Business Details
23 Years
experience
Trusted Pet Daycare, Grooming & Boarding Services in Newark
Playtime Doggie Daycare & Pet Salon has been a trusted provider of pet care services in Newark, DE since 2003. Our female-owned business was founded on a lifelong passion for animals and a commitment to creating a safe, loving environment for pets. We specialize in cage-free dog daycare with structured playgroups, professional grooming using all-natural products, and cat boarding in a quiet, enriched setting. Our team brings extensive experience through formal education in business management and hands-on volunteer work with local shelters like the Delaware Humane Association. We maintain rigorous safety protocols including temperament testing for dogs, year-round flea/tick prevention, and supervised play sessions.Our facility features temperature-controlled playrooms, secure outdoor spaces, and multi-level cat condos to ensure comfort for all pets. We offer personalized attention through appointment-based grooming and optional in-home pet sitting services. Our staff receives ongoing training to maintain expertise in animal behavior, health needs, and proper handling techniques. We actively support animal welfare through continued volunteer partnerships with regional shelters.
Services
Dog Daycare
Pet Grooming
Cat Boarding
Bathing Services
Pet Sitting
Nail Trimming
Teeth Cleaning
Playgroups
Temperament Testing
Enrichment Activities
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in pet care services
- Our cage-free environment reduces animal stress
- We implement structured playgroups based on size/temperament
- Our team maintains active volunteer partnerships with local shelters
- We use all-natural grooming products for pet safety
What people say
So sweet with her
Great job with her bath
Puppy loves it here
Better service
Truly care for animals
Services
Dog Daycare
Our structured dog daycare program accommodates pets in supervised playgroups based on size, age, and play style. Dogs rotate through outdoor play areas, themed indoor activities, and rest periods with soft bedding. The program promotes socialization while preventing overexertion through scheduled breaks with soothing music.
Pet Grooming
Professional grooming services include full baths with organic shampoos, breed-specific hair trims, and sanitary area grooming. We use premium products to improve coat health while providing a stress-free experience through one-on-one attention in cage-free environments.
Cat Boarding
Our second-floor cat boarding facility offers a quiet tropical-themed environment with large windows for viewing. Cats receive daily playtime, cuddling sessions, and access to multi-level condos with premium bedding and litter facilities to minimize stress during stays.
Bathing Services
Cage-free bathing includes deep cleansing with natural products, ear cleaning, nail trimming, and de-shedding treatments. Appointments ensure individual attention while fluff-drying techniques remove loose hair to reduce shedding and improve skin health.
Temperament Testing
Mandatory temperament evaluations assess dogs' social skills before daycare participation. Certified staff observe interactions in controlled environments to create compatible playgroups that maximize safety and positive social development.
Questions
What pet services do you offer?
We provide dog daycare with structured playgroups, professional pet grooming, cat boarding, bathing services, and optional in-home pet sitting.
Are your facilities cage-free?
Yes, all grooming and bathing services are cage-free. Our dog daycare uses open playrooms and secure outdoor spaces instead of cages.
How do you ensure pet safety?
We conduct temperament testing for dogs, maintain vaccination requirements, use supervised playgroups, and have trained staff monitor all activities.
What are your operating hours?
Daycare is available Monday-Friday 7AM-7PM. Grooming and bathing services are offered daily 9AM-5PM.
Do you offer cat boarding?
Yes, our second-floor cat boarding includes private condos with windows, daily playtime, and personalized attention from our staff.
Reviews (7)
Nat Rom
May 06, 2022
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We used to send out dog to daycare here. She loved it! The staff here are great at communicating how her was at daycare and how she interacted with other dogs. They also occasionally sent emails to check on our pup. We have since had to rehome our pup but she definitely loved it here and I would highly recommend them for the daycare and grooming services.
Joanna Romano
Mar 05, 2022
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My dog has not done well at other daycares, because she get nervous and overwhelmed. The staff at playtime took their time to help her feel comfortable and safe, and she even made a friend! They do an excellent job grooming her as well. She looks beautiful!
Marleny Conrad
Feb 28, 2022
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Horrendous experience! I think this place is great for smaller breeds and younger dogs. My dog is a Collie and he is 11 and I told the person he had arthritis so he would tend to sit down. My dog was prompted to walk on a ramp, he has never walked in one before and pancaked on the floor. He came out traumatized, shaking and unable to walk plus his hair looked worse. The person in charge was alone on a Sunday. and couldn't do anything to my dog except for detangling around his ears.
She was very nice and attentive but she couldn't handle my senior puppy. We left devastated and took our dog to his vet the next day. Lots of medication and some shots, my puppy was able to walk again. I do not blame the young girl, she was not experienced. She was alone ( accidents may happen) and she told me the team would call us the next day or during the week to discuss about what happened or make another appointment for my Collie.
Nobody called, they did not follow up or simply didn't care. It was my experience and other people like my neighbors has had great experiences. Honestly find out about your customer dogs during that appointment call.
She was very nice and attentive but she couldn't handle my senior puppy. We left devastated and took our dog to his vet the next day. Lots of medication and some shots, my puppy was able to walk again. I do not blame the young girl, she was not experienced. She was alone ( accidents may happen) and she told me the team would call us the next day or during the week to discuss about what happened or make another appointment for my Collie.
Nobody called, they did not follow up or simply didn't care. It was my experience and other people like my neighbors has had great experiences. Honestly find out about your customer dogs during that appointment call.
Nikki G.
Aug 18, 2021
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We love love love Playtime. We have 3 dogs. One of them is very timid with other dogs. She was turned away from one of the big dog daycare/boarding chains because she "wasn't having enough fun" (she laid in the corner and kept to herself in the playroom). From the first phone call with Playtime, I could tell this place was different. The owner/manager took a good amount of time getting all the details about our dogs and explaining everything thoroughly.
I had never felt so comfortable with the idea of someone else caring for my dogs. When we brought the dogs in for a temperament test, they let us know that our shy dog was a bit nervous, but it's nothing they couldn't handle. They actually made the effort to give her attention and try to get her to play and to be more comfortable. The service was incredibly individualized, which we truly needed. I can't say enough good things.
Our dogs were happy and well taken care of while we were away. We love checking the FB page to see if there are any pics of our dogs. We've been back for daycare but please please please bring back overnight boarding. This place was a godsend!
I had never felt so comfortable with the idea of someone else caring for my dogs. When we brought the dogs in for a temperament test, they let us know that our shy dog was a bit nervous, but it's nothing they couldn't handle. They actually made the effort to give her attention and try to get her to play and to be more comfortable. The service was incredibly individualized, which we truly needed. I can't say enough good things.
Our dogs were happy and well taken care of while we were away. We love checking the FB page to see if there are any pics of our dogs. We've been back for daycare but please please please bring back overnight boarding. This place was a godsend!
Renee Scully
Aug 07, 2021
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This is the Best Doggie Day are! All of the girls are so amazing! Radar gets the best care there! Jessica. Mallory. Lauren. Kelsie. Angie.and all of the other girls we can't Thank You Enough! Love you all
Andrea Cocco Jordan
Apr 21, 2021
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This place is great. My pup really doesn't like being taken from her family to go for her bath, but they are so sweet with her. They do a great job with her bath, along with nail trim, and keeping her floppy ears clean. My family also utilizes their daycare option from time to time, and the dog's love it. The people here know dogs, and take every precaution to make sure your pup stays safe. Costs for baths range, depending on breed and need, but they're definitely competitive.
Aegelis
Dec 24, 2020
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Professional, friendly staff. Very efficient, our dog doesn't have to wait long for grooming and can pick up as soon as he's done. The right combination of caring and skill.
