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Business Details
28 Years
experience
Your Trusted Natural Pet Store in Portland, Oregon
Healthy Pets Northwest, founded in 1998, is a family-owned business dedicated to pet health through natural nutrition and holistic wellness. We operate two Portland, Oregon locations offering premium pet foods, supplements, and supplies while fostering community through rescue partnerships and educational initiatives. Our expertise spans 25 years of curating high-quality products free from artificial additives, ensuring pets receive optimal care.

We prioritize personalized service through knowledgeable staff consultations and maintain integrity by rigorously vetting every product we sell. As a three-generation family business, we combine deep industry experience with technological innovation through our digital rewards platform, serving both Portland locals and regional pet owners.
Services
Anesthesia-Free Dental Cleaning Self-Serve Dog Wash Pet Food Rewards Program Pet Nutrition Consultations Community Fundraisers
Details
  • Year established: 1998
Highlights and features
  • 25 years of specialized experience in holistic pet nutrition and wellness
  • Expert staff provides personalized product recommendations and nutritional guidance
  • Community-driven business supporting local pet rescues and educational programs
  • Rigorous product selection ensuring only high-quality, natural ingredients
  • Innovative rewards program offering exclusive savings and pet health benefits
What people say
Exceptional staff knowledge High-quality natural products Community-focused initiatives Effective rewards program Personalized service approach
Services
Anesthesia-Free Dental Cleaning
Professional pet dental cleaning services performed without anesthesia at both Multnomah Village and Woodstock locations. Available on specific Thursdays and Fridays with prior appointments through certified technicians. Ensures oral health maintenance while minimizing risks associated with sedation.
Self-Serve Dog Wash
Convenient self-service dog wash facility operating during regular store hours at Woodstock location. Equipped with professional grooming stations accepting walk-ins without appointments. Promotes pet hygiene while offering owners hands-on care opportunities in a pet-friendly environment.
Pet Food Rewards Program
Comprehensive rewards system offering points on purchases and frequent buyer incentives for popular pet brands. Features mobile app tracking for purchase history and promotions. Provides ongoing savings through cash discounts and free product rewards for regular customers.
Pet Nutrition Consultations
Personalized nutritional guidance from experienced staff for optimal pet health. Includes raw diet recommendations and whole-food nutrition counseling. Helps pet owners make informed decisions about dietary needs and product selections.
Community Fundraisers
Regular community events supporting animal rescues and local initiatives. Offers special promotions during fundraising activities to amplify community impact. Organizes adoption events and educational programs to strengthen pet owner engagement.
People
Dusty Smith
President
Third-generation leader committed to maintaining company culture while expanding product offerings. Balances free-spirited approach with business acumen to uphold family values through responsible leadership.
Barb Cantonwine
Co-Owner
Co-founder instrumental in shaping the business since joining in 2006. Focuses on maintaining quality standards and customer service excellence through two decades of retail management experience.
Michael Carroll
Co-Owner
Business partner since 2006 with extensive experience in natural pet products. Works alongside Barb to ensure product quality and operational excellence across both retail locations.
Chandra Howard
Vice President
Former store manager now overseeing HR with 15+ years of customer service expertise. Maintains hands-on approach while managing company personnel policies and training programs.
Koli Walker
Store Manager
Youngest generation family member managing Multnomah Village location since 2022. Combines modern business practices with traditional values to lead store operations and staff development.
Questions
What are your store hours?
Monday-Friday 10AM-7PM, Saturday 10AM-6PM, Sunday Noon-5PM at both Portland locations.
Do you offer pet nutrition advice?
Yes, our knowledgeable staff provides free consultations with expertise in raw diets and holistic pet wellness.
How does your rewards program work?
Earn points on purchases that convert to discounts, plus receive free products through brand-specific frequent buyer cards.
Are dental cleanings available without appointments?
Appointments required for dental cleanings - available weekly on designated days at both locations.
Do you serve areas outside Portland?
Primarily serving Portland Metro area with two retail locations in Multnomah Village and Woodstock district.
Are donations tax deductible?
Charitable contributions through our programs may qualify as tax deductions - consult your tax professional for details.
Reviews (6)
Dave H.
Jun 22, 2022 Report
A great place to get pet Supplies. The folks here are both helpful and kind and they have a great selection of food and treats.
Michael Zenner
Jun 19, 2022 Report
Friendly, knowledgeable staff, and a great selection of healthy pet supplies. A big bonus that they are within a 10 minute walk of my home, so they are also by far the most convenient source of kitty supplies for me.
Alex McCaffrey
Nov 24, 2021 Report
Exceptionally friendly service! The person who helped me recommended a leather dog toy and my pooch is OBSESSED. I haven't seen her this in love with a toy maybe ever. I asked for a toy that could withstand a super super chewer and boy did they deliver. I highly recommend this store and the Tall Tails leather toys they carry. My dog sleeps with the darn thing!
Chris Woods
Oct 24, 2021 Report
I buy my bulk dog food there. prices are reasonable for a physical location vs online. People who work there are always happy to see my pups and great them with treats.
Amy B.
Oct 14, 2021 Report
There was an older woman with short grey hair and glasses stocking shelves when I brought my dog in. My dog got excited and took one of the treats out of the bin that they keep open on the floor. I told the woman upfront that I was going to buy all of them because I couldn't tell which ones my dog had licked. Right after I said that, the older woman came over and actually got in my face (bent down and was inches from my face) and asked me to stop my dog from mouthing the items.

I wanted to ask her why the hell they would keep them open on the floor if they didn't want the dogs getting in them. I always purchase everything my dog mouths or licks at and really I didn't even have time to correct her behavior because the woman was on my ass so fast. Will be going to Sellwood pet supply from now on. My dog had done this at sellwood and when I tried to buy them they said it was unnecessary. "it happens a lot". one star for how rude the woman was.
Megan Boyd
Oct 14, 2021 Report
I love needing to get dog food when I'm in Southeast because I get to go visit Healthy Pets NW. A very helpful, caring, and lovely family owned small business. Their love of animals and their people is blatantly obvious the second you walk into their store.