Business Details
35 Years
experience
Your Trusted Pet Containment Experts in Randolph, NJ
Hidden Fence has been a trusted provider of safe and humane pet containment solutions since 1991. As a locally owned and operated business in Randolph, NJ, we bring over three decades of specialized expertise to pet owners across North Jersey. Our team of certified professionals is dedicated to delivering cutting-edge technology with Pet Stop products, ensuring reliable containment for dogs, cats, and other animals of all temperaments. We prioritize client satisfaction through personalized service, competitive pricing, and our proprietary GentleSteps training methodology that emphasizes low-correction safety protocols.With endorsements from 15,000+ local pet lovers and veterinary professionals, we maintain industry-leading standards through continuous system innovation and comprehensive support services for all brands. Our commitment to transparency includes clear pricing structures and no hidden fees, while our 24/7 customer support ensures year-round reliability for pet owners.
Services
Hidden Dog Fences
Pet Containment Systems
GentleSteps Training
System Repairs
Replacement Batteries
Details
- Year established: 1991
Highlights and features
- 30+ years of specialized experience in pet containment systems
- Certified GentleSteps training with lowest-correction safety protocols
- Serves all pet temperaments including high-prey drive and stubborn breeds
- Comprehensive support for all brands including Invisible Fence systems
- Backed by 15,000+ local pet owner recommendations
What people say
Safe and affordable
Best prices guaranteed
Certified training
Professional staff
Effective for all breeds
Services
Hidden Dog Fences
Our hidden dog fences provide safe, customizable boundaries using advanced wireless technology. These systems effectively contain all breeds and temperaments, from toy dogs to high-prey drive working breeds. Professional installation ensures optimal coverage with minimal visual impact while maintaining pet safety through adjustable correction levels.
GentleSteps Training
GentleSteps training employs certified humane methods for boundary acclimation. Our step-by-step program engages pets and families with positive reinforcement techniques. Starting at the lowest correction level, this modern approach ensures stress-free learning while establishing reliable containment boundaries through consistent, respectful training protocols.
System Repairs
We offer comprehensive repair services for all pet containment brands. Our technicians perform system diagnostics, component replacements, and program adjustments. Regular maintenance ensures continued reliability while troubleshooting services restore functionality to existing systems with minimal disruption to pet routines.
Replacement Batteries
Battery replacement services maintain system functionality for various containment brands. We provide genuine replacement components with proper voltage specifications. Regular battery maintenance prevents system failures while ensuring consistent correction levels for ongoing pet containment reliability.
Pet Containment Systems
Customizable containment solutions work for multiple species including cats, goats, and pigs. Systems feature adjustable settings for different temperaments and environments. Our technology combines safety features with durable components to create effective boundaries that adapt to various property layouts and animal behaviors.
Questions
How does a hidden fence work for pets?
Hidden fences use wireless signals to create boundaries that pets learn to respect through gradual training with adjustable correction levels.
Why choose Hidden Fence over competitors?
We offer 30+ years of local expertise, certified humane training, and service for all pet temperaments with competitive pricing.
What areas do you service?
We serve all of North Jersey including Randolph, Montville, Parsippany, and surrounding communities.
Do you service all fence brands?
Yes, we repair and maintain all containment systems including Invisible Fence, Pet Safe, and DogWatch brands.
What training methods do you use?
Our GentleSteps program uses low-correction protocols with positive reinforcement for stress-free boundary learning.
How much do replacement batteries cost?
Invisible Fence proprietary batteries range from $700–$1,000 per receiver with professional installation included.
Reviews (6)
Molly G.
Oct 21, 2021
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We just got our fence installed and we have been happy with it so far. They installed quickly and were easy to deal with. Our trainer, Bradley has been amazing. He shows up on time, knows the business and is great with our dog. He is also very patient in answering our questions and is always pleasant to talk to.
Chris B.
Aug 26, 2021
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Alex, from Hidden Fence came out recently to troubleshoot a Petsafe in ground fence I had installed. He was very helpful, and managed to sort out my problem. We've used them before, and every time they have been excellent. Highly recommend. Chris.
