emergency Visits
Immediate response for unexpected pet care needs outside regular hours. Our team handles medical emergencies, weather-related concerns, and last-minute schedule changes with 24/7 availability and rapid communication updates.
People
Vivianne Castaos
Sole Proprietor
Pet Angel's founder with 25+ years of experience in professional pet care. Certified member of NAPPS and PSI with expertise in senior pet care, medication administration, and behavioral observation. Known for exceptional reliability and personalized service.
Questions
What pet care services do you offer?
We provide dog walking, cat sitting, medication administration, pet photography, and emergency visits. Our services include home security checks and personalized care tailored to each pet's needs.
Are you available during holidays?
Yes, we offer holiday services with a $5 premium. Our team remains available 24/7 for regular visits and emergency situations throughout the year.
Do you care for pets with special needs?
Yes, we specialize in senior pet care, medication administration, and managing pets with chronic conditions. Our staff has extensive experience with insulin injections, fluid therapy, and special dietary requirements.
How do you handle extreme weather conditions?
We adjust walks for safety during extreme weather. This includes shorter durations during severe heat or cold, towel drying pets after walks, and providing additional hydration as needed.
Can you provide references or testimonials?
We have numerous testimonials from satisfied clients dating back to 2003. These highlight our reliability, attention to detail, and exceptional care for pets with various needs.
What are your cancellation policies?
Individual visits require 24-hour notice. Extended sitting cancellations need 48-hour notice to avoid full charges. Rush fees apply for less than 24-hour notice for walks and under one week notice for extended care.
Reviews (5)
Jack C.
Jan 24, 2022
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If you are looking for a fairly priced, caring, reliable and cat loving person to look in or after your pet while you are away Petangel is the one to use. Primarily upper west side area but using her will guarantee your peace of mind when you are away. This is definitely 5 stars.
Sandra Runes
Jan 20, 2022
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I haven used this service since moving into Manhattan and have consistently found it to be caring, responsive, reliable and would highly recommend it. The prices are fair and I never worry when I am out of town. If you need someone to. One and feed, play with and check on your furry family member Petangel is a great choice.
Matt K.
Jun 17, 2019
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Vivianne from Pet Angel has walked our dog Sammy for the past 2 years and we couldn't be happier. She is extremely nice, takes great care with our dog, and provides daily text message updates about his walks. We can tell she truly loves working with pets and I would definitely recommend using her!
Lisa F.
Jun 05, 2019
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Vivianne is the best! Our dog loves spending time with her during the week and we love having her as our walker. She is great with animals and our dog was drawn to her right away. She is always reliable and trustworthy. Go to Vivianne for all of your pet sitting needs!
Amanda Kasindorf
May 08, 2019
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We have been working with Vivianne for the past four years and she is the absolute best! She is incredibly caring and careful with our dog. She gives great updates after each of our dog's walks and I feel he is safe and happy whenever he is out with her. We love working with her so much that when my sister got a dog of her own, she started working with Vivianne too! She is truly the best walker and if you live on the UWS, she is the #1 choice!
