Pet Palace

Our dog boarding service provides spacious villas and royal suites with climate control, daily housekeeping, and personalized care. Dogs receive multiple outdoor breaks, supervised play sessions, and dietary monitoring. Premium bedding and optional extras ensure comfort. Staff track health metrics and allow owners to bring personal food or toys. Webcams let owners check on pets remotely.

Cat boarding features climate-controlled townhomes and suites with daily cleaning, quality bedding, and playtime. Staff monitor eating patterns, administer medications, and maintain detailed behavior records. Owners may bring favorite toys for familiarity. Personalized attention replicates home environments while ensuring safety and comfort through trained supervision.

Doggy day care offers supervised playgroups, structured exercise, and rest periods in climate-controlled villas. Services include feeding, water access, bathroom breaks, and medication monitoring. Optional add-ons like gourmet meals and grooming enhance the experience. Flexible drop-off/pickup times accommodate busy schedules across multiple locations.

Professional grooming includes baths, brush-outs, trims, nail care, and ear cleaning. Packages range from basic to full grooming with breed-specific pricing. Additional services like teeth brushing, furminator treatments, and paw polish enhance pet wellness. Vaccination requirements ensure safety during appointments available seven days weekly.

Dog training programs use positive reinforcement for puppies and adults. Offerings include 10-day polite puppy courses, basic/advanced adult programs, and customized sessions. Trainers focus on communication, confidence building, and socialization. Currently available at Columbus, Pittsburgh, and Cary locations with specialized curricula for different skill levels.

Resort manager at Pet Palace Columbus since February 2022 with lifelong animal industry experience. Specializes in canine/feline behavior and rehabilitation. Holds certifications in animal care and training. Passionate about continuous learning in pet wellness.

Veterinary technology graduate with 17 years of pet care experience. Manages Hilliard location operations while maintaining focus on individualized pet attention. Combines zoology expertise with hands-on animal care knowledge.

Assistant manager at Delaware location with 11 years of animal care experience. Focuses on client-pet relationship building and operational management. Holds certifications in animal behavior and facility safety protocols.

Assistant manager at Cleveland location since 2017. Specializes in working with anxious pets and behavioral modification. Holds certifications in animal psychology and emergency care procedures.

Resort manager at Charlotte location with background in electrical engineering and pet care. Focuses on facility operations and personalized pet experience management. Implements technology solutions for improved pet monitoring systems.

We offer standard villas and luxury royal suites for dogs and cats with climate control, daily cleaning, and personalized care plans.

Yes, our professional groomers handle all dog and cat breeds with customized packages based on coat type and size requirements.

Our 24-hr Pet Safe Program includes trained management on call and regular health checks for boarding pets during non-business hours.

We provide puppy socialization, basic obedience, and advanced training programs using positive reinforcement methods at select locations.

Yes, we maintain an open-door policy for facility tours at all locations during regular business hours.

Locations operate Monday-Saturday 7am-7pm and Sunday 9am-7pm with 24/7 management availability for boarding guests.

I took my baby boy (Yorkie terrier) there for the first time for day camp. They let me tour the facility and explained how my dogs day would go. I did a 1 on 1 daycare stay this time just because I wasn't sure how he would react with a new environment.but he was fine. I will be going back. The team was great. Thank you for making my dog feel at home.

My dog, Bruno, seems to love this place. Anytime he goes there while we are gone he always seems to relaxed and happy when we pick him up. We did an exit bath this time too and he still smells so amazing. I might send him once a bath just for that amazing scent. Thanks ladies

We were, of course, nervous to leave our puppy for her first day of daycare. The staff were amazing and answered all my and my 5 year old's questions. She was very invested in the process and they treated her with such respect, understanding how much she cares for her puppy. Our puppy came home happy and tired, all signs of a great day!

I am From Columbus Ohio and on short notice I had to board my two large pibbles. All facilities near me were booked so I searched for a Pet Palace near my hotel in Indiana. From the very first phone call, to greeting my dogs and I, to check out was spectacular! Everyone I spoke to was so kind and happy that I came from out of town! I most definitely recommend Pet Palace-Fishers to anyone who needs a puppy hotel! Thank you to all who took such great care of my crazy energetic pibbles! I appreciate you!

Making an appointment over the phone was easy, phone staff was friendly and informative. so far so good. Hoping the grooming experience is just as good fingers crossed.

We love Pet Palace, and more importantly, our dog loves Pet Palace. As soon as we get out of the car, he's wagging his tail and pulling at his leash toward the entrance. He loves the people here because they give him lots of attention. (He is a diva and needs constant affirmation that he's the best boy and that he's pretty, and he gets all of that here.) We've done short stays (about 8 hours), we've done multiple overnight stays, and we've done a few multi-day stays.

Each time, we're always satisfied. Our dog likes human interaction, so we pay a little bit extra for one-on-one play sessions if we're boarding overnight. We also pay to have the staff groom him before we pick him up, so he always comes home to us smelling great and looking like the pretty boy he knows he is. When we pick him up, the staff always sends us home with a "report card" on how he did and notes about our dog's stay, including what he did during the day. It's a nice little courtesy. I have nothing but good things to say about Pet Palace. The location is great too -- it's right off 465, so it's super easy to get to.

We love Pet Palace - Fishers just as much as our pup! The staff is great! They are kind, patient, and thoughtful. We know our pup is like family to the staff when we leave her in their care!