Sharon D.
Oct 14, 2020
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I can't sing enough good praises about this business. I've had my fence almost three years and it was the best decision I made when I got my puppy. About a year ago, I couldn't find Cooper's collar. After a few short days, I called HFC to order a new collar cause I exhausted all parts of my home. The girl kindly reassured me that I probably had some juice in the battery and gave me instructions on how to hopefully locate it.
To my surprise it was in my husbands backpack. Ugh! This past weekend, the main unit was beeping. Long story short, a surveillance company (House being sold 3 doors down) cut the wire. HFC came right out and fixed the wire for us. Mike 2, was very thorough in his communication with me of how he'd locate the broken wire and what he'd do to fix it. He did a great job covering up the hole after he dug it up. If you have any hesitations about an invisible fence, don't!
To my surprise it was in my husbands backpack. Ugh! This past weekend, the main unit was beeping. Long story short, a surveillance company (House being sold 3 doors down) cut the wire. HFC came right out and fixed the wire for us. Mike 2, was very thorough in his communication with me of how he'd locate the broken wire and what he'd do to fix it. He did a great job covering up the hole after he dug it up. If you have any hesitations about an invisible fence, don't!
Rick B.
Jun 05, 2020
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These guys are great! We had an old invisible Fence, after 20 years the wire in the ground broke, called them up, they came out right away and took care of everything. Very professional and first rate hard working people. Both Mikes came out and we're terrific! Call them. Don't hesitate to call them.
Deb B.
Apr 01, 2020
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I highly recommend Hidden Fence. I had my hidden fence installed more than 10 years ago. I rarely have problems, but when I do, Hidden Fence is quick to make repairs. Last week, (during the Coronavirus/ social distancing) I emailed Hidden Fence to let them know that 1 of my dog collars was not working. I have 2 dogs, and the other collar was fine. Rich, the owner of Hidden Fence called me. He asked me to put the collar on my front porch, and a technician would come by in about 15 minutes.
The technician came to my house, picked up the collar on the porch, fixed the collar in the driveway, and put it back on my porch. From a safe distance of 10 feet, he explained all the steps he took to keep the collar clean (i.e. washing his hands before picking up the collar, and again before he dropped it off on my porch.) There was no charge for the repair. This company gets 5 stars for customer service! Even during a national pandemic they stand behind their product!
The technician came to my house, picked up the collar on the porch, fixed the collar in the driveway, and put it back on my porch. From a safe distance of 10 feet, he explained all the steps he took to keep the collar clean (i.e. washing his hands before picking up the collar, and again before he dropped it off on my porch.) There was no charge for the repair. This company gets 5 stars for customer service! Even during a national pandemic they stand behind their product!
Scott C.
Jan 16, 2020
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We first used this company 30 years ago. At the time we bought a training collar for the dog we had then. In 2004 had a hidden fence install for our two labs. At that time the wire wasn't put underground in a few high traffic areas. Over time the years the wire broke and I patched it many times. Now we have a new Bernese Mt dog puppy who doesn't listen very well yet. We live on a dead end by a school but some of the neighbors still like to drive 50 or 60 mph on a 25mph road.
Today the guy came to install a new wire. He spent a lot of time to get it just right. He ran late and had another appointment so he asked if it would be ok to come back tomorrow to make sure we understood how to use the collar properly. If you want to keep your puppy's safe then I would highly recommend this company.! I'm not giving 5 stars because I don't understand why the older wire couldn't have been repaired?
They told me they had to install a new wire the old one might be no good. Which isn't the case. The wire is only broken in two places. One where they never buried it and across our new driveway.
Today the guy came to install a new wire. He spent a lot of time to get it just right. He ran late and had another appointment so he asked if it would be ok to come back tomorrow to make sure we understood how to use the collar properly. If you want to keep your puppy's safe then I would highly recommend this company.! I'm not giving 5 stars because I don't understand why the older wire couldn't have been repaired?
They told me they had to install a new wire the old one might be no good. Which isn't the case. The wire is only broken in two places. One where they never buried it and across our new driveway.