Business Details
11 Years
experience
Emergency
services
Trusted Pet Services in Reno, NV
On Command Dogs has been dedicated to providing exceptional pet care services in Northern Nevada since 2015. Our team of experienced professionals specializes in dog boarding, grooming, training, and daycare, prioritizing the health, safety, and happiness of every pet in our care. We maintain rigorous vaccination requirements and employ certified trainers with decades of combined experience to ensure expert handling. Our facilities in Reno and Sparks feature spacious kennels, 24/7 staffing, and structured socialization programs to meet diverse pet needs. We emphasize transparency through clear pricing, detailed service guidelines, and upfront communication about policies.Our commitment to continuous improvement is reflected in our structured daycare evaluations, refresher training programs, and personalized care approaches. By maintaining strict sanitation protocols and offering add-on services like grooming and medication administration, we aim to be a comprehensive solution for pet owners. Our focus on building trust through consistent service quality and client education has established us as a reliable choice in the region.
Services
Dog Boarding
Dog Grooming
Dog Training
Daycare
Bootcamp Training
Details
- Year established: 2015
Highlights and features
- Certified trainers with 30+ years of combined experience
- 24/7 staffed facilities for emergency care availability
- Strict vaccination and health verification requirements
- Structured daycare evaluations for pet safety
- Two convenient locations serving Reno and Sparks
What people say
Clean facilities
Attentive staff
Structured programs
Pet safety focus
Professional care
Services
Dog Boarding
Our dog boarding service provides secure overnight stays with regular walks and individualized attention. Pets enjoy spacious kennels, multiple daily exercise sessions, and optional daycare access. Strict vaccination requirements ensure a safe environment for all guests.
Dog Grooming
Professional grooming services include baths, nail trimming, coat maintenance, and customized styling options. Our experienced groomers use high-quality equipment while ensuring pet comfort throughout the process. Services can be combined with daycare or boarding.
Dog Training
Certified trainers deliver personalized and group training programs using positive reinforcement techniques. Services include basic obedience, behavior modification, and specialized bootcamp options that combine training with boarding.
Daycare
Structured daycare programs promote socialization through supervised play sessions grouped by size and energy level. Mandatory evaluations ensure safety while regular activity monitoring maintains a positive environment for participating dogs.
Bootcamp Training
Our bootcamp program combines boarding with focused training sessions to develop obedience skills efficiently. Certified trainers work on customized goals while dogs receive daily exercise and socialization opportunities during their stay.
People
Barry O'Dea
Master Trainer
Certified dog trainer with 30+ years of experience specializing in obedience training, behavior modification, and K-9 instruction. Holds Master Trainer Certificate #1092-441 through National K-9 School of Dog Trainers.
Questions
What vaccination records are required for services?
We require proof of Rabies, DHLPP, and Bordetella vaccines administered by a licensed veterinarian. Titers are accepted for Distemper/Parvo in older dogs.
Is daycare available for first-time visitors?
Daycare requires a $65 evaluation with a trainer to assess socialization readiness. This evaluation must be repeated if services aren't used for six months.
What are your boarding check-in/check-out times?
Monday-Friday check-in 11am-6pm, check-out 6:30am-11am. Weekend times vary. Late check-outs require advance notice and incur a $25 fee.
Can multiple dogs share a room?
Yes, our rooms accommodate multiple dogs from the same household. Pricing is $55/night for the first dog and $30/night for each additional dog.
Do you offer grooming services?
We provide full-service grooming including baths, nail trimming, coat maintenance, and customized styling. Services can be scheduled separately or combined with other visits.
Are there 24-hour emergency services?
Our facilities maintain 24/7 staffing for emergency care needs. Medication administration and special care requirements are accommodated with advance notice.
Reviews (4)
Greg W.
Jun 21, 2022
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We have brought our Beagale here a few times to board her. The new staff is horrible, not personal or professional. We got a call from a employee, saying our beagle had a seizure, 5pm Saturday. Our dog is 4 years old and has never had such episode. We tried calling back, message says mail box 3085*** etc, leave a message. I left message after message. Can not contact anyone after hours. This is a nightmare not being able to contact someone, who leaves a VM like this.
So in short, the employee took our beagle to a animal hospital on Wells and 6th. We got another VM saying so at 4:45 am. Low and behold, it must have been a cell #. We called and the hospital wanted $900 deposit from us, that we dident authorize. Our beagle has coughing fits from allergies. Now I'm stuck with a $900 plus $220 for absolutely no reason! If they had a contact # we could of picked up our dog ourselves.
So in short, the employee took our beagle to a animal hospital on Wells and 6th. We got another VM saying so at 4:45 am. Low and behold, it must have been a cell #. We called and the hospital wanted $900 deposit from us, that we dident authorize. Our beagle has coughing fits from allergies. Now I'm stuck with a $900 plus $220 for absolutely no reason! If they had a contact # we could of picked up our dog ourselves.
Christine Y.
Jun 15, 2022
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Our daughter ended up having to hospitalized for a week and I was originally going to attempt to go back and forth dropping our dogs at their daycare. But after seeing she wasn't going home right away, I called them to ask if they had space to board them instead. I know they were getting busy with summer but their staff was able to squeeze them in. I called each day to extend until I spoke with Cassandra, who was super understanding and helpful and offered to extend their stay until they were booked up, which was a week later. This was just what we needed; it gave us time to focus on our daughter and not have to worry about our dogs feeling neglected and potty breaks. Thank you so much! You guys are the best!
Ashley K.
Jun 03, 2022
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GROOMING REVIEW: We used training here and didn't like it, however, Kylie grooms our bernedoodle Finley and she looks adorable every time. Kylie loves Finley and it makes us so comfortable knowing that she is in good hands while getting groomed. We always appreciate the time she takes with her and the love she puts into her grooms. Thanks Kylie!
Murya D.
Feb 21, 2022
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We had been taking our dog there since he was able to go to daycare and we only took him a couple of times a month. Originally, I didn't see anything on their website about requiring dogs to be spayed or neutered after one year but, after my last visit (my dog is almost 13 months old), I was told I couldn't bring him back until he was neutered. This made it very difficult because when we need daycare, we REALLY need daycare.
I went back through their site and still did not see anything about that policy and when I called to confirm and let them know it was not on their website, they blew me off and didn't off any alternatives in the meantime. This is a bummer because I have to find a new daycare on super short notice but, luckily, there are plenty of daycares in town that do not have the same requirements.
I went back through their site and still did not see anything about that policy and when I called to confirm and let them know it was not on their website, they blew me off and didn't off any alternatives in the meantime. This is a bummer because I have to find a new daycare on super short notice but, luckily, there are plenty of daycares in town that do not have the same requirements.
