Business Details
43 Years
experience
Emergency
services
Charlotte's Premier Veterinary Care Facility
Animal Medical Hospital & Urgent Care & Urgent Care has been providing comprehensive veterinary care in Charlotte, North Carolina since 1983. Our dedicated team combines decades of experience with state-of-the-art facilities to deliver both general and urgent medical services for pets of all species. Accredited by the American Animal Hospital Association (AAHA) since 1984, we maintain the highest standards of care through continuous improvement in diagnostics, treatment, and preventive medicine. Our services extend beyond traditional veterinary care to include boarding, day camp, and spa treatments that reflect our commitment to complete pet wellness. With a 25,000-square-foot facility featuring 13 exam rooms, in-house laboratories, and specialized surgical suites, we offer year-round medical attention that addresses every aspect of pet health.Our mission emphasizes integrity, compassionate care, and superior service, which we demonstrate through personalized attention to preventive care, chronic condition management, and emergency interventions. The hospital's expansion history, including the 2019 addition of new intensive care units and expanded boarding facilities, underscores our ongoing dedication to meeting evolving veterinary needs while maintaining AAHA's rigorous standards.
Services
General Practice
Urgent Care
Surgical Procedures
Dental Care
Pet Boarding
Dermatology
Laboratory Testing
End-of-Life Care
Diagnostic Imaging
Pharmacy Services
Details
- Year established: 1983
Highlights and features
- We maintain AAHA accreditation since 1984 with annual evaluations of our medical protocols
- Our 25,000 sq ft facility houses advanced diagnostic imaging and surgical equipment
- Pet resort offers temperature-controlled boarding with species-specific accommodations
- Urgent care services available daily from 7:00 AM to 6:00 PM
- Year-round preventive care programs from puppy/kitten visits through senior wellness
Associations and certifications
- American Animal Hospital Association (AAHA)
Services
Urgent Care
Our AAHA-accredited urgent care facility treats critical conditions daily from 7AM-6PM. With in-house blood work, digital x-ray, and respiratory therapy capabilities, we manage cases like trauma injuries, allergic reactions, and digestive emergencies. Our staff maintains continuing education certifications to ensure proper stabilization and treatment of urgent medical conditions before discharge or referral.
Pet Boarding
Camp AMH provides climate-controlled accommodations for dogs, cats, and exotic pets. The 2014-renovated facility includes separate feline suites, indoor play areas, and medical boarding options. Temperature-regulated environment maintains pet comfort year-round with dedicated staff monitoring guests' health throughout their stay.
Surgical Procedures
Our surgical suite handles soft tissue procedures, orthopedic repairs, and mass removals using laser technology. The hospital features video endoscopy capabilities for minimally invasive diagnostics and object retrieval. Each procedure includes pre-anesthetic bloodwork and post-operative monitoring to ensure patient safety during recovery.
Dental Care
Comprehensive oral care includes routine cleanings, periodontal treatment, and dental radiography. Our dental suite addresses issues like tooth decay, gum disease, and fractured teeth while maintaining pain management protocols. All dental patients receive post-treatment care instructions and maintenance recommendations to preserve oral health.
Wellness Programs
Customized wellness plans track pet health from puppy/kitten to senior stages. Annual exams include parasite screening, vaccination updates, and nutritional counseling. The program emphasizes early disease detection through regular bloodwork monitoring and personalized vaccination schedules based on individual patient lifestyles.
People
Dr. Richard Coe
Co-Founder
Graduate of Auburn University School of Veterinary Medicine established Charlotte's Animal Medical Hospital & Urgent Care & Urgent Care in 1983. His leadership transformed a residential property into a 25,000 sq ft AAHA-accredited facility featuring specialized care units and expanded boarding capabilities.
Dr. Susan Coe
Co-Founder
Veterinary graduate from Auburn University who co-founded Animal Medical Hospital & Urgent Care & Urgent Care with Dr. Richard Coe. Instrumental in securing AAHA accreditation since 1984 and expanding the practice to include dedicated emergency care and pet resort facilities through successive renovations.
Questions
What urgent care services are available after hours?
