Business Details
50+ Years
experience
Trusted Pet Boarding, Bathing & Training in Salem, OR
At Pet Village, we have dedicated ourselves to providing exceptional care for pets and their families for over five decades. Our team of experienced animal lovers treats every pet as if they were our own, ensuring their comfort, safety, and happiness during their stay. We offer a wide range of services, including boarding, bathing, and training, tailored to meet the unique needs of dogs and cats. Our state-of-the-art facilities feature climate-controlled indoor and outdoor spaces, spacious dog runs, and multi-level cat condos designed for maximum comfort.We prioritize transparency and convenience, offering an online reservation system that allows pet owners to book services, upload vaccination records, and sign contracts seamlessly from any device. Our commitment to excellence extends to additional services such as medication administration, special feeding, and discounted rates for multiple pets. With our 7-day-a-week availability and dedicated caretakers, we strive to be the trusted choice for pet owners in Salem and beyond.
Services
Pet Boarding
Pet Bathing
Dog Training
Obedience Classes
Pet Supplies
Details
- Year established: 1975
Highlights and features
- We have over 50 years of experience serving pets and families in Salem.
- Our online reservation system streamlines booking, vaccinations, and contracts.
- Climate-controlled facilities include spacious dog runs and multi-level cat condos.
- We offer discounts for multiple pets staying together in the same space.
- Our team provides medication administration and special feeding services.
Services
Pet Boarding
Our pet boarding service provides climate-controlled indoor and outdoor spaces for dogs and cats. Dogs enjoy 4x25 ft runs, while cats have 7-ft-tall condos with multiple levels. We accommodate special needs like medication and feeding schedules, ensuring comfort and safety. Our facility prioritizes cleanliness, socialization, and individual attention for every pet.
Pet Bathing
Pet bathing includes brush-out, shampooing with premium products, blow-drying, nail trimming, and ear cleaning. We offer medicated shampoos, flea dips, and specialty formulas for specific coat needs. Appointments are available seven days weekly, with walk-in nail trims for convenience. Our staff ensures a stress-free experience for pets and quality results for owners.
Obedience Training
We offer structured obedience training programs for puppies and adult dogs. Courses cover basic commands, socialization, and advanced agility exercises. Options include group classes, private lessons, and board-and-train programs lasting 1-6 weeks. Our certified trainers use positive reinforcement techniques to strengthen the human-pet bond and address behavioral challenges effectively.
Pet Supplies
Pet Village stocks premium pet foods from trusted brands like Fromm, Diamond, and Victor, including grain-free and specialty formulas. We offer a wide range of supplies such as toys, leashes, collars, crates, and flea prevention products. Our inventory includes raw and cooked food options, with special orders available to meet unique dietary requirements for pets.
Day Training
Day training provides focused behavioral improvement during daytime hours. Pets receive personalized attention for specific issues like leash pulling or housebreaking. The program combines structured lessons with practical application, allowing owners to see immediate results. This service works best for busy pet owners seeking targeted solutions without full-time boarding.
Questions
How do I book pet boarding or bathing services?
Use our online reservation system via the Gingr platform to create an account, upload vaccination records, and schedule appointments 24/7 from any device.
What vaccinations are required for boarding?
Dogs need DHLP-P, Bordetella, and Rabies (if over 6 months). Cats require FVRC-P vaccinations. Proof must be provided before check-in.
Do you offer discounts for multiple pets?
Yes! Receive 10% off for 2 pets and 15% off for 3 pets staying together. Contact us for extended stays or larger groups.
Are you open on holidays?
We operate regular hours seven days weekly but remain closed on Thanksgiving Day and Christmas Day for staff and pet rest.
What training programs do you provide?
We offer puppy classes, novice/advanced obedience courses, private lessons, day training, and 1-6 week board-and-train programs focusing on behavior and agility.
Reviews (7)
Malcolm H.
Jun 04, 2022
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Great boarding kennel, my dog Rigby loves to go stay The staff adore him, and show much affection toward him Their training is amazing, and very affordable
Jewel M.
Jun 03, 2022
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We boarded both our dogs here before (different times) and they both came home with kennel cough. One of our dogs is older & conditions were more severe. Another time we brought our dog here she was overfed & seemed to not be taken out frequently at all (as we paid extra for play time.)
Sarah W.
May 31, 2022
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My dogs have been going here since Aug. 2021, they love the people and seem very happy. We have used their bathing services, nail trimming, and boarding. No complaints at all, everyone I have spoke with is very sweet and attentive. Our daughter has also been taking her dog here for the last 4 years and she is the one who recommended this facility to which we were very thankful. It is hard to choose a place that you can trust with your pets and we are glad we went with her advice. Thank you all for caring for our pets, we really appreciate your help when we can't be there.
Lisa H.
May 30, 2022
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My fully vaccinated dog came home with kennel cough. I know that this can happen at times but there really isn't a reason he should have. I picked up Doyle to training issues my dog was having and all that was really said is "are you mad? " I was told there was no reason to take him to a vet cause his wounds are superficial, and they were but they can't legally tell you that since they have no medical training. I'd let all go if I hadn't been dealing with a coughing dog at night. Not to mention when I said hey I went boarding at this place the tech says "oh let me guess he has kennel cough now, been happening a lot"
John Sparks
May 28, 2022
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Took my adult dog to Pet Village for their 8-week Novice training course. Overall super experience! Obedience courses are group classes held in a huge, indoor, fully enclosed arena with a concrete floor. Jen, the lead trainer, manages to choreograph the training of multiple dogs (and their owners) with alpom and patience. We all ended up performing better than we expected, with both dogs and owners happy. Highly recommend!
Deanna W.
May 04, 2022
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I'm new to the area and went in to get a tour of the facility. The staff member behind the counter was clearly frazzled as it was "pick up time." There was already a frustrated potential customer ahead of me who could not get ahold of the person coordinating training classes. She was given new information which she has not been told prior. My turn. I was told to come back between 1-3 any day for a tour. Confusing because It clearly says on their website, "see us in person.feel free to visit during normal business hours." Needless to say I wasted 45 min of my time only to be turned away. Not very good customer service. They do not exude a warm, welcoming atmosphere. Won't be boarding there!
Lisa C.
Mar 18, 2022
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0 is really the true scores My friends dog went in for specialized training for 6 weeks to become a service dog for special needs. He went in healthy and happy. They would not let her see him at all during that time. He came out six weeks later emancipated, lethargic and sick. She immediately took him to her vet and he passed a day and half later from sever bacterial pneumonia. There have multiple injuries and deaths of dogs from this kennel! Do your research. They need to be shut down permanently!
