Business Details
12 Years
experience
Trusted Pet Boarding, Grooming & Daycare Services in Austin, TX
Highmark Kennel is a family-owned and operated pet care facility dedicated to providing personalized attention and exceptional service for dogs and cats. With over 25 years of experience in pet care, our team prioritizes the comfort and well-being of every guest, offering spacious, climate-controlled accommodations, daily exercise, and specialized care. Our facility features indoor/outdoor runs for dogs, a serene Kitty City environment for felines, and a full range of services including grooming, daycare, and swimming pool access.Owners reside on-site, ensuring constant oversight and a commitment to maintaining the highest standards of care. We pride ourselves on transparency, with no hidden fees for medications (except injections) and discounts for extended stays, while our knowledgeable staff addresses individual pet needs, from special diets to behavioral considerations. This dedication to excellence has established us as a trusted choice for pet owners in Austin and surrounding areas.
Services
Dog Boarding
Cat Boarding
Doggie Daycare
Pet Grooming
Swimming Pool Access
Details
- Year established: 2014
Highlights and features
- Family-owned with owners on-site at all times
- 25+ years of pet care experience
- Climate-controlled facilities with outdoor access
- Personalized care for special dietary and behavioral needs
- Full-service pet center including Kitty City for cats
Services
Dog Boarding
Our dog boarding service provides spacious indoor/outdoor runs with climate control, daily exercise, and personalized care. Dogs enjoy three daily play sessions, premium-grade meals, and optional add-ons like pool time or nature walks. The facility accommodates multiple pets from the same family in large runs.
Cat Boarding
Kitty City offers a tranquil environment for cats with condo-style boarding, plush bedding, and scenic outdoor views. Guests receive twice-daily feeding, scratching posts, and optional medication administration. The dedicated space ensures a stress-free experience for feline visitors.
Doggie Daycare
Doggie Daycare provides socialization and exercise during business hours for $25/day. Specials include free extra playtimes on Tuesdays and Thursdays. The program suits pets needing stimulation while owners work or travel, with temperament-based activity options.
Pet Grooming
Full-service grooming includes baths, scissor/clipper work, nail trimming, and ear cleaning. Services range from standard baths to breed-specific full grooms. Pricing considers coat condition, size, and temperament, with add-ons like medicated shampoos available.
Swimming Pool Access
Daily swimming sessions in a full-size pool offer exercise and enrichment for water-loving pets. The activity is included in boarding rates, with supervised access to ensure safety and enjoyment for dogs comfortable in water environments.
Questions
What services does Highmark Kennel/Kitty City offer?
We provide dog and cat boarding, grooming, doggie daycare, and swimming pool access. Kitty City specializes in feline boarding with a home-like environment.
Are the boarding facilities climate-controlled?
Yes, all runs feature air conditioning and heating for year-round comfort, with indoor/outdoor access for dogs and temperature-regulated spaces for cats.
Can I get discounts for extended stays?
Boarding guests receive a 10% discount for stays of 14 nights or longer, applied to standard rates excluding holidays and special services.
What are vaccination requirements?
Dogs need Bordetella, Rabies, and parvo-distemper vaccines within 12 months. Cats require FVRCVP and Rabies vaccinations prior to arrival.
Do you offer 24/7 emergency care?
While we are not a veterinary facility, owners live on-site and staff monitor pets regularly. For medical emergencies, we recommend contacting your veterinarian directly.
How are aggressive or shy pets handled?
We do not accept dogs showing aggression toward people or other dogs. Shy pets receive tailored play options in low-stress environments to ensure comfort.
Reviews (6)
Shanell Salinas
May 30, 2022
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Wow! What a wonderful experience . Nothing like seeing your little furry buddy coming out of a nail trim session with their tail wagging! Previous nail trim appt was elsewhere, very bad experience that left my pooch a little traumatized. Wasn't looking forward to this at all but man did they totally redeem pet grooming for me! These folk genuinely love what they do, you gotta see it yourself. Wonderful atmosphere, plenty of room for dogs to be free. Definitely plan on coming back for more services.
Karin Branaman
Apr 14, 2022
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They are very loving and caring employees! We have taken Matthias our cat to them for over ten years. We don't have to worry while we are gone.
Taryn V.
Mar 05, 2022
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Best place! I have brought my Collie/ Shepherd mix and Mini Aussie for their Grooming's and they do not want to leave! Especially my Collie I used to take her to PetSmart and last time she was trying to escape that place broke my heart : Highmark is so amazing with my girls so thankful!
Sophie M.
Feb 11, 2022
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I saved my dog here. But after 10 days, the dog was skinny and wrapped in bones. It lost almost 1/4 of its weight and was sent healthy. I can't believe if they actually fed the dog, if they actually took her out for walk every day. And The fee is expensive (Attached receipt). I will never send my dog there again. It is also recommended that you don't do this.
Oscar Zamora
Feb 08, 2022
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I 100% TRUST EVERYONE AT THIS LOCATION. As a fur dad, I wouldn't want to leave my child somewhere that's shady and untrustworthy. I can honestly say, this Kennel is amazing! I leave my dog there whenever I have busy days at work or for several days when I leave out of town.
Michael Rusinko
Dec 18, 2021
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I've trusted Highmark Kennel for over 20 years to take care of my beloved canine companions while we go on vacation. And for 20 years they have consistently delivered high quality care to our pets and professional, courteous service to us. Love this place! Book early for any holiday getaways, as they fill up quickly!