Our urgent care operates daily 7AM-6PM. After 6PM, contact regional emergency providers: Veterinary Emergency Group (980) 880-6062, CARE Charlotte (704) 457-2300, or Carolina Veterinary Specialist (704) 815-3939.
Are vaccinations required for boarding services?
Yes, all boarding pets require current rabies, distemper, and bordetella vaccinations. Please provide documentation from your veterinarian before check-in to ensure facility health standards.
Do you offer grooming services?
Camp AMH Spa provides bathing, nail trimming, and coat grooming with a guarantee of parasite-free results. Appointments available for boarded pets and external clients.
Can I tour the boarding facilities?
Free facility tours are available during regular business hours. Meet our Pet Counselors to discuss your pet's specific needs and view climate-controlled boarding suites.
What payment methods do you accept?
We accept major credit/debit cards, CareCredit, and ScratchPay financing at time of service. Payment plans are not directly offered through our practice.
Videos
Reviews (6)
April Rogers
Jun 13, 2022
Report
First time visit the day before Memorial Day since my old pup decided to injure herself. Was turned away from several other emergency clinics that morning (I get it, it was -of course- a holiday weekend and the veterinary field is in crisis), but AMH not only got me in, they were able to slide me into an actual appointment slot while doing non-stop appointments with other clients the whole time I was there. The building was clean and staff was lovely, quick and efficient. The prices were definitely not as bad as I was expecting. Would highly recommend to other pet owners for medical care!
Jason Harvey
May 16, 2022
Report
My wife said everyone was nice and professional. But Pre-diagnosis - I don't know X-rays only - $800 Conclusion - I don't know, but you may need to return tomorrow for us to do the same thing again. That seems like a lot of money without any answers. Is this normal? Proceed with caution, unless money isn't an issue. UPDATE: In other notes, I have requested a copy of the X-rays in case of emergency and to share with my home vet.
I received them 48 hours later. They told me that they had not been able to access them since BEFORE my dog received his X-rays. I now have further concerns on how my $800 was spent. I received no answers to my dog's health except shoulder shrugs and my X-Rays may not have even been monitored. Is this why they were inconclusive? I feel taken advantage of I am fortunate that my dog's health didn't continue to decline.
I received them 48 hours later. They told me that they had not been able to access them since BEFORE my dog received his X-rays. I now have further concerns on how my $800 was spent. I received no answers to my dog's health except shoulder shrugs and my X-Rays may not have even been monitored. Is this why they were inconclusive? I feel taken advantage of I am fortunate that my dog's health didn't continue to decline.
Marissa Major
Apr 08, 2022
Report
Cannot say enough great things about this animal hospital! We brought our pup here for an emergency hospitalization after she failed to get better with treatment from our regular vet. They did a thorough workup and addressed all of our worries and concerns throughout the process. Dr. Mikes and Dr. Allers were both wonderful and made sure to call and update us. Our girl is feeling so much better after her overnight stay and we can't thank the staff enough for taking such good care of her!
Kelli Navey
Mar 07, 2022
Report
My dog and I have been here twice now due to sickness when our regular vet couldn't fit us in. They've taken excellent care of us both times. The wait times get pretty long if you're there during/after close of regular hours, but that's understandable with a smaller staff. All of the staff we've met have been wonderful. We will absolutely continue to use them.
Nita Sherman
Jan 23, 2022
Report
Our dog had a severe, dangerous intestinal block and may not have survived without the comprehensive, thoughtful intervention she received at AMH. The entire staff was compassionate and professional. We were kept well informed at every point in the long ordeal, with accurate cost estimates. The fact they were open and ready to do complicated procedures even on New Year's weekend is remarkable and the price was still very reasonable. Cannot thank or recommend them highly enough. Oh and also, dog owners reading this: please don't ever give your dog cooked ham bones. :
Samantha Shaffer
Jan 16, 2022
Report
I can't say great enough things about Animal Medical Hospital on Monroe. In my pup's emergency situation, we were taken care of and kept updated. We had the decision of doing surgery and waiting, and Doctor Thomas explained everything thoroughly and let us make the best move. After surgery, we were never left in the dark. Everyone was over the top friendly and helpful. I know our pup was in great hands. I would highly recommend this location if you ever need an Emergency Vet.
