Business Details
Your Trusted Partner for Premium Dog Boarding & Training in Chicago
At Tucker Pup's Pet Resort, we have dedicated ourselves to redefining pet care excellence in Chicago since our founding. Our 10,000-square-foot facility in the West Loop combines cutting-edge technology with meticulously designed spaces to ensure optimal safety and comfort for every dog. Our certified professionals bring extensive experience in dog behavior and training, utilizing positive reinforcement methods to address obedience challenges and behavioral issues. We maintain rigorous cleanliness standards across all areas, including our glass boarding suites and expansive outdoor play zones featuring pools and misting systems. Our commitment to personalized service extends to detailed post-visit feedback and 365-day accessibility from 6:45 AM to 7:00 PM.Strategically located near Interstate 90/94, we serve Chicago's premier neighborhoods while maintaining partnerships with local businesses like Google and McDonald's. Our comprehensive offerings include boarding, daycare, grooming, training, and retail products, all delivered by a team passionate about animal welfare. We invest in continuous staff development to maintain industry leadership while implementing advanced tracking systems for real-time pet monitoring. Customer satisfaction remains our priority, evidenced by our 4.9-star Yelp rating and recognition as one of America's top 100 local businesses. Through transparent operations and community engagement, we strive to make every visit a positive experience for both pets and their owners.
Services
Dog Boarding
Dog Training
Dog Grooming
Dog Daycare
Pet Supplies
Retail Sales
Dog Walking
Highlights and features
- We offer 24/7 access with extended hours from 6:45 AM to 7:00 PM, 365 days a year
- Our certified trainers use positive reinforcement methods exclusively
- We maintain 4.9-star Yelp ratings from over 950 reviews
- Our facility features advanced tracking systems for real-time pet monitoring
- We provide detailed post-visit behavioral feedback to owners
What people say
Excellent groomers
Happy and healthy
Professional and patient
Top 100 local business
Transform thousands of dogs
Services
Dog Boarding
Our premier dog boarding service features spacious glass suites and the largest outdoor play area in Chicago. With pools, playground equipment, and climate-controlled environments, we ensure comfort and safety. Certified staff monitor dogs 365 days a year from 6:45 AM to 7:00 PM, providing personalized care and detailed post-visit feedback to owners.
Dog Training
Certified trainers deliver customized training programs using positive reinforcement techniques. Services include private lessons, obedience classes, and behavior modification for issues like leash reactivity and aggression. Training occurs at our facility or client homes, with programs tailored to each dog's specific needs and temperament.
Dog Grooming
Professional grooming services available seven days a week for all breeds. Our experienced groomers provide haircuts, baths, nail trimming, and shed control treatments. We maintain strict hygiene standards while ensuring dogs receive gentle handling throughout the grooming process.
Dog Daycare
Our daycare program offers supervised play in climate-controlled environments with separate areas for different sizes and energy levels. Dogs rotate between indoor and outdoor spaces throughout the day with two staff members per playfloor. Services operate seven days a week with extended morning and evening hours.
Pet Supplies
We offer a comprehensive selection of premium dog products including food, treats, toys, and apparel. Our inventory features bully sticks, leashes, collars, harnesses, jackets, boots, poop bags, and supplements. Products are carefully curated to meet the diverse needs of Chicago's dog-owning community.
People
Jay Spainhour
Owner
Jay Spainhour founded Tucker Pup's Pet Resort with a vision to create Chicago's premier dog care facility. He oversees daily operations and maintains direct communication with clients through the feedback system. His leadership focuses on combining technological innovation with compassionate animal care.
Questions
What services does Tucker Pup's offer?
We provide dog boarding, training, grooming, daycare, and retail products. Our certified trainers offer in-home or facility-based training using positive reinforcement methods.
What are your operating hours?
We operate daily from 6:45 AM to 7:00 PM, 365 days a year, with boarding drop-off/pickup available during these extended hours.
Do you offer training for behavioral issues?
Yes, our certified trainers address leash reactivity, aggression, potty training, and obedience issues using positive reinforcement techniques without aversive tools.
How do you ensure pet safety?
We maintain rigorous cleanliness standards, use advanced tracking systems, and have two staff members per playfloor. Our facility features secure enclosures and climate-controlled environments.
What payment methods do you accept?
Payment options are available through our booking system. Please contact us directly for specific payment inquiries or special arrangements.
Where are you located?
We're at 219 N Carpenter Street in Chicago's West Loop, conveniently located near Interstate 90/94 and major downtown neighborhoods.
Videos
Reviews (7)
Amy B.
Jun 26, 2022
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Our boy is not an easy animal but he was well handled and he looks great! This was our first visit after a recommendation from a friend and we plan to return.
Chris & Sabrina Lindquist
Jun 03, 2022
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We LOVE Tucker Pup's sooo much! I always get incredibly anxious before we go on our trips knowing we'll be away from our babies but the team at Tucker Pup's is just absolutely incredible and go above and beyond to make sure your pups are taken care of. They are organized with their bar code system so you can be confident that food and meds are being distributed appropriately and I so appreciated the few photo updates we received while we were gone.
We also booked grooming services for the dogs' last day and they came out looking cute to boot with brand new bandanas! Looking for our next trip because we know the pups will be THRILLED to go back :
We also booked grooming services for the dogs' last day and they came out looking cute to boot with brand new bandanas! Looking for our next trip because we know the pups will be THRILLED to go back :
D. K.
May 27, 2022
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Great service and I am always happy with the results. Staff is super friendly and responsive. I've used them for grooming and taking a training class- both very good! Will definitely keep using them.
Mike G.
May 27, 2022
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Wonderful grooming personnel. It was a no stress experience for our dog. The de-shedding process is amazing.
Isha G.
May 23, 2022
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Signed my dog up for a boarding stay & was impressed by how friendly and attentive the staff is. My pup had the BEST time during his initial trial day of daycare, and was positively bouncing when he realized where we were going on his boarding day. He practically ran in, without even glancing back at me during drop off, which speaks volumes to how much he enjoyed his time there. My favorite thing about his stay was that they provided a picture and a detailed report of how he did each day. Lastly, I enjoy that Tucker Pup's provides tours of their facility.
This gives me peace of mind, seeing where my dog will be and how caring the staff is with the dogs. The only thing I'm sad about is that their waitlist is so long for daycare as we would love to take advantage of that service. But, for now we have a very reliable place to board our dog when needed!
This gives me peace of mind, seeing where my dog will be and how caring the staff is with the dogs. The only thing I'm sad about is that their waitlist is so long for daycare as we would love to take advantage of that service. But, for now we have a very reliable place to board our dog when needed!
Aimee G.
May 17, 2022
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If your pup is in need of training do not hesitate to take Tucker's Pup's training classes. My dog & I just completed the Adults Manners class taught my Angela Love. She is an excellent trainer & I learned so much in her class. Thank you Angela. I hope to take the next level class in the near future.
Tisa M.
May 14, 2022
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My husband went yesterday (5.13.22) to take a look. Some clients of my vet spoke highly of this place. When he arrived, he told the lady at the front desk that they had been recommended and we were looking for boarding and daycare for our dog. She didn't so much as give him price ranges. Told him "all the information is on the website". No tour, no thanks for taking the time to visit. Really? Lost customer and any of our friends, colleagues that may be looking for care for their dogs. Thumbs way
