Business Details
16 Years
experience
Your Trusted Pet Care Experts on the Upper West Side
Founded in 2010, Wags West emerged from our lifelong passion for animals and the inspiration of adopting Boudreaux, a spirited Australian Cattle Dog mix. We recognized the importance of tailored pet care through positive reinforcement training and hands-on experience. Our team comprises thoroughly vetted professionals trained in pet CPR, first aid, and animal behavior, ensuring safety and expertise in every interaction. Our commitment to quality care extends to personalized attention for each pet, whether through structured walks or cat visits. We operate exclusively on the Upper West Side, prioritizing local community needs through flexible hours and GPS-tracked services.Our rigorous staff screening and training process guarantees consistent, reliable service delivery. By maintaining a maximum of three dogs per group walk, we ensure individualized attention and safe socialization. Our clients benefit from transparent communication, including post-visit reports and 24/7 accessibility to our team. We partner with trusted local providers to offer comprehensive pet care solutions. Our decade-plus experience has solidified our reputation as the Upper West Side's premier pet care specialists.
Services
Dog Walking
Puppy Visits
Cat Sitting
Private Dog Walks
Puppy Training
GPS-Trackable Visits
Holiday Pet Care
Post-Vet Care
Behavior Consultations
In-Home Services
Details
- Year established: 2010
Highlights and features
- Certified pet specialists trained in CPR and first aid
- Customized care plans tailored to individual pet needs
- GPS-tracked visits for complete service transparency
- Decade-plus commitment to Upper West Side pet communities
- Rigorous staff screening and training processes
What people say
Outstanding Service
Happy, well-exercised pup
Personal care
Trusted choice
Professional team
Services
Dog Walking
Personalized dog walking services combining structured exercise with behavioral enrichment. Available in group settings (max 3 dogs) or private one-on-one sessions. Includes post-walk reports, hydration, and special requests.
Puppy Visits
Tailored visits for puppies up to six months focusing on potty training, leash acclimation, and basic obedience. Private sessions ensure focused attention until vaccination completion. Includes training reinforcement guidance for owners.
Cat Sitting
Comprehensive cat care visits maintaining daily routines with feeding, litter management, and interactive playtime. GPS-tracked visits ensure accountability. Includes visual documentation through post-visit emails to reassure owners.
Private Dog Walks
Dedicated one-on-one walking experience for dogs needing focused attention. Available in 30 or 45-minute durations. Ideal for dogs with specific training needs or those requiring individualized pacing during walks.
Pet CPR Training
Mandatory CPR and first aid certification for all staff. Training includes emergency response protocols, dog behavior analysis, and safety procedures to ensure optimal pet care during all service encounters.
People
Marixa
Co-Founder
Co-founded Wags West after adopting Boudreaux in 2010. Specializes in positive reinforcement training methods and staff development.
Michael
Co-Founder
Co-founder with expertise in pet behavior and safety protocols. Focuses on operational standards and client relationship management.
Questions
What pet services do you offer?
We provide dog walking, puppy visits, and cat sitting services with customized care plans and GPS tracking.
Which areas do you service?
We serve Upper West Side neighborhoods including Lincoln Square, Waterline Square, and Morningside Heights (10023-10069).
How can I book appointments?
Schedule free in-home consultations through our website or contact us directly for immediate booking assistance.
Are your staff members certified?
All team members receive Pet CPR/First Aid certification with specialized training in animal behavior and safety protocols.
What makes you different from competitors?
We limit group walks to three dogs maximum with personalized attention from thoroughly vetted professionals using positive reinforcement methods.
Do you offer after-hours care?
Standard hours are M-F 9am-6pm and Sa/Su 11am-5pm. Additional charges apply for holidays and weekend services.
Reviews (5)
Sarah Daya
May 29, 2022
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The staff at Wags West is amazing. Marixa was always timely with her responses and was able to work with me when I needed last minute changes. I love the daily emails from the walkers I get about my pup. Would definitely recommend!
Margaret Welling
May 19, 2022
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The very best! Highly recommend. All dog walkers are amazing & helped settle my very energetic squirrel loving puppy! My dog gets so excited when he sees one of them. Also scheduling & communication is always great.
Tara Pena
Apr 25, 2022
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Wagswest provides highest quality care for your pet! They are responsive to our needs and they provide such great care to our dog. We love the service and we love Carly and Marixa. If you live in UWS NYC and in need of a dog walker, they get our recommendation.
Richard Glenn
Apr 22, 2022
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Marixa and the team at Wags West have been great with my dog. Very reliable but most importantly the show care. And their policy of not waking more than 3 dogs at a time is important to me. Highly recommend.
Saara Mahjouri
Apr 21, 2022
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I have been so happy with my experiences with Wags West. Michael and Marixa took the time to know all the nuances of my dog, and have been so kind to him and made sure every walker he has had has been great with them. They are incredibly communicative and reliable, I always feel good knowing that my dog is in their care. I cannot recommend them highly enough.
