Business Details
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Your Trusted Pet Sitting Partner in Lexington, KY
Critter Sitters of Lexington has dedicated itself to redefining pet care through personalized in-home services since its founding. Our mission centers on maintaining pets' routines while providing owners with unparalleled transparency via GPS tracking and real-time visit reports. With over two decades of collective experience, our team of insured, bonded professionals undergoes rigorous training, including Pet CPR certification, to ensure the highest standards of care. We specialize in tailored solutions for pets with unique needs, including elderly or special-needs animals, while maintaining strict confidentiality and professionalism.Our commitment to client satisfaction is demonstrated through detailed service agreements, customized housekeeping tasks during visits, and a satisfaction guarantee that underscores our accountability. By eliminating the stress of pet boarding and offering comprehensive care within the comfort of pets' homes, we've become a trusted partner for Lexington families seeking reliable, compassionate pet care solutions.
Services
Dog Walking
Pet Sitting
Cat Care
GPS Tracking
Medication Administration
House Maintenance
Pet CPR Services
Customized Routines
Real-Time Reporting
Keyless Access
Highlights and features
- 20+ years of combined pet care experience with certified professionals
- GPS-tracked visits with real-time service verification
- Customized care plans for special-needs and multi-pet households
- 100% satisfaction guarantee with refund policy
- No additional charges for multiple pets or medication administration
Associations and certifications
- National Association of Professional Pet Sitters (NAPPS)
What people say
Loved using Critter Sitters
Great care of our pets
Peace of mind
Reliable service
Loving care
Services
Dog Walking
Customized 25-30 minute dog walks maintain pets' routines while providing essential exercise. Our GPS-tracked walks include real-time location updates and detailed reports. Each visit helps reduce pet anxiety by maintaining familiar schedules, with no additional charges for multiple dogs in the same household.
Pet Sitting
Comprehensive 30-45 minute visits include feeding, playtime, and house maintenance tasks like mail collection and plant watering. Our customized care plans accommodate special dietary needs and medication requirements. Services maintain home security by creating 'lived-in' appearances during owner absences.
Cat Care
Specialized 30-minute feline visits include litter box maintenance, brushing, and play sessions. Our trained staff handles shy or special-needs cats with gentle care. Services include medication administration and environmental enrichment to reduce stress during owner absences.
GPS Tracking
Real-time GPS tracking provides complete service transparency with route maps and time-stamped visit reports. Clients receive photographic documentation and behavioral notes through our Time To Pet app, ensuring accountability and immediate issue resolution capabilities.
Medication Administration
Professional medication management includes oral and topical treatments with detailed administration records. Our staff follows precise dosage instructions while maintaining safety protocols. Services require prior disclosure of pet reactions to medication processes.
People
Sarah H.
Owner
With over 20 years of pet care experience, Sarah H. leads Critter Sitters of Lexington's team of certified professionals. She ensures all service standards align with the company's mission of providing stress-free pet care solutions while maintaining strict confidentiality and professionalism.
Sam M.
Owner
Co-owner Sam M. oversees daily operations and client consultations. He developed the company's GPS tracking system and real-time reporting protocols to enhance service transparency and client trust in pet care services.
Rosie
Pack Leader
As lead caretaker, Rosie supervises pet visits and trains new staff in the company's specialized care protocols. She manages complex cases involving elderly pets and multi-pet households with exceptional attention to detail.
Zach
Daily Dog Walker
Zach provides consistent exercise routines for dogs while monitoring behavioral patterns. He documents each visit with photographic evidence and detailed notes through the company's tracking system.
Tricia
Pet Sitter
Certified pet care specialist with expertise in administering medications and managing special-needs pets. Tricia maintains detailed service records and communicates directly with clients through the Time To Pet app.
Questions
How do you ensure service reliability and transparency?
We use GPS tracking with real-time reports including photos, timestamps, and route maps through our Time To Pet app.
What services are included in pet sitting visits?
Visits include feeding, playtime, medication administration, litter box cleaning, and house maintenance tasks like plant watering.
Do you handle pets with special medical needs?
Yes, we administer medications and care for elderly, sick, or disabled pets with detailed care plans.
How are service times scheduled?
Visits are available daily from 7:00 AM to 9:00 PM with last appointments at 8:30 PM.
What payment options do you offer?
We accept credit cards, debit cards, and bank transfers through secure online invoicing.
Are your staff members insured and trained?
All employees are insured, bonded, and complete Pet CPR certification after 90 days of employment.
Reviews (6)
Anthony Motsinger
Jun 14, 2022
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This team is fantastic! I am a very protective cat dad, and rarely let anyone watch my kiddos. The team at Critter Sitters Lexington not only made me feel comfortable, but my two cats, Mayhem and Aldo, have warmed up to each of the sitters. The team goes above and beyond, and truly care for the well-being of your pets. Without any reservations, highly recommend this team!
Shelley Denton
Jun 08, 2022
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Critter Sitters is the best! As a long time customer (10 plus years) I trust them explicitly with my home and my furry friend! The owners, Sam and Sarah, are amazing and are such caring people. Zach, our dog walker, writes detailed (and often humorous) descriptions of each walk and always attaches a few pictures. Such a treat to receive while at work or on vacation. Critter Sitters is an extension of our family and they make us feel like we are an extension of theirs as well.
Christy Roth
May 23, 2022
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Critter Sitters is the BEST! They are reliable, caring, prompt and trustworthy. The best part is that my 4 dogs and 2 cats LOVE them. And so do we. And they will do so much more than just take care of the animals, they will bring in the mail, adjust the lights, water plants etc. They have an app that is easy to use for scheduling & instructions, and after their visit they will send you a summary of how your pets are doing and lots of adorable pictures of them as well.
Elizabeth Smith
May 14, 2022
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I've been using Critter Sitters for several years and I've had a phenomenal experience! They take good care of my cats and I love the reports they send after each visit. It gives me peace of mind knowing that my cats are in good hands.
Josh Estus
Apr 26, 2022
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My family has used Critter Sitters many times over the years. They have been wonderful and excellent every single time. The sitters will send you updates on the app about how your pets are doing and the pets overall mood. They keep you connected with your pets even miles away. i'd recommend them to anyone who would like to keep their pets at home while they are away and just need someone to check on them and keep them company a bit during the day.
Lynn Hightower
Apr 19, 2022
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My dog adores them. Professional, responsive, they have a state of the art service that makes it easy to schedule.and to set up the protocols that make your dog feel safe and happy. I love the reports and the pictures of my pup while I am away. Well trained, compassionate -- and that means Baby Dog is safe and happy while I am away.
